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Vishal Koovaparambil - PeerSpot reviewer
Server Security Analyst And Solution at Digitaltrack
Real User
Top 5Leaderboard
Jun 3, 2026
Automated access management has reduced onboarding delays and simplified daily user operations
Pros and Cons
  • "We have observed approximately 45 to 50% fewer password-related support tickets, faster user onboarding by nearly 60%, and reduced errors."
  • "The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution."

What is our primary use case?

OneLogin provides secure and simple access to business applications while maintaining centralized control over user identity and authentication policies.

When employees join our company, their application access is provided through OneLogin based on their roles and responsibilities, which depends on the department. This allows new joiners to start working immediately without waiting for manual access requests.

How has it helped my organization?

OneLogin has provided strong access security for our organization, and day-to-day operations are more efficient for both users and administrators.

We have observed approximately 45 to 50% fewer password-related support tickets, faster user onboarding by nearly 60%, and reduced errors.

What is most valuable?

The most valuable features of OneLogin are unified application access, multifactor authentication, and automated user provisioning.

Automated user provisioning has had the most significant impact for my team. Before OneLogin, creating and removing access across multiple systems required several manual steps. Today, most processes happen automatically, which reduces delays and the risk of human errors.

What needs improvement?

The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution.

Buyer's Guide
OneLogin by One Identity
October 2026
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.

For how long have I used the solution?

I have been working in my current field for more than two years.

What do I think about the stability of the solution?

OneLogin is a stable solution.

What do I think about the scalability of the solution?

OneLogin has excellent scalability, making it a scalable solution.

How are customer service and support?

Our experience with the customer support team for OneLogin has been positive, as cases are generally handled professionally and the technical resources are knowledgeable.

I would rate the customer support for OneLogin eight out of 10.

Which solution did I use previously and why did I switch?

We have not switched from a different solution; we have been using OneLogin from day one.

How was the initial setup?

The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution.

What was our ROI?

We are receiving a positive return on investment with OneLogin since we have seen a reduced amount of time spent managing user accounts by 50% and shortened onboarding cycles, allowing us to save time and money.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for OneLogin are handled by a different team.

Which other solutions did I evaluate?

We have not evaluated other options before choosing OneLogin.

What other advice do I have?

My advice for others looking into using OneLogin would be to spend time planning the identity and identity architecture before jumping into deployment and to define proper user roles. Using multifactor authentication from the beginning and automating provisioning will be helpful. I would rate this review nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 3, 2026
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PeerSpot user
Nishant Patil - PeerSpot reviewer
Presales Consultant at a outsourcing company with 1,001-5,000 employees
Real User
Top 5
May 16, 2026
Single sign-on has improved security and simplifies managing access across all business apps
Pros and Cons
  • "OneLogin is very effective in improving both security and operational efficiency."

    What is our primary use case?

    OneLogin's main use case is in a company where employees use multiple applications like Microsoft 365, Salesforce, VPN, and HRMS. Without OneLogin, employees would need a separate username and password for every application. By implementing OneLogin, the organization can enable SSO, which is Single Sign-On. Employees log in once and securely access all the authorized applications from one dashboard.

    For example, if an employee leaves the company, the IT team can disable the OneLogin account once, and access to all the connected applications is automatically revoked. This improves security, saves administrative time, and also reduces the chances of unauthorized access. Overall, OneLogin improves productivity, strengthens security, and simplifies user management.

    For the main use case, another important aspect is MFA, which adds an extra security layer.

    How has it helped my organization?

    OneLogin has positively impacted us by saving time, and it also reduces administration work.

    The biggest impact was the reduction in password-related issues because employees could access multiple applications using SSO. This reduced helpdesk tickets and also saved IT time. Apart from this, the organization benefited through better security, less administrative effort, and reduced downtime for users. There is also a better user experience.

    Time has been saved significantly. It is quite beneficial because it helps the organization save both time and cost.

    What is most valuable?

