GoToMeeting vs ScreenConnect comparison

Why PeerSpot?

GoTo and ConnectWise are both solutions in the Virtual Meetings category. GoTo is ranked #10, while ConnectWise is ranked #17. GoTo holds a 3.2% mindshare in VM, compared to ConnectWise’s 2.3% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

2,607 Views
2,503 Comparison Views

88% willing to recommend

ScreenConnect

Read 37 ScreenConnect reviews

5,421 Views
1,789 Comparison Views

93% willing to recommend

GoToMeeting

ScreenConnect

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Mar 29, 2026

GoToMeeting and ScreenConnect are direct contenders in the online meeting and remote support software market. ScreenConnect has the upper hand in remote support features, making it more favorable for technical support teams despite its higher price.

Features: GoToMeeting is equipped with high-quality video conferencing, integrated voice commands, and tools for polls and hand-raising, excelling in webinar facilitation. ScreenConnect offers advanced remote support features like file transfer, remote reboot, and cross-platform support, appealing to IT environments.

Room for Improvement: GoToMeeting could benefit from enhanced remote support capabilities, improved customization options, and a more robust security framework for sensitive data handling. ScreenConnect requires a simplified user interface for non-IT users, more straightforward initial setup, and integrated video conferencing options to widen its user base.

Ease of Deployment and Customer Service: GoToMeeting provides a user-friendly setup and strong customer support, suitable for businesses prioritizing video conferencing. ScreenConnect, with its extensive customization, offers detailed technical support ideal for IT professionals but has a more intricate deployment process.

Pricing and ROI: GoToMeeting offers flexible pricing plans that are attractive for budget-conscious companies, providing a good ROI for meeting-focused businesses. ScreenConnect, although costlier, justifies its initial expense with substantial ROI for companies needing sophisticated remote support features.

To learn more, read our detailed GoToMeeting vs. ScreenConnect Report (Updated: September 2026).

Buyer's Guide

GoToMeeting vs. ScreenConnect

September 2026

Download the complete report

Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ScreenConnect

Ranking in Virtual Meetings

17th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (14th), Remote Visual Support (3rd)

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 3.3% compared to the previous year. The mindshare of ScreenConnect is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
GoToMeeting	3.2%
ScreenConnect	2.3%
Other	94.5%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Todd Blake

Senior IT Specialist at a healthcare company with 11-50 employees

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability and performance of the solution were good."

"Reduced the need for physically commuting between offices."

"It can provide good communication with external partners."

"Overall, this solution is very good, with only the management and pricing in need of improvement."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"Classic GTM is an amazing product and much better than the competition."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

More GoToMeeting pros

"ScreenConnect is our backup solution for remote access."

"Remote support is efficient and easy for our end users to receive support."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"It's much easier to use ProtectWise Control than to use, for instance, TightVNC or VNC Viewer."

"Their licensing model is good, their pricing model is good, their service is good, bandwidth is excellent."

More ScreenConnect pros

Cons

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"The solution could always be more secure."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"The new version crashes my ISP. I don't like the new version."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"I would like to see better support for mobile devices."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

More GoToMeeting cons

"Mobile interface."

"However, the main issue I have seen with it is that, if they are having issues with their web browsers or network, there is really no way to connect with it."

"The only slowdown I've seen is when quality settings are set to high - and this is primarily on Windows 10 machines that show a picture on the lock-screen prior to the password entry screen."

"The only issues I’ve dealt with are display issues when the end user has a dual monitor setup."

"Reporting could definitely use improvement."

"Something that I would like to see in the future is mobile video streaming."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

More ScreenConnect cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"I download the product for free with ConnectWise RMM's license."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"We pay an annual licensing fee."

"Make sure you have enough licensing for all the techs that you have."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Pricing is fair for Control and the licensing is simple."

"It is priced fairly."

More ScreenConnect pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

917,433 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

13%

Construction Company

12%

Comms Service Provider

11%

Outsourcing Company

12%

Construction Company

11%

Comms Service Provider

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	7

Comparisons

Webex vs GoToMeeting

Compared 11% of the time

Skype for Business vs GoToMeeting

Compared 8% of the time

TeamViewer vs GoToMeeting

Compared 8% of the time

Microsoft Teams vs GoToMeeting

Compared 8% of the time

3CX Live Chat vs GoToMeeting

Compared 3% of the time

More GoToMeeting Competitors

TeamViewer vs ScreenConnect

Compared 8% of the time

Microsoft Remote Desktop Services vs ScreenConnect

Compared 6% of the time

N-able Take Control vs ScreenConnect

Compared 5% of the time

LogMeIn Rescue vs ScreenConnect

Compared 5% of the time

LogMeIn Pro vs ScreenConnect

Compared 4% of the time

More ScreenConnect Competitors

Product Reports

Buyer's Guide

GoToMeeting

October 2026

Download GoToMeeting product report

Buyer's Guide

ScreenConnect

September 2026

Download ScreenConnect product report

Also Known As

No data available

ConnectWise Control

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.

ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.

What features make ScreenConnect unique?

Robust Remote Access: Facilitates seamless connectivity across devices.
Unattended Access: Allows remote management without user presence.
Customization: Offers white-labeling to match brand identity.
Session Persistence: Maintains connections across reboots.
File Transfers: Enables easy exchange of files during sessions.
Integration Capabilities: Enhances software functionality through third-party connections.
Session Groups and Triggers: Organizes sessions efficiently.

What benefits should users look for?

Stable Connectivity: Ensures consistent remote access.
Security: Features robust encryption and authentication measures.
Efficiency: Optimizes IT support processes and resource management.
Customization: Tailors the software to individual brand needs.
Ease of Use: User-friendly interface for straightforward operation.
Scalability: Adapts to the growing demands of organization.

Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.

ConnectWise

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Jon Rosen Systems

Buyer's Guide

GoToMeeting vs. ScreenConnect

September 2026

Free Report: GoToMeeting vs. ScreenConnect

Find out what your peers are saying about GoToMeeting vs. ScreenConnect and other solutions. Updated: September 2026.

DOWNLOAD NOW

917,433 professionals have used our research since 2012.

See our GoToMeeting vs. ScreenConnect report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.