N-able Take Control vs TeamViewer Pilot [EOL] comparison

Why PeerSpot?

N-able and TeamViewer are both solutions in the Remote Access category. Additionally, 100% of N-able users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

N-able Take Control and TeamViewer Pilot [EOL] compete in remote support and augmented reality. N-able Take Control is preferred for pricing and support, while TeamViewer Pilot [EOL] stands out for its advanced AR features.

Features: N-able Take Control provides robust remote support, focusing on security, session control, and cost-effectiveness. TeamViewer Pilot [EOL] offers advanced augmented reality features, real-time guidance, and troubleshooting capabilities.

Ease of Deployment and Customer Service: N-able Take Control has a straightforward deployment process, supported by strong customer service. TeamViewer Pilot [EOL] allows easy deployment, emphasizing AR hardware compatibility and technical support.

Pricing and ROI: N-able Take Control is known for competitive pricing and strong ROI. TeamViewer Pilot [EOL] is more expensive but provides unique value with its innovative AR features. The key difference is in the price-to-feature ratio, with N-able appealing to budget-conscious buyers and TeamViewer catering to those seeking advanced technology.

To learn more, read our detailed Remote Access Report (Updated: September 2026).

Buyer's Guide

Remote Access

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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UdaySiddu

Software Consultant at a tech vendor with 10,001+ employees

Good tech support

The location markings can appear incorrectly. If the customer shows his location on camera, on our machinery, but then moves it to another location and, subsequently, back to the original one, the location markings will appear incorrectly. We are talking about the augmented reality features. While I recommend the solution, the customer may face difficulties with screen sharing, such as occurs with our customers when it comes to working in an infrastructured area like a factory. We regularly get confused, as we also provide remote technical support. The initial setup is complex.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution is capable of scaling."

"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."

"Overall, I would rate Microsoft Intune as eight out of ten."

"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"It has a useful device management feature."

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."

"Microsoft Intune is a must and should be needed for this time, for this hybrid model period, and I highly recommend this product for employees, education institutions, or device management."

More Microsoft Intune pros

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"N-able Take Control has saved me a lot of time driving back and forth to the customer's site."

"Technical support has good responsiveness, although they have recently made modifications to their licensing model."

"The most valuable feature is the ability to do a virtual reality kind of presentation where you're able to annotate scenes to illustrate what you mean when you're talking to a customer."

"It's easy enough to use."

"Technical support has good responsiveness."

Cons

"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."

"Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."

"Microsoft's technical support isn't very good. They're very slow in responding."

"If you have a reporting-extensive company, for example, then you may need to look for other products."

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."

"With Microsoft technical support, they only fix Teams and when they are open, they're mostly trying to close again at the quickest time."

More Microsoft Intune cons

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"The location markings can appear incorrectly."

"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"It's affordable for the protection it gives. There are no additional costs."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"It's reasonable. They're not giving it away, but it's reasonable."

More Microsoft Intune pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

"It is not an expensive product."

"We pay for the licensing monthly."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Comms Service Provider

22%

Construction Company

17%

Financial Services Firm

14%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	191
Midsize Enterprise	63
Large Enterprise	187

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 13% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

VNC Connect vs N-able Take Control

Compared 14% of the time

Parallels Access vs N-able Take Control

Compared 14% of the time

TeamViewer vs N-able Take Control

Compared 13% of the time

ScreenConnect vs N-able Take Control

Compared 11% of the time

Splashtop Remote Support vs N-able Take Control

Compared 4% of the time

More N-able Take Control Competitors

Microsoft Remote Desktop Services vs TeamViewer Pilot [EOL]

Compared 33% of the time

TeamViewer vs TeamViewer Pilot [EOL]

Compared 16% of the time

ScreenConnect vs TeamViewer Pilot [EOL]

Compared 5% of the time

Workspace ONE UEM vs TeamViewer Pilot [EOL]

Compared 4% of the time

Check Point Remote Access VPN vs TeamViewer Pilot [EOL]

Compared 4% of the time

More TeamViewer Pilot [EOL] Competitors

Product Reports

Buyer's Guide

Microsoft Intune

October 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

September 2026

Download N-able Take Control product report

Buyer's Guide

Remote Access

September 2026

Download TeamViewer Pilot [EOL] product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

N-able Take Control offers robust features for IT professionals needing remote access solutions, ensuring efficient and secure management of devices from anywhere. It's designed to be a reliable option for IT support teams looking to manage client systems effectively.

N-able Take Control allows IT professionals to remotely access client systems with ease, providing powerful tools for troubleshooting, diagnostics, and support. The platform emphasizes security and accessibility, addressing the needs of businesses aiming for efficient IT operations. With real-time performance and diverse integrations, N-able Take Control ensures a seamless experience for IT administrators needing streamlined workflows.

What are the key features of N-able Take Control?

Remote Access: Instant, secure access to client devices from anywhere.
Session Recording: Capture and save sessions for compliance and training.
System Monitoring: Real-time insights into device performance.
Customization: Tailor tools and scripts to specific business needs.
Integrations: Compatible with multiple platforms and services.

What benefits and ROI should users consider in reviews?

Improved Efficiency: Streamlines remote support tasks, saving time and resources.
Enhanced Security: Protects sensitive data during remote sessions.
Cost Savings: Reduces travel and overhead costs with remote capabilities.
User Satisfaction: Positive reviews for easy-to-use interface and reliable performance.

In industries like healthcare, finance, and education, N-able Take Control is implemented to manage remote workstations securely and efficiently. IT teams in these fields rely on its capabilities to ensure uninterrupted service delivery, maintaining privacy and operational standards while optimizing their technical resources.

N-able

TeamViewer Pilot [EOL] offered augmented reality technology to support remote assistance across multiple industries. Designed to connect people needing help with experts who provide guidance visually via smart devices.

TeamViewer Pilot [EOL] facilitated remote troubleshooting and maintenance by allowing technicians to view and interact with a user's environment through their smartphone or tablet camera. Leveraging AR, it enabled experts to annotate live video feeds, making problem-solving more efficient. Ideal for fields requiring hands-on advice and complex maintenance challenges, it bridged communication gaps between locations, enhancing efficiency and support quality.

What were the most valuable features?

Augmented Reality Guidance: Provided real-time visual assistance through live video and AR annotations.
Cross-platform Compatibility: Supported use on multiple devices and operating systems for wide accessibility.
Secure Data Transmission: Ensured that communications were encrypted for secure interactions.
Scalable for Teams: Designed to be easily integrated into workflows, accommodating team sizes and structures.

What benefits or ROI should users consider?

Improved Efficiency: Reduced downtime through fast and effective problem resolution.
Cost Savings: Minimized the need for on-site visits, leading to reduced travel expenses.
Enhanced Collaboration: Fostered better teamwork with clear and direct visual communication.
Customer Satisfaction: Led to higher satisfaction with quicker service response times.

TeamViewer Pilot [EOL] found applications in industries like manufacturing, where it helped maintenance teams troubleshoot machinery. In technical support, customer service teams used it to resolve issues needing expert visuals. Healthcare professionals leveraged it for remote diagnostics and consultations, enhancing patient care and operational efficiency.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Bainbridge Technology Solutions, NKIT Systems

Information Not Available

Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: September 2026.

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