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Prisma Access by Palo Alto Networks vs SonicWall SMA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
SonicWall SMA
Ranking in Enterprise Infrastructure VPN
15th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (6th)
 

Mindshare comparison

As of October 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 6.4% compared to the previous year. The mindshare of SonicWall SMA is 2.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall SMA2.6%
Other91.0%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"This is the best product that I have looked at, out of all of the competitors."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."
"I think they ask for a fair price."
"I am very satisfied with the technical support."
"The advanced threat protection and the endpoint control features of SonicWall SMA have helped improve security measures tremendously."
"SonicWall SMA allows us to provide CML-based access to any user."
"The performance is good."
"SonicWall SMA has the most valuable feature of proprietary security technologies like Capture ATP."
"These are very nice appliances and they give us all that we need for our work in the hospital."
"The product is extremely flexible, the program is easy to use, the performance is good, and the solution is very stable."
 

Cons

"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The Prisma Access could improve in terms of adding more machine learning and AI capabilities to automate tasks such as incident response."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"Technical support could be a lot better."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"My clients would like to see a more feature-rich product."
"I would like to see support for custom applications."
"SonicWall SMA is difficult to use and it does not provide easy access to different parts of the network."
"There are some features that are available on Palo Alto or Cisco that don't exist. The solution could integrate better with other platforms."
"The user interface could be improved."
"The product's technical support services could be improved."
"The overall menu is not very user-friendly and it could be easier."
"The only thing that they could try to improve is the support for enterprise customers."
"Enhancing live tracking capabilities could improve the product, particularly in monitoring user activity and request statuses in real-time on the web interface."
"SonicWall's reporting isn't good. Reports should be part of a data plan."
 

Pricing and Cost Advice

"The pricing for this solution is on the higher end."
"Compared to other products, the price is slightly high."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"The licensing cost is about 18,000 euros."
"Our licenses are stackable and can be anywhere from five users to a million users."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
"The platform has medium pricing."
"All the costs are included in a bundled license."
"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
"This solution is priced well and we currently have the maximum number of licenses allowed."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Outsourcing Company
8%
Computer Software Company
6%
Manufacturing Company
14%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
What is your primary use case for SonicWall SMA?
I have experience with the SonicWall SMA; we have rolled it back into our stack. We use SonicWall SMA for all of our clients that need VPNs, including doctor's offices and lawyer offices. Our clien...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall SMA and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.