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Cisco Secure Endpoint vs Dell Encryption Enterprise [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco Secure Endpoint
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (28th), Endpoint Detection and Response (EDR) (27th), Cisco Security Portfolio (8th)
Dell Encryption Enterprise ...
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
LM
General Manager of IT Infrastructure at Samsung
Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process
I see a lot of room for improvement in a couple of areas. One is that the decryption process is a bit complex and takes a lot of time, depending on how many files you have. If that can be improved, it would be great. Second, whenever there is an operating system-related problem, for example, if the OS gets corrupted and I need to reinstall the operating system, it's very difficult because first, I have to move the data onto another disk. From there, I have to decrypt and install the operating system and then copy it back, which consumes a lot of time. So if that can be improved, it would also be great. One additional feature I would be interested in is an easy way to unlock a file. Whenever a file gets locked or encrypted, the admin should have an easy unlock mechanism or some superior control to get the file unlocked on the fly, which would save a lot of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"WildFire AI is the best option for this product."
"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."
"It is an easy-to-use tool."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"If you are looking for a long term security solution, this particular solution is going to add value to your cybersecurity strategy."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"I did the initial setup myself and it was really easy and straightforward."
"With Cisco AMP, Threat Response, and Orbital, we are 100 percent certain that we got every trace of malicious software."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"Considering the features included in the solution and the support we get from the back-end team, I think the pricing is fair."
"The technical support provided by Dell EMC comes with proactive technical support."
"Dell EMC has remarkable support and whenever there is a ticket open it will be handled within four hours at the maximum."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
 

Cons

"The solution eats memory of the computer, unlike anything I've ever seen."
"We would also like to have advanced tech protection and email scanning."
"The solution lacks real-time, on-demand antivirus."
"There are some false positives."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The MAC agent is not as robust feature-wise as the PC version."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"We have had some problems with updates not playing nice with our environment."
"The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console."
"It is an expensive solution."
"The user interface is dull."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"It cannot currently block URLs over websites."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"The initial setup was complex and a pain because there were a lot of issues, and the solution took time to stabilize in our environment."
"It is not working properly for us because of which we had to decrypt all our encryptions."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Some customers have less security in the solution regarding their data. We need to use multiple security applications and a set of security protocols."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"I feel it is fairly priced."
"It has reasonable pricing for the use cases it provides to the company."
"I don't have any issues with the pricing. We are satisfied with the price."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I don't like that they have different types of licenses."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The cost depends on your chosen license type, like Pro or other licenses."
"The price is very good."
"The solution's price is about the same as that of Palo Alto solutions."
"The pricing and licensing fees are okay."
"We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
"Because we do see the value of what it's bringing, I think they have priced it well."
"Its price is fair for us."
"The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
"The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
13%
Outsourcing Company
9%
Financial Services Firm
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise15
Large Enterprise21
No data available
 

Questions from the Community

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What needs improvement with Cisco Secure Endpoint?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cisco AMP for Endpoints
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Overview

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Sample Customers

CBI Health Group, University Honda, VakifBank
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
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