    The best features OneLogin offers are SSO, basically Single Sign-On, where a user can access multiple applications with one login. As I mentioned, MFA is there, which adds an extra security layer. Then, there is directory integration, which works well with Active Directory and also LDAP. Apart from this, there is a centralized access control dashboard that is easy for administration to manage users and permissions.

    For centralized day-to-day tasks, we can basically use it for monitoring purposes. It is easy for administration. We can see and monitor users as needed. Whatever permissions we have to give, for example, if an organization has applications like Outlook, VPN, Salesforce, or any other cloud services, the administrator does not need to log into each application individually to manage users. Everything can be controlled from the OneLogin dashboard. I can add or remove users, reset passwords, and give or revoke application access anytime I want. Apart from this, I can monitor login activities.

    What needs improvement?

    In terms of improvement, there is not much to improve, but the biggest improvement was the reduction of password-related issues because employees could access multiple applications. Overall, the organization's experience is good regarding the improved security and reduced administrative effort. Better productivity is evident. OneLogin is a strong IAM solution with minimal areas for improvement.

    For how long have I used the solution?

    I have been using OneLogin for the last 1.5 years.

    What do I think about the scalability of the solution?

    OneLogin is scalable, which is good and better for the future.

    How are customer service and support?

    Customer support is excellent. It supports us every time, 24/7.

    What other advice do I have?

    I would recommend OneLogin because it is user-friendly, secure, and scalable. It simplifies identity management for IT teams while giving users a smooth login experience. OneLogin is very effective in improving both security and operational efficiency.

    I have already mentioned that it provides better security. It is also reliable and very useful for an organization managing multiple applications and users. My review rating for OneLogin is 9 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 16, 2026
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    Buyer's Guide
    OneLogin by One Identity
    October 2026
    Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
    917,433 professionals have used our research since 2012.
    CTO at Mas Uno
    Real User
    Top 5Leaderboard
    May 5, 2026
    Identity tools have strengthened compliance checks and real-time threat detection
    Pros and Cons
    • "OneLogin has positively impacted my organization because it gives me audit logs and compliance, both of which are very important for many of my clients, especially for this oncology hospital."
    • "I think OneLogin is good, but it would be better if it could provide a mobile app that includes specific features, for example, to check logs or compliance."

    What is our primary use case?

    My main use case for OneLogin is to complete compliance checks, as I use it to detect if there are issues in ISO 27001, SOX, HIPAA, or GDPR.

    A few months ago, I had a client that was a hospital for oncologies, and I had to use some AWS services to store data. I needed to check if it was compliant with GDPR.

    I also use OneLogin to detect anomalous behaviors in real time.

    What is most valuable?

    OneLogin offers several best features that include helping me audit who accessed the system, when, and what they did. It helps me detect anomalous behavior, and it also has a single sign-on that allows me to control these features.

    Additionally, OneLogin has Vigilance AI and threat detection, which provides real-time threat detection that protects against credential-based attacks.

    OneLogin has positively impacted my organization because it gives me audit logs and compliance, both of which are very important for many of my clients, especially for this oncology hospital.

    What needs improvement?

    I think OneLogin is good, but it would be better if it could provide a mobile app that includes specific features, for example, to check logs or compliance.

    For how long have I used the solution?

    I have been using OneLogin for around two years.

    What do I think about the stability of the solution?

    OneLogin is stable.

    What do I think about the scalability of the solution?

    OneLogin's scalability is very easy. I only need to follow a few wizards, and then I can scale up or down at any time I want.

    How was the initial setup?

    I advise others looking into using OneLogin that it is very easy to use. I can deploy it in minutes, and playing with the functionalities can yield good results.

    What was our ROI?

    I believe there is time saved because I can generate reports in seconds or minutes, allowing me to detect all users and their devices. I don't have exact return on investment numbers since I don't manage that account directly, but I think my organization needs fewer employees and saves time.

    What's my experience with pricing, setup cost, and licensing?

    From what I've heard, pricing is interesting as it's cheaper than other solutions. The setup cost and licensing are also inexpensive because I don't have to spend a lot to access all these functionalities, which would be more expensive with other providers.

    Which other solutions did I evaluate?

