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ManageEngine Site24x7 vs ThousandEyes comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
60th
Ranking in Cloud Monitoring Software
39th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (22nd), IT Infrastructure Monitoring (53rd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.6%, up from 0.2% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
ManageEngine Site24x70.6%
Other97.8%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Site24x7 stands out. It is truly amazing."
"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"The historical timeline feature is what I appreciate most about ThousandEyes because when people report that something occurs at a specific time of day, I can set up a test and capture the issue in action."
"The most valuable features are integration and ease of use."
"ThousandEyes gives companies better visibility."
"The solution's most valuable feature is network security."
"The return on investment is immediate, delivering a 40% to 60% reduction in MTTR by eliminating multi-team war rooms and saving hundreds of engineering hours annually through instant ISP path proof, directly protecting business productivity and SaaS SLA accountability."
"With ThousandEyes, we have reduced the time of investigation for any application issue at the network level, which helps us to focus on the genuine issues rather than simply sitting and troubleshooting network issues that are not actually network issues, and we have reduced almost 76% of the incident count for issues that are not network issues but were application-based issues."
"ThousandEyes actually advanced the troubleshooting part and the monitoring of the devices, or I would say the management of the devices with monitoring and to identify the root cause."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"I think ThousandEyes could include some other devices or servers and that kind of monitoring capability which currently ThousandEyes is not using."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"It would be nice if the solution covered other areas like server monitoring."
"The solution's network and reporting could be improved."
"The guest portal is hard to use."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
"ThousandEyes could improve the dashboards by adding more features."
 

Pricing and Cost Advice

Information not available
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
17%
Financial Services Firm
9%
University
8%
Financial Services Firm
12%
Healthcare Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I think ThousandEyes can be improved, specifically the licensing model. It's too complex, too expensive, and it takes a lot of time to manage the licensing model. My experience with pricing, setup ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is path monitoring. I use ThousandEyes for path monitoring to see how my traffic is flowing in my network, what the hops are in between, and then see at what hop e...
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about ManageEngine Site24x7 vs. ThousandEyes and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.