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Conga Composer vs DocStar ECM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
3rd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Automation Software (1st)
DocStar ECM
Ranking in Document Management Software
11th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Enterprise Content Management (26th)
 

Mindshare comparison

As of October 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.5%, up from 1.3% compared to the previous year. The mindshare of DocStar ECM is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.5%
DocStar ECM3.2%
Other94.3%
Document Management Software
 

Featured Reviews

KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.
it_user255402 - PeerSpot reviewer
President/Owner with 51-200 employees
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have never faced any issues with stability."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The initial setup of Conga Composer is easy."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"We have some very compelling case studies with a very positive ROI."
 

Cons

"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"Conga Composer is somewhat slow."
"Conga Composer can be improved because it has a steep learning curve, especially for new users."
"Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process"
 

Pricing and Cost Advice

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Financial Services Firm
10%
Computer Software Company
9%
Transportation Company
8%
Construction Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
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Also Known As

Conga
docSTAR eclipse
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
Find out what your peers are saying about Hyland, Box, Conga and others in Document Management Software. Updated: September 2026.
917,433 professionals have used our research since 2012.