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Logz.io vs ManageEngine Log360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
I would rate their technical support as nine out of ten.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
The technical support from ManageEngine is very good.
System Engineer at Corporate Projukti Limited
 

Stability Issues

Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
 

Room For Improvement

Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
 

Setup Cost

Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
 

Valuable Features

Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
The best features Logz.io offers, particularly in log management, include the AI integration, which immediately conducts root cause analysis based on issues without needing a lot of manual setup.
Associate Director at Husk Power Systems
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Logz.io
Ranking in Log Management
28th
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
24th
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
User Entity Behavior Analytics (UEBA) (13th)
 

Mindshare comparison

As of October 2026, in the Log Management category, the mindshare of Logz.io is 1.2%, up from 0.6% compared to the previous year. The mindshare of ManageEngine Log360 is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Log3601.3%
Logz.io1.2%
Other97.5%
Log Management
 

Featured Reviews

Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
Comms Service Provider
11%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Logz.io?
My experience with pricing, setup cost, and licensing indicates that we feel we could extract more value from it. While their pricing is quite good compared to the industry, from my company's persp...
What needs improvement with Logz.io?
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide bett...
What is your primary use case for Logz.io?
My main use case for Logz.io is to better understand the logs that we have, providing smarter observability. We generally use the Elastic Stack, and Logz.io integrates very well with it, and they e...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Also Known As

Logz
No data available
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Logz.io vs. ManageEngine Log360 and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.