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Smarsh Enterprise Platform vs kCura Relativity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

kCura Relativity
Ranking in eDiscovery
6th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Smarsh Enterprise Platform
Ranking in eDiscovery
7th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the eDiscovery category, the mindshare of kCura Relativity is 5.2%, down from 6.0% compared to the previous year. The mindshare of Smarsh Enterprise Platform is 4.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
kCura Relativity5.2%
Smarsh Enterprise Platform4.0%
Other90.8%
eDiscovery
 

Featured Reviews

HR
Legal Associate at Elevate
Easy to categorize documents and offers transparent view of documents
I found Relativity very useful because it's easy to categorize documents. If you get more complex litigation, like around 500,000 or 1,000,000 documents, it's easier to categorize them in Relativity. So, it's a more powerful tool for reviewing documents. I haven't faced any problems using Relativity yet. I found it very useful.
reviewer2902509 - PeerSpot reviewer
Managing Director at a hospitality company with 11-50 employees
Compliance monitoring has created a trustworthy, well-documented record of all team communications
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools. I understand this is something that Smarsh is pursuing to improve, and it is evolving over time. The issue is to develop something that the user finds frictionless; most tools are totally frictionless, and for example, the Teams solution is amazing because when they operate it, they see no difference at all before and after implementing the tool. It is fantastic and state of the art, but WhatsApp, unfortunately, is not the same experience due to Meta's restrictions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Relativity's blackout feature, as well as the Case Dynamics function."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The searching capability of the product is definitely very valuable to our organization."
"Unquestionably, kCura Relativity is a scalable solution."
"It is easy for a beginner to learn to use Relativity."
"kCura Relativity is easy to use, and it is reliable."
"The most valuable feature from my perspective are the Kepler; it's a component that is more technical and directly related to the development companies that will be using it, allowing you to create custom APIs and gather most of the information that is not available in the standard API that they offer."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"In my opinion, the best features Smarsh Enterprise Platform offers are how really easy it is to set up and very fast to start using, along with being trustworthy."
 

Cons

"I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it."
"You are charged per user. It can get pretty expensive if you have a lot of users in your organization."
"The platform's integration of advanced AI features could further enhance its capabilities."
"They require more built-in support for some third-party applications."
"The price per user could be improved. We'd like for it to be more affordable."
"I haven't seen anything on AI merging with Relativity."
"I think there is a lot of room for improvement because we have encountered a lot of bugs especially on the development side."
"There are a lot of bugs on the development side."
"I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools."
 

Pricing and Cost Advice

"It's worth the money."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"The pricing is extremely complicated."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
11%
Legal Firm
9%
Financial Services Firm
20%
Comms Service Provider
13%
Healthcare Company
9%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Smarsh Enterprise Platform?
My experience with pricing, setup cost, and licensing has been standard cost; I always use Microsoft because it is the best solution for me, and I trust them—they work properly. My whole system is ...
What needs improvement with Smarsh Enterprise Platform?
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up a...
What is your primary use case for Smarsh Enterprise Platform?
My main use case for Smarsh Enterprise Platform is teams capture, recording, and archiving, which is my most important feature, along with emails. It is important for compliance reasons to document...
 

Also Known As

Relativity
Micro Focus eDiscovery, Autonomy eDiscovery, HPE Autonomy eDiscovery, HPE eDiscovery, Actiance
 

Overview

 

Sample Customers

Webb & Tyler
Bank AlJazira, MTS India, Vodafone Ireland
Find out what your peers are saying about Commvault, Microsoft, Google and others in eDiscovery. Updated: October 2026.
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