New Relic vs Quest Foglight for APM [EOL] comparison

Why PeerSpot?

New Relic and Quest Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
19,317 Comparison Views

94% willing to recommend

Quest Foglight for APM [EOL]

Read 22 Quest Foglight for APM [EOL] reviews

86% willing to recommend

New Relic

Quest Foglight for APM [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Quest Foglight for APM [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Anton Kasimov

Consultant at a tech services company with 1,001-5,000 employees

Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"However, as a dev-ops tool, it has been priceless."

"We have a standard visibility process for any application that rolls out, and it gives us the ability to train our people and provide a more responsive application."

"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."

"The most valuable feature of New Relic is its ease of use."

"With the help of New Relic APM, we managed to deliver an online B2B application with average response times below two seconds, where with v6, the average response times was about 30 seconds."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"End-user Synthetics and monitoring are very good."

More New Relic pros

"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."

"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."

"Foglight is the best overall solution we use, but it doesn't do everything we need or doesn't provide the best solution to everything we want to monitor."

"The stability we have as a result of using it made up for the cost of the product within a month."

"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."

"Excellent monitoring capability and business service views"

"A lot of features for the price: Java/.Net instrumentation, End User replay (similar to TeaLeaf), and a huge library of monitoring cartridges."

"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"

More Quest Foglight for APM [EOL] pros

Cons

"It hasn’t scaled quite right now. We use another tool for out-of-gate view."

"New Relic APM generates weekly performance reports, but they aren't really actionable."

"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"I would like an infrastructure network that provides real-time views, showing the issues."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"Internally, we have a solution that’s better than Insights to provide us analysis of that data."

"It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue, but it could be a bit better."

More New Relic cons

"The upgrade process could use some fine tuning. I have done an upgrade of the system as well as addedupdated agents, and sometimes that process is a bit cumbersome, and does not go as planned."

"Complicated setup and maintenance."

"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."

"When we first turned on Foglight for the first time, it was like a fire hose."

"We had stability issues for FTR. The player used to get hung while running the robot scripts."

"In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since."

"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."

"I want to see a new interface that contains HTML5 features."

More Quest Foglight for APM [EOL] cons

Pricing and Cost Advice

"The detection piece of it brings us a big return on investment."

"I loved this product, but we can no longer afford it, so we dropped it."

"We feel it's a little bit pricey."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"It would be nice if we could buy it annually instead of monthly."

"The solution is less expensive than AppNeta."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The solution is cheap, but prices can go up when users grow."

More New Relic pricing and cost advice

"The price is expensive for us."

"I recall it being a very expensive solution relative to function and stability."

"Since the product split – the licensing is a bit more complex."

"Foglight can be expensive I would go with the pricing at a three year deal."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

11%

Construction Company

Outsourcing Company

17%

Marketing Services Firm

11%

Construction Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	7
Large Enterprise	13

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Dynatrace vs Quest Foglight for APM [EOL]

Compared 14% of the time

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Compared 9% of the time

More Quest Foglight for APM [EOL] Competitors

Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download Quest Foglight for APM [EOL] product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Foglight, Dell Foglight

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Manage your application infrastructure by monitoring the IT components that affect application performance.

Quest Software

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Anji Automotive Logistics, Unimat, Priceline.com

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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