    I haven't evaluated other options before choosing OneLogin because it was already in use by my client, who explained that they utilized this solution, and I needed to adapt my development around it.

    What other advice do I have?

    I think the user identity synchronization across directories functionality is very reliable and well-integrated. If I am running modern and cloud-first applications, it's very good, but if I am in a complex hybrid environment, I need to invest a bit more time to configure it.

    The integration of phishing-resistant device trust has significantly reduced phishing attacks because I now have all devices registered from my users, requiring users to register new devices and unregister previous ones. I can't control everything, such as users clicking on suspicious emails, but this solution helps mitigate the problem.

    I think the solution provides a very user-friendly experience for signing in and authenticating to needed applications. Nowadays, many users are accustomed to logging in with social networks, so they feel familiar with the process through this application.

    I have used SmartFactor Authentication to adjust authentication flows in real time based on the risk score associated with the login attempt, and I find it very helpful. I first identify all the users entering the system, then I check all the devices, and then I start creating an entry system without rules, progressively adding more rules as I learn the user behavior.

    I have not used the adaptive login flows with Vigilance AI, but I have seen a demo. The challenge I face is that I don't have access to a client that has implemented this. However, I heard it's spectacular because it shows real-time detection of spikes, regular behavior, and suspicious behavior, offering insights on how to control or mitigate risk.

    HR-driven identity management plays a special role in streamlining employee identity handling in my organization because it helps identify all users and devices. Nowadays, users can have multiple devices such as smartwatches, iPods, iPads, and more.

    My overall review rating for OneLogin is ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: May 5, 2026
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    Suraj Varma - PeerSpot reviewer
    Senior Network Security Engineer at DigitalTrack Solutions Pvt Ltd
    Real User
    Top 5Leaderboard
    Mar 30, 2026
    Centralized access has strengthened security and simplifies single sign-on with trusted devices
    Pros and Cons
    • "OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience."

      What is our primary use case?

      OneLogin serves as our centralized identity and access management solution, enabling features such as single sign-on for multiple cloud and on-premises applications, multi-factor authentication, user provisioning, and integration with Active Directory so that our users are unified in an IAM solution with role-based access control.

      OneLogin enables our users and organization to enforce single sign-on so that no security breaches occur for our on-cloud or on-premises applications. It also enables our IT team to enforce MFA for enhanced security in our environment.

      OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience. It also enforces secured MFA and provides centralized control to manage users and their access on the platform.

      What is most valuable?

      The feature I use most frequently is the unified, centralized control of users and their access across my different platform applications, which is invaluable in our environment. I also find the reporting functionality to be excellent.

      OneLogin has positively impacted our organization by improving our security compliance and providing security measures that ensure no data breaches occur in our organization.

      After deploying this solution, I measure improvements in security compliance by adhering to security guidelines and achieving simplified, user-friendly MFA and single sign-on features.

      OneLogin SmartFactor Authentication does an excellent job of balancing security with user experience by operating based on risk scoring, user location, device, and login behavior. All these metrics are collectively necessary for authentication.

      I have a positive impression of the user identity synchronization across directories functionality in OneLogin, as we have not encountered any issues with syncing. We have used LDAP for the integration with this solution, which supports excellent integration.

      The integration of phishing-resistant device trust in OneLogin has improved the security of our authentication process and ensures that only trusted or known devices can access applications, which reduces credential theft and phishing attacks.

      What needs improvement?

      While using this solution, I do not see any lack of features; it functions well for us. The initial setup could be simplified so that any engineer can implement it within the timeline.

      For how long have I used the solution?

      I have been using OneLogin for more than two years.

      What do I think about the stability of the solution?

      OneLogin is stable and functions well for us.

      What do I think about the scalability of the solution?

      OneLogin's scalability is good, and I have not encountered any scalability concerns.

      How are customer service and support?

      The customer support team is skilled in both technical expertise and reporting.

      How was the initial setup?

      The initial setup could be simplified so that any engineer can implement it within the timeline.

      What was our ROI?

