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Elastic Security vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Elastic Security
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (14th), Security Information and Event Management (SIEM) (11th), Endpoint Detection and Response (EDR) (25th), Security Orchestration Automation and Response (SOAR) (12th), Extended Detection and Response (XDR) (13th)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (8th), Security Orchestration Automation and Response (SOAR) (19th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Cyber Security Lead at Orange
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
DT
Team Lead at MindTree
An excellent tool for incident response that provides good support to its users
IBM Resilient is a good tool for medium or big organizations. Before buying the product, we must check whether IBM Resilient supports the security tools we have. Then we can leverage the tools. Overall, it is a good tool for incident response. We have seen multiple incidents where the containment was done by the tool. We don't have to use different tools for containment. The solution is one of the oldest tools for the SOAR platform. I will not rate the tool a ten out of ten because there are some glitches that need improvements. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"The automation and integration capabilities are strong."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for."
"The solution is compatible with the cloud-native environment and they can adapt to it faster."
"Elastic has a lot of beats, such as Winlogbeat and Filebeat. Beats are the agents that have to be installed on the terminals to send the data. When we install beats or Elastic agents on every terminal, they don't overload the terminals. In other SIEM solutions such as Splunk or QRadar, when beats or agents are installed on endpoints, they are very heavy for the terminals. They consume a lot of power of the terminals, whereas Elastic agents hardly consume any power and don't overload the terminals."
"The best part about this solution is that it is open-source and free to use."
"The solution is quite stable. The performance has been good."
"The most valuable feature for me is Discover."
"The intelligence of the system has been very impressive; it's pretty accurate and gives you good details to create an intelligence report and present that to your C-level management."
"We like the detailed investigation features of the platform as you're able to get a lot of detail as to what's going on on the host when you do investigations."
"The most valuable thing about it is how easy it is to navigate the user interface."
"IBM Resilient is scalable."
"This is a good solution that we recommend for customers."
"The product is very good at incident response."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"Its flexibility is the most valuable."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"It is a stable solution...It is a scalable solution."
 

Cons

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"I would not say I have seen significant improvement on investment, but I will definitely say analyst productivity has improved."
"The case management piece, due to the platform being an automation-first tool, lacks real robust out-of-the-box case templates or good solutions for creating those without spending a lot of time doing development work, which makes the overall experience poor, honestly."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Email notification should be done the same way as Logentries does it."
"The solution could offer better reporting features."
"It's a little bit of a learning curve to understand the logic of searching for things and trying to find what you're looking for in Elastic Security."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"We find that solutions such as Dynatrace and Datadog offer much more functionality, perhaps due to the fact that they are more mature."
"There are connectors to gather logs for Windows PCs and Linux PCs, but if we have to get the logs from Syslog then we have to do it manually, and this should be automated."
"Elastic Security has a steep learning curve, so it takes some time to tune it and set it up for your environment. There are some costs associated with logging things that don't have value. So you need to be cautious to only log things that make sense and keep them around for as long as you need. You shouldn't hold onto things just because you think you might need them."
"Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient could integrate better with my tools."
"The product must provide more integration with other tools."
"IBM Resilient is quite complex, including its configuration."
"The product needs a bit more development."
"The initial setup is not straightforward or simple. It's quite complex."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
 

Pricing and Cost Advice

Information not available
"Elastic Security is free to use."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10."
"I can say that the product is cheaply priced."
"The solution is not expensive and costs around ten dollars a month."
"There is no charge for using the open-source version."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"We could create unlimited users using the license we had purchased."
"The cost of the product is quite high."
"There is a license you need to pay for in order to use this product."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Financial Services Firm
17%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
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Also Known As

No data available
Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Elastic Security vs. IBM Resilient and other solutions. Updated: September 2026.
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