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Microsoft Teams vs StarLeaf comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
StarLeaf
Ranking in Virtual Meetings
49th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.9%, up from 3.5% compared to the previous year. The mindshare of StarLeaf is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.9%
StarLeaf0.8%
Other95.3%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has calendars that help us to manage work."
"Microsoft Teams is a very good collaborative tool."
"For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls."
"The solution's scalability works well."
"I find several features of Microsoft Teams valuable. First, the group chat feature is great for team collaboration and sharing updates. Second, scheduling meetings is very easy, whether through Outlook or directly in the tool. Another useful feature is the notifications for meeting start times, which ensure you don't miss any meetings even if you're working on something else. Additionally, Microsoft Teams creates a chat where you can take and share notes during meetings, which I find helpful."
"The solution's technical support team is helpful."
"Microsoft Teams combines most of the Office 365 products in one very convenient product."
"Message and chat retention is a valuable feature."
"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
 

Cons

"We had some upstream outages which impacted collaboration."
"The solution's stability can be better."
"SharePoint was more robust and customizable earlier."
"The interface must be more user-friendly."
"There could be performance spikes and better reliability. We saw a lot of stability issues."
"One issue is that now it requires the presenter to initiate the meeting."
"One of the issues we have is that sometimes when you're trying to share your screen the solution crashes."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
"We have had some problems with stability. A week ago, we had outaging but it has stablized."
 

Pricing and Cost Advice

"We have a license for the solution."
"The solution's pricing is average."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"The standalone license is not cheap."
"In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"I rate Microsoft Teams an eight out of ten for its pricing."
"I would rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Kinderspaital Zurich, HGEM, Stronghold
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
917,433 professionals have used our research since 2012.