      There is a good return on investment with OneLogin, as we have seen benefits such as a reduction in support tickets and password-related issues that consume significant time. The single sign-on implementation has led to a noticeable drop in these tickets, which is greatly beneficial.

      What other advice do I have?

      We purchased OneLogin through the AWS Marketplace.

      I would advise those considering OneLogin to start with a clear understanding of their applications and user access requirements. Identifying all these requirements can help them consider this solution as a game-changer, providing strong security with compliance, which can all be achieved with OneLogin. I rate this product a 9 out of 10.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Mar 30, 2026
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      HatemAly - PeerSpot reviewer
      Presales Manager at 1D Consulting
      Real User
      Top 5
      Dec 15, 2025
      Adaptive authentication has improved onboarding experiences but still needs broader deployment options
      Pros and Cons
      • "SmartFactor Authentication stands out for me because it supports no compromise."
      • "However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern."

      What is our primary use case?

      I primarily used OneLogin for proof of concept to showcase potential customers its use cases. I tried almost all of the use cases that OneLogin supports, from integrating with directories and target systems to using SAML and providing entitlements. I demonstrated the onboarding cycle as a specific use case to a customer with OneLogin.

      What is most valuable?

      I use OneLogin's SmartFactor Authentication to adjust authentication flows in real time, and I assess SmartFactor Authentication as very good. It is one of the best tools they created.

      SmartFactor Authentication stands out for me because it supports no compromise. Usually, there is either a compromise of user experience for risk or a compromise of risk for user experience. With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher. So it is very good.

      My impression of the user identity synchronization across directories functionality in OneLogin is that it is very nice. It is very easy to implement and very easy to use. There is nothing bad about it. The synchronization runs smoothly.

      My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very nice.

      What needs improvement?

      The user experience is very nice, which is why I give OneLogin a rating of seven. It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast. However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern.

      There are no other improvements I think are needed for OneLogin.

      For how long have I used the solution?

      I used OneLogin for around three years, but it was not continuous usage. I conducted several POCs with it.

      What do I think about the stability of the solution?

      My experience with OneLogin's stability has been positive.

      What do I think about the scalability of the solution?

      OneLogin's scalability is great in my experience.

      How are customer service and support?

      I do not have any comments about the customer support.

      How would you rate customer service and support?

      Which solution did I use previously and why did I switch?

      I did not switch to OneLogin from a different solution because I used OneLogin initially.

      What was our ROI?

      Unfortunately, I do not have any numbers right now regarding whether I have seen a return on investment with OneLogin or any relevant metrics such as time saved, cost reduction, or fewer support tickets.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup cost, and licensing for OneLogin was very nice.

      Which other solutions did I evaluate?

      Before choosing OneLogin, I evaluated other options such as PingFederate. It is very resourceful and very good, but the problem is that it is very complex. For very big enterprises, it is one of the best solutions. It has huge diversity in hosting and deployment options. You can deploy it on-premises, in the cloud, or through other methods. It can provide much stronger customization. However, it is much more difficult to onboard in the enterprise. For smaller enterprises that have standard requirements, OneLogin is much better. It is much more efficient and easier to use.

      What other advice do I have?

      I have used the adaptive login flows with Vigilance AI, and while I do not remember all of the details, I believe it was a very useful experience. I give OneLogin an overall rating of seven.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller, Partner
      PeerSpot user
      reviewer2878287 - PeerSpot reviewer
      Senior Engineer at a insurance company with 1,001-5,000 employees
      Real User
      Top 5
      Aug 16, 2026
      Modern identity access has streamlined onboarding and strengthened secure workforce authentication
      Pros and Cons
      • "OneLogin by One Identity has positively impacted my organization by cutting implementation time by fifty to eighty percent and decreasing the workforce required to implement it by fifty percent."
      • "OneLogin by One Identity can be improved by addressing the responsiveness time for requests, which is a bit slow, as well as the limited API limitation."

      What is our primary use case?

      My main use case for OneLogin by One Identity involves single sign-on and multi-factor authentication.

