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SAP SuccessFactors vs Work.com [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Work.com [EOL]
Average Rating
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
reviewer1794996 - PeerSpot reviewer
Client Director - Financial Services at a university with 10,001+ employees
Centralized management, useful information storage, but can feel clunky
We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is the ability to follow up on the yearly performance of the team, and it's very good for management to understand how people are performing."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"The best feature is that the solution has an open architecture and provides an open platform so it can coexist with other systems."
"It was much easier than the previous system, making things a lot easier and operations much smoother."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"The functionality and user friendliness are constantly improving."
"Employee Central is the core of the product and is the best developed."
"Easy to use and user-friendly."
"Performance management and goals are the most valuable features."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."
"Employees in our company recognize each other daily for their contributions."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information."
 

Cons

"The integration between the recruitment module and employee central is a big problem."
"User-friendliness is a major concern for me, which affects my overall experience."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"In Employee Central, one of the features that I think SuccessFactors really lacks is the ability to view the time off of all employees at an organizational level."
"One of the most essential features that needs improvement right now is the reporting functionality."
"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"SuccessFactors was down completely for one day. All the companies which were using the Amsterdam datacenter were down from 8:00 in the morning to 18:00 in the evening."
"The UI needs to improve."
"The pricing is higher than what we would have preferred to spend."
"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."
 

Pricing and Cost Advice

"The product is expensive. The product is worth the money you pay for it."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"It is not cheap, but it is reasonable."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"I rate the tool's pricing a seven to eight out of ten."
"We have a yearly license. There are no additional costs."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Varsity Spirit
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917,433 professionals have used our research since 2012.