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McAfee ePolicy Orchestrator vs Splunk SOAR comparison

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Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
McAfee ePolicy Orchestrator
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
42
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (15th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."
"One of the workflows I manage with Torq looks good and provides faster response, saving time and resulting in happy clients."
"Almost four or five hours of work is now completed in four or five minutes."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"McAfee ePolicy Orchestrator improves our general endpoint security - wherever a user might be tricked into clicking on a link or downloading a file or bringing a file on an external medium or getting it from somewhere on the internet, after having detected that it could be malicious, it blocks it."
"McAfee's advantage is that there are fewer false positives compared to some of these other vendors, so I'd say they're doing well."
"It is protecting us from USB-based hazards like viruses."
"This is a solution I recommend very much."
"The solution is extremely stable; we haven't had any issues whatsoever, and even though there are often false positives, it is easy to fix them in the logs."
"The graphical interface of the solution is its most valuable aspect."
"The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago; it has made it easier for our analysts to work on alerts using playbooks and forward them."
"The best feature that Splunk SOAR offers is the no-code/low-code functionality."
"Splunk SOAR really automates triaging and investigation, reducing an engineer's one-hour incident investigation to just a few minutes while automatically closing false positive tickets with a high level of granularity."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"Splunk integrates with so many products. It provides us with good information for us to be able to do our jobs."
"Fortunately, the system helps to parse through these alerts and determine which ones are important and need further investigation."
"Very flexible integration with other tools"
 

Cons

"The case management piece, due to the platform being an automation-first tool, lacks real robust out-of-the-box case templates or good solutions for creating those without spending a lot of time doing development work, which makes the overall experience poor, honestly."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"The initial deployment of Torq was not easy."
"McAfee ePolicy Orchestrator requires a lot of manual work."
"There should be more insights and completeness into the cyber kill chain, similar to CrowdStrike and SentinelOne. It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne. Overall, they've got some catching up to do if they plan to compete in the comprehensive EDR space."
"They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database."
"In terms of what could be improved, I would say the impact of the agent on the endpoint's performance - the resources it takes."
"McAfee's technical support is a bit of a letdown. Also, there's no good support within our region."
"McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market."
"The detection aspect should be improved so that signatures are updated more quickly."
"The areas of concern where improvements are needed are related to the product's assignment policy and tag assignment, where users can assign the policies with the help of tags and sort out the systems."
"Splunk's support for integration is subpar and has room for improvement."
"Various aspects of the playbook development process itself can be optimized."
"The connections have been challenging. I feel that with Splunk SOAR, you need understanding and access to multiple roles."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"There is a lot of room for improvement with the UI."
"Splunk SOAR follows very flat pricing and most of the time it's very high when compared to the other competitors."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"It could be easier to implement."
 

Pricing and Cost Advice

Information not available
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"It's an expensive solution"
"Compared to other Antivirus products, the cost of this solution is a bit high."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"This solution is priced in the mid-range."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"The licensing cost is reasonable."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"I found the price of Splunk SOAR to be good."
"I don't know the exact price, but for my region, it is very expensive."
"The tool is not cheap."
"The cost is high and the licensing is on an annual basis."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
15%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What needs improvement with McAfee MVISION ePO?
There is a question regarding suggestions for additional tools or functions for McAfee ePolicy Orchestrator, and whet...
What is your primary use case for McAfee MVISION ePO?
The question pertains to describing the use case and process for which people utilize McAfee ePolicy Orchestrator.
What is your experience regarding pricing and costs for Splunk Phantom?
I was not involved with the pricing, setup cost, and licensing.
What needs improvement with Splunk Phantom?
To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having...
What is your primary use case for Splunk Phantom?
My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk S...
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
Phantom
 

Overview

 

Sample Customers

Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Recorded Future, Blackstone
Find out what your peers are saying about McAfee ePolicy Orchestrator vs. Splunk SOAR and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.