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BackupAssist vs OpenText Data Protector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
OpenText Data Protector
Ranking in Backup and Recovery
49th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
BackupAssist0.8%
Other98.2%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"Now that we are using the solution, we get notified online when our backups are done."
"I would definitely recommend this solution to others."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"The initial setup wasn’t that complex, because Data Protector recognized all the tapes automatically, and we could adapt some settings."
"The most valuable feature is the capability to back up our SQL server."
"The most valuable feature for me is the number of agents available to back up our data."
"The valuable features are the ability to backup data, write to D2Ds, and utilize D2D compression technology, so we can store a heck of a lot more data on less storage, saving us time and money."
"It's a good product that's pretty easy to use."
"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."
"HP Data Protector integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues."
"Overall, this is a good product and it hasn't given us any problems."
 

Cons

"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"The technical support is poor and should be improved."
"There have been some issues."
"We think troubleshooting is one of the most difficult parts in this product. It is hard to find any signs for job errors and why a job did not run successfully."
"They could really improve on the integrity. A lot of times I get the log error or no log message."
"While technically it's a good product, the technical support is an area that could use a lot of improvement."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"The UX dates back to a very historic past."
"The initial setup was complex in terms of IT, the business, and our technical support."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"Our licensing is on a capacity basis."
"The product is cheaper than Commvault."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
18%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
19%
Outsourcing Company
13%
Construction Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

No data available
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about BackupAssist vs. OpenText Data Protector and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.