Zendesk is used for customer support ticket management through email, chat, and integrations like Slack. Internal teams use it for IT support and HR reporting. It offers automation, custom views, and collaboration. Its strengths include integrations, analytics, and customization. Improvements are needed in interface, ticket merging, and mobile app functionality.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
Organizations leverage Atlassian Confluence for team collaboration, centralizing documentation, and integrating Jira for issue tracking. Valued for its intuitive interface, real-time collaboration, and third-party add-ons, it enhances internal communication. Users note improvements are needed in search functionality, integration, pricing, and advanced data handling to fully support diverse business needs.
For us, it's free to use. We don't pay any licensing.
When you purchase this solution you get some support.
For us, it's free to use. We don't pay any licensing.
When you purchase this solution you get some support.
Notion excels in project management, task management, and documentation, enabling efficient information handling. Its collaboration, integration capabilities, and flexibility with tools like Slack and Jira boost productivity. Users value customizable blocks, diverse views, and templates but seek enhanced offline functionality, affordability, and improved mobile performance for better data management and workflow optimization.
The product is affordable compared to other platforms.
I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace.
The product is affordable compared to other platforms.
I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace.
