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Box - Intelligent Content Management vs Mozy Pro [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
46
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (10th), Digital Asset Management (2nd), Document Management Software (2nd), Content Collaboration Platforms (8th)
Mozy Pro [EOL]
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
it_user320190 - PeerSpot reviewer
IT Specialist at Starwood Hotels & Resorts Worldwide, Inc.
Data restoration is the most valuable feature.
If I access my documents from the mobile app, I am also able to share these documents with accounts in other apps such as email, WhatsApp, Dropbox, google drive, etc. What I'd like is to be able to share a document or folder with other Mozy accounts (users), with limits of either under the same admin domains or even with other domains.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I have found to be most helpful over other cloud storage platforms are: Collaboration - just not that it exists, but it is easy and user friendly, allowing data that is necessary to be worked on to be brought to the surface; Security - focus on compliance, encryption, enterprise grade management; 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software."
"For basic file storage and a little collaboration, the product is fine."
"Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"Box is very simple and effective, so I prefer Box."
"Box is very realistic when it comes to sharing capabilities."
"It is really easy to load files to and from this solution."
"The editable features and upgrading capabilities are great."
"I've had good experience with the Mac backup client running silently and keeping files backed up."
"The ability to kick start the service live on the users machine; I also like the graphical representations of data space."
"I was using Symantec Backup Exec, and we switched because Mozy is easier to use, and the cost is less."
"The data restoration feature is the most valuable because the end user requires minimum support to recover lost data."
 

Cons

"If you want to delete something in Box, you have to do it manually, one by one."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Working on documents in real-time is sometimes faulty and could be improved."
"One thing that Box would benefit from is a records management component."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"Box - Intelligent Content Management can be improved by using a bit more AI, making it easier and more user-friendly to drop things in, with the ability for folks to zip things or drop one asset at a time so that it groups them all together, giving them an option to group everything together."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The integration with other products should be improved."
"The selection of directories and files to back up can't be managed centrally, it has to be set on each user's computer."
"The sales support is too poor and there is no point of contact, local representatives are not in positions to assist or even provide a proposal."
"Automated client deployment was not straightforward and never worked for me."
"The support staff were directed to give support on specifics and to stick to the support plan; anything out of the ordinary would be a challenge."
 

Pricing and Cost Advice

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"I believe Box is cheaper than SharePoint."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Better sign a full year's contract to get a discount."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Box's pricing is excellent."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise10
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
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Also Known As

No data available
EMC Mozy Pro
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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