Cisco ScanSafe Web Security SaaS [EOL] vs TitanHQ WebTitan comparison

Why PeerSpot?

Cisco and TitanHQ are both solutions in the Secure Web Gateways (SWG) category. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 94% of TitanHQ users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Cisco ScanSafe Web Security SaaS [EOL] and TitanHQ WebTitan based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG).

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: October 2026).

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Download the complete report

Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Read full review

Enrique-Diaz Jolly

Principal Consulting Engineer, Founder, Own at Jolly Security Inc

Super stable with huge capacity but is retired so is no longer supported

The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.

Read full review

Pusa Alexandru-Catalin

Managing Partner at Cabinet Avocat Pusa Alexandru Catalin

Provides basic email protection features but needs improvement in learning capabilities

TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"The single-pane-of-glass console is one of the useful features of iboss because it provides a centralized view of security activities, web traffic, user access, and potential threats."

"iboss is definitely very good in terms of service."

"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

More iboss pros

"The web security is great."

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."

"The solution is super stable because it is made up of a bunch of mega proxies."

"The cyber security features they offer are most trusted."

"It is valuable to be able to block whole categories or groups at one time."

"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."

"WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains."

"If you need to monitor your internet and you've been dragging your feet out of fear of the complexity of doing it, don't worry about it, because WebTitan is very simple and straightforward, integrates right into your existing equipment without needing to buy anything, and takes only 25 to 30 minutes to set up."

"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."

"As far as seeing the value, it was probably instantaneous; once we went live with it, I could review stats on the customer portal side of things and just dig into the details, which was easy to understand, and it was pretty instantaneous to say, "Hey, we made the right decision.""

"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."

"Using this solution has helped to boost productivity in the company."

More TitanHQ WebTitan pros

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The endpoint-type solution is an area that needs some improvement."

More iboss cons

"Setup is not that difficult, but it really requires proper technical training."

"The solution is not supported because it is legacy and almost out of market."

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."

"The licensing could be better. They are an expensive product."

"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."

"They probably could improve on the initial deployment and the issues that we ran into with the WebTitan Cloud OTG client installation on our mobile devices or laptops."

"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."

"The documentation could always be better. That's true for any organization."

"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."

"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."

"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."

"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."

More TitanHQ WebTitan cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

Information not available

"It's very aggressively priced, which is something that we definitely like."

"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."

"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."

"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."

"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."

"The cost could be lower, though it is not currently prohibitive for larger companies."

"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."

"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."

More TitanHQ WebTitan pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.

See recommendations

921,523 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

No data available

Construction Company

14%

Outsourcing Company

13%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	16

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

See all answers

What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

See all answers

What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

See all answers

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for TitanHQ WebTitan?

The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.

See all answers

What needs improvement with TitanHQ WebTitan?

The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used &#3...

See all answers

What is your primary use case for TitanHQ WebTitan?

I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 5% of the time

More iboss Competitors

Forcepoint Secure Web Gateway vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 22% of the time

Cisco Umbrella vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 16% of the time

Zscaler Internet Access vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 13% of the time

Symantec Secure Web Gateway vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 7% of the time

More Cisco ScanSafe Web Security SaaS [EOL] Competitors

Barracuda Web Security and Filtering vs TitanHQ WebTitan

Compared 17% of the time

Cisco Web Security Appliance vs TitanHQ WebTitan

Compared 10% of the time

Zscaler Internet Access vs TitanHQ WebTitan

Compared 9% of the time

DNSFilter vs TitanHQ WebTitan

Compared 8% of the time

SonicWall CFS vs TitanHQ WebTitan

Compared 2% of the time

More TitanHQ WebTitan Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Cisco ScanSafe Web Security SaaS [EOL] report

Download Cisco ScanSafe Web Security SaaS [EOL] product report

Buyer's Guide

TitanHQ WebTitan

October 2026

Download TitanHQ WebTitan product report

Also Known As

iBoss Cloud Platform

ScanSafe Web Security SaaS

WebTitan, WebTitan Web Filter

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Cisco

TitanHQ WebTitan combines web filtering, content control, and security enhancement with flexible deployment options to protect online environments efficiently.

TitanHQ WebTitan offers powerful web filtering capabilities tailored for organizations, supporting HTTPS traffic and integrating seamlessly with Active Directory. Remote management and no software installation streamline operations, while reporting tools enhance monitoring. The OTG client provides extra protection for remote users, and customizable content restrictions bolster security.

What features make TitanHQ WebTitan effective?

Easy Setup: Quick and straightforward deployment without extensive installation requirements.
Comprehensive Web Filtering: Categorization, scoring, keyword filtering, and HTTPS support ensure robust protection.
Active Directory Integration: Facilitates seamless user management across networks.
Remote Management: Allows administrators to manage settings from any location without being on-premises.
User-Friendly Interface: Simplifies navigation and management tasks for administrators.
OTG Client: Extends filtering capabilities and protection to offsite users.

What ROI should users evaluate?

Time Savings: Reduced setup and management efforts due to cloud-based and remote capabilities.
Increased Security: Enhanced content restrictions and category filtering safeguard against threats.
Scalability: Flexible deployment options for SaaS, on-premises, and mobile integrations support diverse infrastructure needs.
Compliance: Assists in meeting internet usage regulations and policies efficiently.

In diverse industries like finance, healthcare, and education, TitanHQ WebTitan is integral in securing internet usage. Its deployment as SaaS or on-premises optimizes web filtering and access control, allowing organizations to maintain compliance and protect sensitive data, ensuring safe browsing for employees and students alike.

TitanHQ

Sample Customers

Trusted by global enterprises and government agencies.

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Download Free Report

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: October 2026.

DOWNLOAD NOW

921,523 professionals have used our research since 2012.

See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.