GoToWebinar vs Microsoft Teams comparison

Why PeerSpot?

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #16, while Microsoft is ranked #3 with an average rating of 8.6. GoTo holds a 1.9% mindshare in VM, compared to Microsoft’s 3.9% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

1,416 Views
1,388 Comparison Views

100% willing to recommend

Microsoft Teams

Read 181 Microsoft Teams reviews

10,840 Views
4,553 Comparison Views

95% willing to recommend

GoToWebinar

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToWebinar and Microsoft Teams are products in the web conferencing category, each addressing unique business requirements. Microsoft Teams seems to have the upper hand due to its extensive feature set, catering to a broader range of collaboration needs.

Features: GoToWebinar offers high-quality webinar capabilities with features like automatic recording and transcription, polling, and in-depth analytics. Microsoft Teams provides a comprehensive suite for team collaboration, integrating chat, file sharing, and video conferencing.

Room for Improvement: GoToWebinar could enhance its integration with other business tools, improve user interface flexibility, and expand its mobile platform capabilities. Microsoft Teams might improve its interface speed, reduce resource demands, and expand its webinar-specific features for larger audiences.

Ease of Deployment and Customer Service: GoToWebinar provides an uncomplicated setup with reliable customer support, ideal for standalone webinar services. Microsoft Teams offers seamless integration with Microsoft 365 tools, simplifying deployment for organizations already utilizing these products, ensuring a smoother user experience.

Pricing and ROI: GoToWebinar operates on a subscription-based model focusing on webinar functions, with ROI depending on usage. Microsoft Teams, bundled with most Microsoft 365 plans, emerges as a cost-effective solution with potential for higher ROI due to its varied functionalities.

To learn more, read our detailed GoToWebinar vs. Microsoft Teams Report (Updated: September 2026).

Buyer's Guide

GoToWebinar vs. Microsoft Teams

September 2026

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Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

16th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

3rd

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

181

Ranking in other categories

Enterprise Social Software (2nd)

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 1.9%, down from 2.0% compared to the previous year. The mindshare of Microsoft Teams is 3.9%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Microsoft Teams	3.9%
GoToWebinar	1.9%
Other	94.2%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

Read full review

Ayush Saxena

Engineer at a comms service provider with 10,001+ employees

Collaboration has transformed daily work and supports seamless global voice communication

Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is scheduling, which is quite simple and you can schedule a regular session with multiple occurrences."

"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."

"The interface is browser-based and simple, which is an advantage over other solutions."

"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."

"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

More GoToWebinar pros

"Almost 70% of the world currently uses Microsoft Teams because it is easy to use."

"All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes."

"It provides a collaborative space for efficient work processes."

"The integration, ability to share documents is very good."

"I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."

"It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."

"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."

"The initial setup was really straightforward and easy."

More Microsoft Teams pros

Cons

"The technical support is quite bad."

"The sharing of cameras is limited to meeting organizers."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"It's a little pricier than the others."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."

"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."

"They need to improve the scalability of Teams."

"I would like to get more frequent updates, and the solution’s stability could be improved."

"With respect to security, there needs to be more work done."

"For future releases, I would like to see Microsoft Teams to make a lighter application and drop some features."

"Teams requires a stronger network for joining conversations and meetings."

"We had some upstream outages which impacted collaboration."

"Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature."

More Microsoft Teams cons

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

"It is the standard license which is part of many Office packets."

"It is expensive."

"It is moderately expensive than other Microsoft products."

"The standalone license is not cheap."

"The product is expensive."

"Microsoft Teams' pricing is fine."

"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."

"Microsoft Teams’s pricing is low."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

12%

Manufacturing Company

11%

Government

Financial Services Firm

15%

Outsourcing Company

12%

Construction Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	46
Large Enterprise	76

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Microsoft Teams?

From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...

See all answers

What needs improvement with Microsoft Teams?

One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...

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What is your primary use case for Microsoft Teams?

I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...

See all answers

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Product Reports

Buyer's Guide

GoToWebinar

October 2026

Download GoToWebinar product report

Buyer's Guide

Microsoft Teams

October 2026

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

GoToWebinar is a web conferencing tool that supports scheduling, recording, audience engagement, and reporting for webinars and training sessions.

Designed for hosting online meetings, GoToWebinar facilitates educational and training seminars with features like screen sharing and polls. It is recognized for its API integration and reliable performance, handling large audiences with ease. Users benefit from immediate access to recordings and simple registration processes, although some users find customization options limited and support lacking.

What are the key features of GoToWebinar?

Easy Scheduling: Offers recurring sessions and immediate availability of recordings.
Audience Engagement: Utilizes polls and quizzes to enhance interaction.
API Integration: Provides seamless connection to other tools.
Reliable Performance: Maintains clear audio even on low bandwidth.
Activity Reports: Extractable reports for analysis.
Browser-based Interface: Ensures a smooth experience with large audiences.

What benefits should users expect when evaluating GoToWebinar?

Enhanced Interaction: Features like drawing and polls boost engagement.
Efficient Communication: Supports both internal and external meetings.
Adaptability: Quickly adjusts to increased online activity.
User-friendly Environment: Customization and easy presenter switching.

In specific industries, GoToWebinar is widely used for hosting educational webinars and technical training sessions. Organizations integrate this tool for client and customer interactions, making it a preferred choice for companies adapting to remote operational needs during global shifts in digital communication.

GoTo

Microsoft Teams combines robust communication tools with seamless collaboration features. It supports video calls, chat, and integrates with Microsoft 365, enhancing remote work productivity.

Microsoft Teams offers a unified platform for effective communication and collaboration. It excels in video and audio call quality, supports file sharing, and facilitates real-time collaboration. Its integration with Microsoft 365, OneDrive, and SharePoint streamlines document management and enhances team productivity. Challenges include improving integration with third-party tools, optimizing memory usage, and refining the interface navigation. Key areas for enhancement include customization, task management, and multi-platform consistency. Nevertheless, Teams is pivotal for project management, communication, and document sharing across distributed teams.

What are the most important features of Microsoft Teams?

Seamless Communication: High-quality video and audio calls with reliable connectivity.
Real-Time Collaboration: Effective screen sharing and chat retention boost productivity.
Integration with Microsoft 365: Streamlined document management with OneDrive and SharePoint.
Comprehensive Task Management: Unified platform for managing tasks and scheduling meetings.
Robust File Sharing: Efficient data sharing and collaboration tools for teams.

What benefits and ROI can users expect?

Improved Productivity: Enhances remote work by streamlining communication and collaboration.
Efficient Document Management: Simplifies sharing and storage with integrated tools.
Enhanced Decision-Making: Facilitates team engagement and collaboration for better outcomes.
Streamlined Operations: Unifies tasks, messaging, and meetings on a single platform.

Microsoft Teams supports diverse industries by connecting collaborators across different locations. It is widely used for team collaboration, messaging, file sharing, and virtual meetings. Teams are enhancing project management, communication, and data sharing with effective integration into tools like Jira, Bitbucket, and SharePoint.

Microsoft

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToWebinar vs. Microsoft Teams

September 2026

Free Report: GoToWebinar vs. Microsoft Teams

Find out what your peers are saying about GoToWebinar vs. Microsoft Teams and other solutions. Updated: September 2026.

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