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Identity Manager by One Identity vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
193
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (31st)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.5%, down 12.5% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.0% mindshare, up 1.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.5%
SailPoint Identity Security Cloud25.6%
Saviynt Identity Cloud14.8%
Other48.099999999999994%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.0%
Microsoft Entra ID5.6%
Okta Platform4.5%
Other87.9%
Authentication Systems
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There were significant productivity benefits over our previous platform with the increased automation which took the process of onboarding staff down from days to minutes."
"The customer support is excellent; it is the best customer service I have ever had with any product."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"One Identity Manager has positively impacted the organization by reducing account creation and access approval times from days or weeks to minutes or hours through automated workflows."
"I would definitely recommend One Identity Manager."
"It is very comprehensive. There are a lot of features in the product. The strong points are that you can model your organization in One Identity Manager and create roles."
"The solution is very stable and we rate it a twelve out of ten."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"Cloud-based service and management."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"I like the whole solution, and I would recommend it."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It is easy to use."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
 

Cons

"One Identity Manager's documentation is something they can improve, and I believe much of this is related to translation since it is a German company."
"They should publish more development documents to help users of One Identity Manager, as there are limited resources available."
"The documentation is poor. For example, the synchronization editor has a lot of things happening, but there's just a description. If you want to do something specific with that like create custom views, they just say go to the extension and select the UUID. However, if we don't have a UUID for this view, it will not work. That isn't in the documentation."
"The initial setup of One Identity Manager can be complex due to the requirements for infrastructure setup, database or server resources, IAM consultants for implementation, custom workflow development, connector configuration, testing, and migration work."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"The migration from one version to another requires a huge amount of effort. The user interface could be modernized. The old one is outdated and will be completely deprecated next year."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"Geofencing needs improvement."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It is challenging to use when installing a new version."
"Technical support is one of the worst problems."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
 

Pricing and Cost Advice

"There is a one-time licensing cost, and there is also a yearly subscription fee."
"It has helped to reduce customer costs."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
"It's costlier that some other products, and there is nothing that fits every solution."
"It is fairly priced because they provide all the features by default. That is why they charge a bit more than other vendors. I am not sure about the exact cost part, but One Identity is a little bit more expensive than IBM and other tools."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
Outsourcing Company
13%
Construction Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise36
Large Enterprise128
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing is that their setup was manageable, and we did it in-house.
What needs improvement with One Identity Manager?
The thing that I dislike about Identity Manager by One Identity is the documentation, in my opinion, because we do not find all the documentation and all the questions we need to know. This is unfo...
What is your primary use case for One Identity Manager?
I do not use Identity Manager by One Identity to help me manage SAPs. I used the business roles to map company structure for some dynamic application provisioning. It is easy to configure. I think ...
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Also Known As

Quest One Identity Manager
Symantec VIP
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
917,403 professionals have used our research since 2012.