      A specific example of how I use single sign-on and multi-factor authentication with OneLogin by One Identity includes during user onboarding, user offboarding, role-based access control, and identity lifecycle management.

      What is most valuable?

      The best features OneLogin by One Identity offers include advanced directory integration, single sign-on integration, integration with LDAP and Active Directory, as well as Workday.

      Out of those features, the LDAP integration and Active Directory stand out the most for me because they really made a difference.

      OneLogin by One Identity has positively impacted my organization by cutting implementation time by fifty to eighty percent and decreasing the workforce required to implement it by fifty percent.

      What needs improvement?

      OneLogin by One Identity can be improved by addressing the responsiveness time for requests, which is a bit slow, as well as the limited API limitation.

      For how long have I used the solution?

      I have been working in my current field for over five years.

      What do I think about the stability of the solution?

      OneLogin by One Identity is stable, and I find it to be a pretty stable solution.

      What do I think about the scalability of the solution?

      OneLogin by One Identity has very good scalability and is a very scalable solution.

      How are customer service and support?

      The customer support is very quick and overall pretty good.

      I would rate the customer support on a scale of one to ten as a nine.

      Which solution did I use previously and why did I switch?

      I have not previously used a different solution.

      Before choosing OneLogin by One Identity, I evaluated other options such as Okta.

      What was our ROI?

      I have seen a return on investment, with a fifty percent cost save and fifty to eighty percent fewer people required in terms of implementation.

      What's my experience with pricing, setup cost, and licensing?

      I find that in terms of pricing, setup cost, and licensing, it is very suitable for medium to large organizations, making it very cost-effective.

      What other advice do I have?

      Regarding OneLogin by One Identity's AI capabilities, I think its governance and security make it a pretty secure solution with a lot of integration, so it is a very good solution overall.

      Regarding OneLogin by One Identity's AI capabilities, I find it to be pretty accurate in terms of the features available.

      I do not use the solution's Smart Factor Authentication to adjust authentication flows in real-time depending on the risk score associated with the login attempt.

      My impression of the user identity synchronization across directories functionality is that it is secure, has secure access to resources such as data and applications, as well as fast access with easy authentication.

      The integration of phishing-resistant device trust has positively impacted my authentication processes by reducing risk and helping users effectively in terms of awareness about who has access to the system and how it is maintained.

      I have not used the adaptive login flows with Vigilance AI.

      My advice to others looking into using OneLogin by One Identity is to consider this solution because it is quite scalable and has a lot of integration, as well as good monitoring capabilities and session recording, making it well-designed and a good product overall.

      I would rate this review an eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      Last updated: Aug 16, 2026
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      Shrikant Patil - PeerSpot reviewer
      Cyber Security Analyst at a tech vendor with 51-200 employees
      Real User
      Top 5
      May 10, 2026
      Centralized access has simplified secure logins and has strengthened adaptive authentication
      Pros and Cons
      • "OneLogin has been a reliable and user-friendly IAM platform that can simplify access with SSO and strengthen MFA adoption without creating too much complexity for users or administrators."
      • "OneLogin can be improved by enhancing the reporting and the dashboard customization for more flexibility, and troubleshooting federation or integration issues can sometimes take more effort than expected."

      What is our primary use case?

      My main use case for OneLogin is for single sign-on, MFA enforcement, and centralized user access management for most SaaS applications.

      I use OneLogin to give employees one secure login for applications like Microsoft 365, VPN access, and internal SaaS tools, while enforcing MFA policies based on user roles and access location.

      OneLogin made a significant difference for my organization during remote work expansion because it centralized employee authentication and MFA policies across cloud apps without adding too much complexity for users.

      What is most valuable?

      The best features OneLogin offers include the single sign-on experience, adaptive MFA, centralized access management, and the large number of pre-built integrations with SaaS applications. SmartFactor, the adaptive authentication feature, is especially useful because it adjusts security requirements based on login risk and user behavior.

      SmartFactor has worked well because it adds extra verification only when a login behavior appears risky, so users are not constantly dealing with MFA prompts during normal day-to-day access.

