What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer.
Torq reduces manual workload by streamlining alert investigations and automating actions, boosting analyst efficiency. Its unified platform enhances incident response, but case management lacks robust templates and AI features need improvement for user-friendliness. Pricing can be costly due to workflow-based charges, and documentation relies on videos over text. Despite custom step issues and slow bug fixes, Torq integrates AI for seamless case resolution within a single SOC tool.
