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Cisco ScanSafe Web Security SaaS [EOL] vs Forcepoint Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco ScanSafe Web Security...
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Forcepoint Secure Web Gateway
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Enrique-Diaz Jolly - PeerSpot reviewer
Principal Consulting Engineer, Founder, Own at Jolly Security Inc
Super stable with huge capacity but is retired so is no longer supported
The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.
reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"Overall, the major benefit from Browser Isolation is improved security without compromising employee productivity."
"It was a very easy product to install. It can be deployed very fast."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"This product is solid, fairly easy to use, and reliable."
"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted."
"The solution is super stable because it is made up of a bunch of mega proxies."
"The web security is great."
"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."
"One of the main features I have found the solution to be efficient."
"Email Sandbox, DLP and Proxy."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The tool categorizes the user profiles which is very comfortable."
"Real-time analytics."
"The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place."
"The platform is fairly stable."
 

Cons

"iboss could improve by making alert noises lower, adding clearer setup steps, and speeding up support response times."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The dashboard management feels complex in our organization, so simplifying the management dashboard would be beneficial."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The endpoint-type solution is an area that needs some improvement."
"Setup is not that difficult, but it really requires proper technical training."
"The licensing could be better. They are an expensive product."
"Cisco has good technical support although sometimes our clients would like it to be better in some areas."
"The solution is not supported because it is legacy and almost out of market."
"The product could be improved by including a consolidated product that can carry on Forcepoint Secure Web Gateway product email, web, and DLP."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"Security of browsing."
"Forcepoint can improve the Secure Web Gateway for enterprise-level services. If some internet service providers want to offer Web Proxy as a service, these appliances cannot handle that."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"We have a lot of false positives, which is one area that can be improved."
"The technical support needs to be improved."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
Information not available
"It is quite expensive."
"Forcepoint's pricing is moderate."
"It is a well-priced option."
"Expensive, but with a good reseller you can get a very good price."
"The solution's pricing is competitive."
"The price of this solution is reasonable."
"The solution's price is good."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
No data available
Outsourcing Company
12%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise16
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
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What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
 

Also Known As

iBoss Cloud Platform
ScanSafe Web Security SaaS
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: October 2026.
921,523 professionals have used our research since 2012.