      OneLogin has positively impacted my organization by improving user access management, simplifying the login experience for employees, and strengthening MFA enforcement across cloud applications without adding too much administrative overhead.

      What needs improvement?

      The integration library is definitely one of the strongest parts of OneLogin platform, but more granular reporting and customization options would make administration even better.

      OneLogin can be improved by enhancing the reporting and the dashboard customization for more flexibility, and troubleshooting federation or integration issues can sometimes take more effort than expected.

      The UI is generally easy to use, but some advanced sections feel a bit outdated, and more detailed troubleshooting documentation would help during complex integration.

      Better granular policy control and more advanced analytics for authentication activity would be useful, especially for larger enterprise environments.

      For how long have I used the solution?

      I have been using OneLogin for over one year.

      What do I think about the stability of the solution?

      OneLogin is stable.

      What do I think about the scalability of the solution?

      OneLogin scales effectively for enterprise environments, especially for organizations managing large numbers of users and cloud applications, and the centralized SaaS integration model makes expansion fairly straightforward.

      How are customer service and support?

      Customer support for OneLogin is very good and solid.

      Which solution did I use previously and why did I switch?

      Before OneLogin, I primarily used native application logins and some Microsoft AD Federation Services, but I switched to OneLogin to obtain simpler cloud-based SSO, stronger MFA capabilities, and easier SaaS integration management.

      How was the initial setup?

      My experience with pricing, setup cost, and licensing shows that the pricing is competitive compared to other enterprise IAM platforms, and the setup was relatively straightforward for standard SSO deployments, although more advanced integrations and policies required additional planning and configuration effort.

      What was our ROI?

      I have seen a good return on investment, mainly through reduced password-related support tickets, faster onboarding, and less time spent managing user access across multiple SaaS applications. The centralized SSO and MFA management also reduced a lot of repetitive admin work for the IT team.

      Which other solutions did I evaluate?

      I evaluated other options including Okta, Microsoft Entra ID, and Ping Identity before choosing OneLogin.

      What other advice do I have?

      My advice for others looking into using OneLogin is to plan your application integrations and MFA policies carefully from the beginning because OneLogin works best when access management and authentication workflows are standardized early on.

      OneLogin has been a reliable and user-friendly IAM platform that can simplify access with SSO and strengthen MFA adoption without creating too much complexity for users or administrators. I would rate my overall experience with OneLogin as an eight out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: May 10, 2026
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      Bhavesh Jha - PeerSpot reviewer
      Technical Support Executive at Digitaltrack
      Real User
      Top 5
      Apr 16, 2026
      Unified login has simplified daily access and reduced support tickets through risk-based policies
      Pros and Cons
      • "I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method."
      • "However, the initial custom integration could be simplified, as it is somewhat complex."

      What is our primary use case?

      In day-to-day operations, the main use case for OneLogin is to implement single sign-on and unified central authentication for my application. It connects directly to services like Active Directory and SaaS platforms, which helps manage user access from a single point.

      OneLogin allows users to authenticate once and access multiple systems using federation protocols such as SAML, which reduces credential management. Additionally, it employs policy-based authentication where authentication rules are defined based on conditions such as user role, device, and location to control how users log in, thereby improving security.

      What is most valuable?

      The best features OneLogin offers include SmartFactor Authentication, which is very useful because it adjusts security based on login risk and avoids forcing multifactor authentication for every login. This improves both usability and security.

      The authentication feature of OneLogin stands out compared to other solutions I have used because it is very user-friendly, balancing strong security with a smooth user experience.

      OneLogin has positively impacted my organization in multiple ways. It has simplified authentication and reduced password-related issues. Users can access multiple applications easily through single sign-on, and security has improved with multifactor authentication and defined policies.

      I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method. The organization is also noticing a significant improvement in security with less effort, making this a very good example of time-saving for us.

      What needs improvement?

      OneLogin is working well for us currently. However, the initial custom integration could be simplified, as it is somewhat complex.

      For how long have I used the solution?

      I have been using OneLogin for more than four years.

