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DocuWare vs Office 365 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Content Collaboration Platforms
29th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (24th), Cloud Storage (46th), Document Management Software (7th)
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 1.4%, up from 0.1% compared to the previous year. The mindshare of Office 365 is 6.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3656.8%
DocuWare1.4%
Other91.8%
Content Collaboration Platforms
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"My thoughts about the price of Office 365 are that it is acceptable."
"In summary, this is a good product and one that I recommend."
"Having everything in one place in Office 365, and all the apps integrate together with OneDrive, and the email management is pretty decent."
"It's easy to expand and add new things like Google Docs and new PowerPoints."
"It is scalable and easy to expand to more users."
"The integrations with Teams and SharePoint are beneficial as we use Teams for sharing and editing documents, which helps with document collaboration."
"We can upload and download data safely without losing any information, and we have saved the last two to four years of emails, which is beneficial for both storage and security."
"Office 365 plus the 64-bit 2016 versions of the Office desktop applications is a great combination that I could not function without."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team."
"Sometimes you have to wait for a while. If they could improve their response time, it would be better."
"Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues."
"Setup is bit difficult."
"PowerPoint could have more features to assist users in design."
"Since we are using a cloud base, for stability, I can rate it 8, because there are some performance issues and outages I've encountered."
"From a performance point of view, Office 365 can be too slow, especially when used intensively, and it consumes too much memory, causing other applications to underperform."
"Microsoft's sharing capabilities are more restricted compared to Google, and OneDrive is limited in terms of space and functionality for document management and conversion."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"The pricing is not really high, but one can get the software with the license key for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"I think that we pay $9.99 USD per user, monthly."
"​The pricing/licensing is easy to manage."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Licensing, billing, and accounting are available from the management interface."
"The price of Office 365 is very expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
12%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
15%
Construction Company
15%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Comparisons

 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Me & the Bees Lemonade
Find out what your peers are saying about DocuWare vs. Office 365 and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.