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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

The integration with other Sophos products provides comprehensive protection against threats.
Sophos Endpoint excels in endpoint detection and response, synchronized security, and ransomware protection.
Users appreciate its efficiency in resource usage and scalability across different environments.
Central management and ease of deployment are standout features for Sophos Endpoint.
Highly effective in preventing malware distribution and providing multiple layers of security.

CONS

Support response time of Sophos Endpoint needs significant improvement, with many users expressing frustration over delays and lengthy processes.
Resource usage is a major concern, as Sophos Endpoint tends to consume a large amount of CPU and RAM, impacting overall system performance.
Lack of integration with third-party tools and platforms is a drawback, limiting the flexibility and efficiency of the security system.
The software struggles with compatibility, particularly with older operating systems and non-Windows platforms like macOS and Linux.
Pricing is seen as expensive, particularly in comparison to the resources and support offered, leading to dissatisfaction among users in cost-sensitive markets.
 

Sophos Endpoint Pros review quotes

Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Feb 5, 2026
I would recommend Sophos Endpoint because it is very good, protects the organization from malware and prevents big data loss, and has multiple features including peripheral control, application control, data loss prevention, web control, and update management.
Anuradha Buluwala - PeerSpot reviewer
Head of Technical at Connex Information Technologies Pvt Ltd
Oct 6, 2026
Sophos Endpoint positively impacts my organization by preventing cyber attacks, saving the company money, employees' time, and data, and helping protect the endpoints from unidentified zero-day attacks, cyber threats, and malware.
Jerome_Waaldijk - PeerSpot reviewer
Senior Account Manager at NetStream B.V.
May 4, 2026
Endpoint protection is stable, easy to use, and scalable from deployment, management, and reporting perspectives.
Learn what your peers think about Sophos Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
917,433 professionals have used our research since 2012.
Lahiru Somasiri - PeerSpot reviewer
Engineer - Systems & Security at a outsourcing company with 201-500 employees
Oct 6, 2026
Sophos Endpoint security provides multiple layers of security, including web protection, application control, and also data loss prevention.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
May 27, 2025
I never face any issues with stability with the Sophos EPP Suite.
AB
Assistant Manager, Information Technology at Swades Foundation
Sep 9, 2025
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
JS
IT Consultant at Inception
Jan 9, 2025
With the reseller management, I can manage multiple clients without having to log in to each client.
IN
Proprietor at ci
Sep 9, 2025
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
Gerard Wolters - PeerSpot reviewer
ICT manager at Oosterhof Holman
Jan 5, 2024
The product interacts well with other Sophos products we have.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Dec 1, 2023
The performance and scalability are impressive. We can install it on various computers.
 

Sophos Endpoint Cons review quotes

Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Feb 5, 2026
I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints.
Anuradha Buluwala - PeerSpot reviewer
Head of Technical at Connex Information Technologies Pvt Ltd
Oct 6, 2026
Nowadays, many companies are looking at governance and security, and I think Sophos's AI capabilities are not up to the level of other dedicated tools when comparing governance and security.
Jerome_Waaldijk - PeerSpot reviewer
Senior Account Manager at NetStream B.V.
May 4, 2026
The weakest point from Sophos is that in many cases, it is not very well known.
Learn what your peers think about Sophos Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
917,433 professionals have used our research since 2012.
Lahiru Somasiri - PeerSpot reviewer
Engineer - Systems & Security at a outsourcing company with 201-500 employees
Oct 6, 2026
Sophos Endpoint can improve their agent utilization because after we install Sophos Endpoint agents, the endpoints utilize their CPU and RAM, so if they improve this utilization, it can be better.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
May 27, 2025
The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits.
AB
Assistant Manager, Information Technology at Swades Foundation
Sep 9, 2025
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
JS
IT Consultant at Inception
Jan 9, 2025
The automation side of the setup is a pain. I have to run the installers manually.
IN
Proprietor at ci
Sep 9, 2025
We require a fast response from Sophos, but currently, in the last three to four months, it has become lengthy; the support has become lengthy.
Gerard Wolters - PeerSpot reviewer
ICT manager at Oosterhof Holman
Jan 5, 2024
The logging issues must be fixed.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Dec 1, 2023
There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017.