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Cyware Cyber Fusion vs Sumo Logic Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Cyware Cyber Fusion
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Threat Intelligence Platforms (TIP) (28th), Security Orchestration Automation and Response (SOAR) (21st)
Sumo Logic Security
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Log Management (20th), Security Information and Event Management (SIEM) (19th), Security Orchestration Automation and Response (SOAR) (13th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
AhmedKonsowa - PeerSpot reviewer
Senior Pre-Sales Engineer (Commercial Sector) at Cyber Knight
A stable solution with excellent features and a helpful technical support team
We use the solution for cyber fusion centers The product has a lot of strong points compared to other tools. The prices must be reduced. I have been using the solution for one year. I am using the latest version of the solution. I rate the tool’s stability a nine out of ten. In my company,…
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"One of the workflows I manage with Torq looks good and provides faster response, saving time and resulting in happy clients."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"Torq offers the best feature through integration with AI."
"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."
"The product is stable."
"The technical support team is helpful."
"Technical support is always great."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"Sumo Logic is a single place to retrieve intelligence without worrying about architecture and performance."
"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"We can integrate threat intelligence solutions into the product."
"It helps a lot because we can troubleshoot issues pretty easily."
 

Cons

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The case management piece, due to the platform being an automation-first tool, lacks real robust out-of-the-box case templates or good solutions for creating those without spending a lot of time doing development work, which makes the overall experience poor, honestly."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"The tool doesn't integrate well with ServiceNow."
"The prices must be reduced."
"Some of the operations and security team members don't think Sumo Logic does as well as Splunk in their field."
"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
"The integration with multiple sources could be better."
"If you want to up your subscription through the AWS Marketplace, it can be difficult."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
 

Pricing and Cost Advice

Information not available
Information not available
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"The product is costly."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product."
"The price scaling comes in a bit expensive."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"Purchasing the solution through the AWS Marketplace is very easy."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Comms Service Provider
20%
Healthcare Company
11%
Construction Company
11%
Outsourcing Company
9%
Outsourcing Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise13
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Ask a question
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What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technica...
 

Also Known As

No data available
CSOL, Fusion and Threat Response, Threat Intelligence eXchange, Security Orchestration and Automation (SOAR)
No data available
 

Overview

Find out what your peers are saying about Cyware Cyber Fusion vs. Sumo Logic Security and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.