      What do I think about the stability of the solution?

      OneLogin is stable.

      What do I think about the scalability of the solution?

      Scalability-wise, OneLogin is outstanding and really balances the requirements of the organization based on real-time needs.

      How are customer service and support?

      Customer support for OneLogin is very interactive, and they are good at their technical aspects, being able to resolve issues and guide us in technical matters.

      What was our ROI?

      I have seen a very good return on investment, such as money saved and time saved as a result of using OneLogin.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup costs, and licensing for OneLogin has been great with the vendor sales team.

      What other advice do I have?

      My advice for others looking into using OneLogin is to consider the login process, plan your identity strategy, and ensure proper integration before deployment. I would rate this review an 8 out of 10.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      Last updated: Apr 16, 2026
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      Uththara Kothalawala - PeerSpot reviewer
      Systems & Security Engineer at Connex Information Technologies
      Real User
      Top 5
      Sep 15, 2026
      Secure access has simplified daily logins and has improved password management for our clients
      Pros and Cons
      • "OneLogin by One Identity has positively impacted my organization and our customers by making their environment secure, as users do not need to save their passwords in insecure ways, thereby making their environment more secure."
      • "In our country, many small and medium businesses find it not very affordable, so a subscription plan for those companies would make it better."

      What is our primary use case?

      OneLogin by One Identity is implemented as a distributor solution, providing implementation and support as we are a partner of One Identity. We provide a solution for Identity and Access Management requirements for our customers using One Identity. One customer stands out where we have implemented OneLogin by One Identity with a bundle solution that includes UEM, requiring both a device management solution and an Identity and Access Management solution. We provided OneLogin by One Identity to fulfill their Identity and Access Management requirement.

      What is most valuable?

      The best features OneLogin by One Identity offers include providing single sign-on options, which are very helpful for customers using those pages. For user experience, we have received mixed feedback, as some users find it very user-friendly, while non-technical users find it somewhat difficult. However, most users say it is user-friendly. OneLogin by One Identity has positively impacted my organization and our customers by making their environment secure, as users do not need to save their passwords in insecure ways, thereby making their environment more secure. For my customers, it has become very useful, and their daily life gets easier because they do not need to type the password repeatedly, which is very effective for them.

      What needs improvement?

      OneLogin by One Identity is a good solution with minimal improvements needed. In our country, many small and medium businesses find it not very affordable, so a subscription plan for those companies would make it better.

      For how long have I used the solution?

      I have been using OneLogin by One Identity for approximately two years.

      What do I think about the stability of the solution?

      In my experience, OneLogin by One Identity is a very stable solution.

      What do I think about the scalability of the solution?

      OneLogin by One Identity has really good scalability.

      How are customer service and support?

      Customer support is generally really good, although I have experienced some delays at times, but overall it is good.

      Which solution did I use previously and why did I switch?

      I have only used One Identity and did not previously use a different solution.

      What was our ROI?

      OneLogin by One Identity is a very time-saving solution based on my experience.

      Which other solutions did I evaluate?

      I did not evaluate other options before choosing OneLogin by One Identity, as it is the only One Identity solution we considered.

      What other advice do I have?

      Regarding OneLogin by One Identity's AI capabilities, its governance and security is good, and I do not see any need for improvement in that area. I think its accuracy and reliability of output are around 75% to 80%.

      I did not deploy the Smart Factor Authentication feature for any of our customers, so I do not know how it would affect our environment. Regarding user identity synchronization across directories functionality in OneLogin by One Identity, I find it to be a good feature with no issues in my experience. The integration of phishing-resistant device trust has a good impact on my authentication processes. My impression of OneLogin by One Identity's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is very good, and customers are using it without any issues. I did not use the adaptive login flows with Vigilance AI. HR-driven identity management plays a significant role in streamlining employee identity handling in our customer's environments, improving their business flow.

