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Microsoft Teams vs Socialtext [EOL] comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd), Enterprise Social Software (2nd)
Socialtext [EOL]
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
it_user687171 - PeerSpot reviewer
Senior acquisitions marketing manager at a marketing services firm with 1,001-5,000 employees
The solution facilitates sharing information with vendors and not having to send everything via email.
We use this product with our lettershop for direct mail. We post the PDF files for the lasering of the order form and the vendor posts the lasering order form files for our approval. This is much faster than trying to attach large files and sending several emails to accomplish this task.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can add Teams to a conversation; you can create reports, project plans, or many other things based on Microsoft solutions, and it has improved communication between teams and within each team."
"The mobile app really enabled us to connect meetings on the go from anywhere."
"The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages."
"Arranging online meetings is the most valuable feature of Microsoft Teams."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"The solution is simple and present in many devices at one time."
"I am impressed with the solution's collaboration with Office 365."
"The product is continually growing to add new features and functionality."
"Using Socialtext was a time saver."
 

Cons

"On rare occasions, it freezes and some people will lose sound or they could lose video."
"Web conferencing needs improvements."
"One area that could be improved is the authentication process, especially related to Windows sign-on authentication."
"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."
"The solution should improve its user interface and recording features."
"Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues."
"The solution's user interface could be improved because it initially looked complex."
"Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial."
"Their spreadsheet page is OK but nothing like Excel."
 

Pricing and Cost Advice

"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"It is expensive."
"Microsoft Teams' pricing is fine."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"The product is expensive, and I rate its pricing a ten out of ten."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio
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