No more typing reviews! Try our Samantha, our new voice AI agent.

Cyware Cyber Fusion vs Elastic Security comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Cyware Cyber Fusion
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Threat Intelligence Platforms (TIP) (28th), Security Orchestration Automation and Response (SOAR) (21st)
Elastic Security
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (11th), Endpoint Detection and Response (EDR) (23rd), Security Orchestration Automation and Response (SOAR) (10th), Extended Detection and Response (XDR) (13th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
AhmedKonsowa - PeerSpot reviewer
Senior Pre-Sales Engineer (Commercial Sector) at Cyber Knight
A stable solution with excellent features and a helpful technical support team
We use the solution for cyber fusion centers The product has a lot of strong points compared to other tools. The prices must be reduced. I have been using the solution for one year. I am using the latest version of the solution. I rate the tool’s stability a nine out of ten. In my company,…
Laurentiu Popescu - PeerSpot reviewer
Cyber Security Lead at Orange
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"The product is stable."
"The technical support team is helpful."
"The visualization is very good."
"It's very customizable, which is quite helpful."
"The product in general has come very far and it's gotten a lot better over the years."
"In my previous organization, I used this for central log management, increasing developer productivity."
"The intelligence of the system has been very impressive; it's pretty accurate and gives you good details to create an intelligence report and present that to your C-level management."
"Overall, the product is very stable and it is well-liked."
"Elastic Security is very customizable, and the dashboards are very easy to build."
"It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader."
 

Cons

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"The prices must be reduced."
"The tool doesn't integrate well with ServiceNow."
"Elastic Security's maintenance is hard and its scalability is a challenge. There are complications in scaling and upgrading. The solution needs to also provide periodic upgrade checks."
"Their visuals and graphs need to be better."
"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"Configuring the server is difficult and can be improved."
"Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"The signature security needs improvement."
"One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow."
 

Pricing and Cost Advice

Information not available
Information not available
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
"Compared to other products such as Dynatrace, this is one of the cheaper options."
"There is no charge for using the open-source version."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"When compared to other products, the price is average or on the low side."
"Affordable but with additional costs"
"We use the open-source version, so there is no charge for this solution."
"The solution is free."
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Comms Service Provider
20%
Healthcare Company
11%
Construction Company
11%
Outsourcing Company
9%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise13
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Ask a question
Earn 20 points
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
 

Also Known As

No data available
CSOL, Fusion and Threat Response, Threat Intelligence eXchange, Security Orchestration and Automation (SOAR)
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about Cyware Cyber Fusion vs. Elastic Security and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.