      My advice for others looking into using OneLogin by One Identity is to do a POC before purchasing to match their requirements with the solution, as it is overall a good solution. I rate this product a 10 overall.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
      Last updated: Sep 15, 2026
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      PeerSpot user
      CEO at Askmeidentity
      Real User
      Top 20
      Jun 1, 2026
      Identity workflows have transformed onboarding speed and now support secure passwordless access
      Pros and Cons
      • "Now that OneLogin is in place with Saviyant, we are able to onboard users very quickly by connecting with the HRMS, reducing the process to a few minutes compared to the lot of manual work we used to do earlier creating accounts in AD and synchronizing them."
      • "During implementation, there were not many features that I remember not using in practice."

      What is our primary use case?

      My main use case for OneLogin is to enforce workforce identity, and we implemented this in Malaysia's biggest retail client, so all of their employees' applications can be securely accessed through single sign-on using OneLogin.

      We also created an employee onboarding workflow using OneLogin, so when a user's account gets created in OneLogin, their account is SCIM provisioned into different applications. The account is synchronized using Saviyant into OneLogin as well, so this is my day-to-day activity with OneLogin.

      OneLogin was used across the entire organization, and there were both power users and regular users. The power users managed the platform and used the APIs to create custom requirements, while the regular users used it for their SSO, MFA, and other identity management.

      What is most valuable?

      In my experience, one of the best features of OneLogin is its passwordless login, which I saw as ahead of its time, as it allowed creating logins with MFA without passwords, which is now a significant trend in the market.

      The most important feature of OneLogin that we ended up using is definitely SSO and its APIs to manage users and groups programmatically using custom scripts and Saviyant workflows.

      OneLogin has impacted the organization I implemented it for by allowing swift onboardings, as onboarding definitely helped in bringing new employees on board very quickly. It has many built-in application connectors to onboard new apps quickly, and it helped in connecting with our organization, which is very large, as we migrated many applications and onboarded new applications because of the ease that OneLogin provides.

      What needs improvement?

      During implementation, there were not many features that I remember not using in practice. Mostly, there were certain APIs that we were experimenting with earlier but did not use, so we created custom scripts for them, especially around auto-implementing MFA for new joiners, although we later shifted that process.

      For how long have I used the solution?

      I have been working with OneLogin for almost five years now.

      Which solution did I use previously and why did I switch?

      Before we landed on OneLogin for this environment, the client was part of a larger group that was already using OneLogin, and we segregated the tenant from the group tenant to an individual tenant for this company, which is now a Malaysian-owned company in the retail sector.

      How was the initial setup?

      When I first implemented OneLogin for that client, it took close to six months for everything to get up and running. The initial tenant onboarding was quick, but since it was mostly a migration, the company was separating from a larger group, which involved a multi-month migration and over 160 applications.

      What about the implementation team?

      The scope of that work is definitely part of a larger team managing identity and access for the client, as we were a team of 10 members managing different tools, with OneLogin being one of them.

      We also had Saviyant for user provisioning and UAR and certification campaigns, alongside several of our own Node.js written programs to do the identity provisioning, so we were at least a team of 10 members at that time.

      Which other solutions did I evaluate?

      We evaluated other IAM tools including PingOne, but we decided to stick with OneLogin as it was a known experience for the end users as well as for the application administrators, and since we were already using a larger part of the group, we tried to keep the same experience and went with OneLogin.

      What other advice do I have?

      When I am working in OneLogin on a normal day or week, the first thing I typically do in the platform is handling SSO configurations, so I add applications and interact with application stakeholders, learn about the applications, and then finally decide who gets to access them and how the access would be granted.

      My team did need formal training when working with OneLogin, and while it was mostly intuitive, we still had training through OneLogin given as part of the compliance.

      Now that OneLogin is in place with Saviyant, we are able to onboard users very quickly by connecting with the HRMS, reducing the process to a few minutes compared to the lot of manual work we used to do earlier creating accounts in AD and synchronizing them. I would rate this solution highly for its effectiveness and integration capabilities.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jun 1, 2026
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      Buyer's Guide
      Download our free OneLogin by One Identity Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2026
      Buyer's Guide
      Download our free OneLogin by One Identity Report and get advice and tips from experienced pros sharing their opinions.