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Citrix Gateway vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (31st)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 38.7%, down 47.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.0% mindshare, up 1.7% since last year.
Universal Access Gateways Mindshare Distribution
ProductMindshare (%)
Citrix Gateway38.7%
SonicWall SMA37.9%
Other23.400000000000006%
Universal Access Gateways
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.0%
Microsoft Entra ID5.6%
Okta Platform4.5%
Other87.9%
Authentication Systems
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use. Also, the deployment part is perfect."
"The solution is scalable."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability."
"Citrix Gateway offers an array of valuable features."
"These days, I find Citrix products to be very stable, and there is no need to struggle with them."
"For the use cases we have, the solution is perfect."
"The VPN we are using is good and working quite well."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It is a fast and easy solution for end users, and you are always online."
"The solution has helped to increase staff productivity by approximately a minute."
"Cloud-based service and management."
"The ease of integrating into an existing authentication system."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
 

Cons

"Stability and security could be enhanced."
"Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates."
"Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"The initial setup is not straightforward."
"Focusing more on AI features could further enhance its performance."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"The reporting on the VIP Manager is not correct."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Our only issue was with user training. The additional challenge was not well received."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Geofencing needs improvement."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"In the next release, I would like the ability to work offline with remote access."
"Technical support is one of the worst problems."
 

Pricing and Cost Advice

"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"It is expensive and requires proper planning with strategy."
"I believe the pricing is comparable to SaaS"
"The solution has a yearly licensing fee."
"The price could be lower."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"It costs about 4,000 a year."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
8%
Outsourcing Company
13%
Construction Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: October 2026.
917,433 professionals have used our research since 2012.