Cisco Umbrella vs Trend Micro Web Security [EOL] comparison

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Cisco and TrendAI are both solutions in the Secure Web Gateways (SWG) category. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 83% of TrendAI users who would recommend it.

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Executive SummaryUpdated on Feb 26, 2026

Trend Micro Web Security EOL and Cisco Umbrella are competing web security solutions. Based on feature superiority, Cisco Umbrella seems to have the upper hand due to its advanced threat intelligence and comprehensive cloud-delivered security services.

Features: Trend Micro Web Security EOL is noted for its strong anti-malware protection, comprehensive URL filtering, and effective endpoint security. Cisco Umbrella provides advanced threat intelligence, DNS-based protection, and seamless integration with cloud security features.

Room for Improvement: Trend Micro Web Security EOL could enhance its real-time threat detection capabilities, improve scalability, and provide more robust zero-day exploit protections. Cisco Umbrella could expand its integration with more third-party services, enhance its user interface for better usability, and offer more detailed reporting features.

Ease of Deployment and Customer Service: Trend Micro Web Security EOL generally offers a straightforward deployment process with reliable customer service. Cisco Umbrella excels with its cloud-based model, simplifying deployment further, ensuring rapid setup, and efficient customer support.

Pricing and ROI: Trend Micro Web Security EOL usually offers lower initial costs, leading to quicker ROI. In contrast, Cisco Umbrella, though requiring higher upfront costs, provides significant long-term ROI due to its comprehensive feature set and reliability, which many find justifies the investment.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: September 2026).

Buyer's Guide

Secure Web Gateways (SWG)

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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KamranJameel

Head Of IT at a financial services firm with 51-200 employees

Secure browsing has protected users from DNS threats and improves malware defense

The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.

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Vladimir Alexandrov

CEO at Chorus

Consistent web protection has prevented incidents and supports flexible hybrid security models

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our primary use case for this product is DLP,"

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Technical support is pretty sharp and very responsive."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

More iboss pros

"The most valuable feature of this solution is its reliability."

"The feature that we find most valuable is to be able to filter out those web requests that you don't want."

"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."

"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."

"I have found the malware protection feature valuable; it is helpful and deliverable and is able to protect my entire organization from getting compromised, and it also prevents us from visiting any malicious sites which are not visible to the users."

"It analyzes the domain security helps us implement the securest policy."

"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."

"Meraki features and cloud-based functionality are advanced and easy to manage centrally."

More Cisco Umbrella pros

"It's a stable solution."

"The product's installation phase was easy."

"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."

"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."

"Trend Micro has a good portfolio for security solutions."

"We have found this product to be very cost effective."

"Trend Micro Web Security is a great product; it is compatible with anything on the market in my opinion, very competitive and very flexible, and for at least 20 years it has always been top of the line."

"The EDR feature is very good; it's one of the better features of security and can protect a large percentage of the company."

More Trend Micro Web Security [EOL] pros

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"File integrity monitoring would be very advantageous as an additional feature."

More iboss cons

"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."

"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."

"In terms of what can be improved, it should have more integrations with multiple end user OEMs."

"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."

"The solution could be faster as the process is very slow."

"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."

"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."

"I would like to see integration with SecurNX in the future."

More Cisco Umbrella cons

"The product's scalability is an area of concern where improvements are required."

"The stability of the product is an area of concern where improvements are required."

"The installation is a little bit complex."

"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."

"I would rate the technical support by Trend Micro a three. The response time is poor."

"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."

"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."

"The solution's scalability could be better."

More Trend Micro Web Security [EOL] cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"There is a subscription cost."

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."

"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."

"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."

"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."

"The solution’s pricing is reasonable."

"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."

More Cisco Umbrella pricing and cost advice

"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."

"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."

"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."

"The license is yearly and user based."

"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."

"We pay for the license on an annual basis."

"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."

"The solution is expensive in terms of deployment."

More Trend Micro Web Security [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Computer Software Company

14%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Performing Arts

13%

Outsourcing Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	51
Midsize Enterprise	31
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	6
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...

See all answers

What is your primary use case for iboss?

iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

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Do you recommend Trend Micro Web Security?

I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...

See all answers

What is your experience regarding pricing and costs for Trend Micro Web Security?

It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...

See all answers

What needs improvement with Trend Micro Web Security?

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit bett...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 22% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 12% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 4% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Cloudflare vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Cisco Web Security Appliance vs Trend Micro Web Security [EOL]

Compared 17% of the time

Fortinet FortiGate vs Trend Micro Web Security [EOL]

Compared 7% of the time

Netskope Next Gen Secure Web Gateway vs Trend Micro Web Security [EOL]

Compared 7% of the time

Zscaler Internet Access vs Trend Micro Web Security [EOL]

Compared 6% of the time

Advanced URL Filtering by Palo Alto vs Trend Micro Web Security [EOL]

Compared 3% of the time

More Trend Micro Web Security [EOL] Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Cisco Umbrella

October 2026

Download Cisco Umbrella product report

Buyer's Guide

Trend Micro Web Security [EOL]

September 2026

Download Trend Micro Web Security [EOL] product report

Also Known As

iBoss Cloud Platform

OpenDNS

Virus Wall, VirusWall, Trend Micro VirusWall

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Trend Micro Web Security [EOL] integrates machine learning, endpoint security, and Zero Trust technology to offer comprehensive threat detection and protection. It supports cloud filtering, access control, and advanced DLP licensing for effective monitoring and security management across environments.

Trend Micro Web Security [EOL] is designed for robust protection against threats like hacking, malware, and ransomware. Combining features such as centralized management with OWASP Top 10 monitoring, it facilitates proactive web filtering, identity management, and cloud security. Enhanced with HTTP decryption rules and patch updates, users benefit from responsive support and reliable stability. Despite its comprehensive capabilities, improvements are needed in reporting, performance, anti-malware enhancement, and cost efficiency, especially for scalability and multi-tenant use. Companies capitalize on its sandboxing, URL filtering, and application control to secure on-premises and cloud infrastructures. Its potential is enriched yet requires enhancements in site blacklisting, SQL injection security, and DDoS protection.

What are the key features of Trend Micro Web Security [EOL]?

Machine Learning: Enhances threat detection accuracy.
Endpoint Security: Protects endpoints from security breaches.
Zero Trust Technology: Ensures strict identity verification.
Cloud Filtering: Monitors and secures cloud environments.
Advanced DLP Licensing: Safeguards sensitive data across networks.
Access Control: Manages user permissions and access.

What benefits or ROI should users expect from Trend Micro Web Security [EOL]?

Scalability: Adapts to growing enterprise requirements.
Stability: Provides consistent performance under heavy load.
Responsive Support: Offers timely help and resolution of issues.
Regular Logs: Delivers comprehensive logging for analysis.

Trend Micro Web Security [EOL] is prominently used in industries such as finance and delivery, where secure data handling is crucial. Organizations deploy it to protect endpoints, remote work environments, and manage identity securely. Essential for preventing unauthorized access and ensuring compliance, its features cater to complex network infrastructures.

TrendAI

Sample Customers

Trusted by global enterprises and government agencies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority

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September 2026

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