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Fortinet FortiSOAR vs Microsoft Sentinel comparison

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Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Fortinet FortiSOAR
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (8th)
Microsoft Sentinel
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
108
Ranking in other categories
Security Information and Event Management (SIEM) (3rd), Security Orchestration Automation and Response (SOAR) (3rd), Microsoft Security Suite (5th), AI-Powered Cybersecurity Platforms (5th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has changed the day-to-day experience for my security analysts and me by saving literally thousands of man-hours per month since we have implemented some of these use cases."
"Torq offers the best feature through integration with AI."
"What I appreciate most about Torq is that it is an essential part of our system."
"The solution has many connectors, which is quite helpful."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"We use the product for security."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"The fabrication, management, and communication across a single platform is beautiful."
"The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"Having everything streamlined can be time-saving."
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"The integration between them is good and straightforward, the documentation is excellent, and we do not have any problems."
"Microsoft Sentinel has positively impacted my organization by improving visibility across all security logs, reducing incident response time through automation, and enabling faster threat detection, which has strengthened our overall security posture and reduced the manual workload for the SOC team."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"The connectivity and analytics are great."
"Sentinel is the best solution that we use."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Fortinet FortiSOAR should add more documentation for some use cases."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The orchestration needs to be improved and most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"Fortinet's tech support overall is not great when they are at their best."
"Technical support could be improved."
"The solution’s pricing could be improved."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The ease of playbook creation on FortiSOAR needs improvement."
"The reporting could be more structured."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"The solution could improve the playbooks."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"Microsoft Sentinel can be improved in terms of automation or connecting with security products so that it is easier to use for general IT admins."
"We'd like to see more connectors."
"We are invoiced according to the amount of data generated within each log."
 

Pricing and Cost Advice

Information not available
"Fortinet FortiSOAR is expensive."
"Fortinet FortiSOAR is an expensive solution."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Pricing is fine compared to other solutions."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"It is certainly the most expensive solution. The cost is very high. We need to do an assessment using the one-month trial so that we can study the cost side. Before implementing it, we must do a careful calculation."
"The pricing is fair... With a traditional SIEM, you pay a lump sum for licenses. But with Sentinel, it's pay-as-you-go according to the amount of data you inject."
"It varies on a case-by-case basis. It is about $2,000 per month. The cost is very low in comparison to other SIEMs if you are already a Microsoft customer. If you are using the complete Microsoft stack, the cost reduces by almost 42% to 50%. Its cost depends on the number of logs and the type of subscription you have. You need to have an Azure subscription, and there are charges for log ingestion, and there are charges for the connectors."
"The price is reasonable because Sentinel includes features like user behavior analytics and SOAR that are typically sold separately. Overall, a standalone on-prem solution would require some high-end servers, and there's a different cost. It is a cloud-based solution, so there are backend cloud computing costs, but they are negligible."
"From a cost point of view, it is not a cheap product. It's, like, an enterprise-level application. So if you compare it with a low-level application, it's expensive, but if you compare it with the same-level application, it's pretty much cost-effective, I think."
"The pricing is reasonable, and we think Sentinel is worth what we pay for it."
"Sentinel is expensive relative to other products of the class, so it often isn't affordable for small-scale businesses. However, considering the solution has more extensive capabilities than others, the price is not so high. Pricing is based on GBs of ingested daily data, either by a pay-as-you-go or subscription model."
"It is priced fairly given the value that you get from the use of the product. The biggest mistake people make with Microsoft Sentinel is not understanding the pricing model and the amount of data that they are going to be running through the tool because you are paying based on the flow. You are paying based on the amount of data that is moving through the tool. People do not plan, and therefore, they get surprised by the cost associated with using the tool. They connect everything because they want to know everything, but connecting everything is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Financial Services Firm
14%
Outsourcing Company
8%
Comms Service Provider
6%
Computer Software Company
6%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise47
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
CyberSponse, FortiSOAR
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about Fortinet FortiSOAR vs. Microsoft Sentinel and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.