Kronos Workforce Central Software [EOL] vs UKG comparison

Why PeerSpot?

Kronos Workforce Central Software [EOL] and UKG are both solutions in the Cloud HCM category. Additionally, 83% of Kronos Workforce Central Software [EOL] users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.

Kronos Workforce Central So...

Read 6 Kronos Workforce Central Software [EOL] reviews

83% willing to recommend

UKG

Read 125 UKG reviews

13,118 Views
7,215 Comparison Views

89% willing to recommend

Kronos Workforce Central So...

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kronos Workforce Central Software [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Deel and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: October 2026).

Buyer's Guide

Cloud HCM

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kronos Workforce Central So...

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)

Featured Reviews

Randy Obanon

IT Manager at Soporte Antivirus Ltda

Has a simple interface, is easy to use, and has good stability

It's really easy to use and has a simple interface. The networking could use improvement. One to three years. Stability is good. Scalability is just fine. We have fifty users, most of them are admin roles. Their technical support is very good. They are very helpful. The initial setup was…

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility in configuration is this product’s most valuable feature."

"Poor user experience."

"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."

"The advanced scheduler helps to ensure proper staffing."

"It's really easy to use and has a simple interface."

"Do it."

"It definitely saves cost because there is no overhead of having the offshore maintenance team."

"It allows me to disseminate the information in the way I see fit."

"We are contacted on a regular basis by other vendors and we always tell them that we are totally satisfied with our current solution."

"The integrated business intelligence tool (IBM Cognos) is by far the absolute best reporting tool I have ever used in my 15 years of being in HR."

"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."

"Pending pay and retroactive pay are the most valuable features."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"Ultimate is cute and fun."

More UKG pros

Cons

"Licenses are expensive."

"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."

"The setup was complex."

"The networking could use improvement."

"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."

"Too many updates"

"UKG could be a little more flexible in some areas."

"From an implementation standpoint (not at my current organization), taking the time to truly listen and understand unique complexities that might be outside standard capabilities of the system."

"Initial setup was too complex; an outside vendor set up the core."

"The Time Management module currently lacks the same look and feel of the UltiPro application and the other modules that Ultimate provides its clients."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"Hard to mention one, but perhaps only the amount of time it takes to reach customer support, but once you're on the phone with someone, they seem to know exactly how to fix things given the right info."

"The setup isn't completely easy, but it's feasible to learn with time."

More UKG cons

Pricing and Cost Advice

"The price is expensive."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The pricing depends on the number of licenses we buy."

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Top Industries

By visitors reading reviews

No data available

Construction Company

12%

Financial Services Firm

12%

Outsourcing Company

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

See all answers

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

See all answers

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Compared 13% of the time

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Compared 8% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Benefits Administration

October 2026

Kronos Workforce Central Software [EOL] report

Download Kronos Workforce Central Software [EOL] product report

Buyer's Guide

UKG

September 2026

Download UKG product report

Also Known As

Kronos Manager

UKG Pro, UKG Dimensons, UKG Ready

Overview

The Kronos Workforce Central® suite of workforce management solutions are purpose-built for your industry to help drive business outcomes by engaging your employees, controlling labor costs, increasing productivity, and minimizing compliance risk. Manage your workforce on a proven cloud platform that is secure, scalable, and mobile — allowing you to do business when or where you choose to access its power.

UKG

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

Sample Customers

Finish Line, Rock Bottom

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about Workday, SAP, Deel and others in Cloud HCM. Updated: October 2026.

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