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Dell Encryption Enterprise [EOL] vs Microsoft BitLocker comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Encryption Enterprise ...
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft BitLocker
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Endpoint Encryption (1st), Mobile Data Protection (1st)
 

Featured Reviews

LM
General Manager of IT Infrastructure at Samsung
Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process
I see a lot of room for improvement in a couple of areas. One is that the decryption process is a bit complex and takes a lot of time, depending on how many files you have. If that can be improved, it would be great. Second, whenever there is an operating system-related problem, for example, if the OS gets corrupted and I need to reinstall the operating system, it's very difficult because first, I have to move the data onto another disk. From there, I have to decrypt and install the operating system and then copy it back, which consumes a lot of time. So if that can be improved, it would also be great. One additional feature I would be interested in is an easy way to unlock a file. Whenever a file gets locked or encrypted, the admin should have an easy unlock mechanism or some superior control to get the file unlocked on the fly, which would save a lot of time.
Ibrahin Gamal - PeerSpot reviewer
Senior Technology Specialist at ITE Corp
Data protection improves while users adapt to user access complexities
Recovery options are useful with Microsoft BitLocker. When we get the recovery key from Microsoft, people who we show how BitLocker works did not know the facts about BitLocker. When we tell them about recovery keys, it is very difficult for them to get to the users who have issues in their PCs and do not have the knowledge. When IT asked about the scenario, it was difficult for them. They needed something where they could go to the administration portal to unlock the PC for the user, but we tell them that when a user asks for a recovery key, it consists of 32 numbers to unlock their PC. They observed cost savings after implementing Microsoft BitLocker because they requested BitLocker with System Center. They found that it did not have a high cost, as it is a built-in feature in Windows. When they asked about other solutions, it was very expensive for large numbers in other corporates or organizations. They were very satisfied with Microsoft BitLocker with System Center Configuration Manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"Considering the features included in the solution and the support we get from the back-end team, I think the pricing is fair."
"Dell EMC has remarkable support and whenever there is a ticket open it will be handled within four hours at the maximum."
"This is a good product and I would recommend it."
"The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
"This solution does everything that we need it to do, is very convenient, and fits into our strategy of having everything in a homogeneous Microsoft Cloud."
"Overall, BitLocker is a good product and I recommend implementing it."
"It's my understanding that the initial setup is straightforward."
"The solution has a feature that automatically asks the users to upgrade their password once we set up the process."
"One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected."
"It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments"
 

Cons

"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"It is not working properly for us because of which we had to decrypt all our encryptions."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Some customers have less security in the solution regarding their data. We need to use multiple security applications and a set of security protocols."
"The initial setup was complex and a pain because there were a lot of issues, and the solution took time to stabilize in our environment."
"More detailed documentation about usage would be beneficial, as installation instructions are provided but potential issues are not typically addressed."
"I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
"The visualization could be better."
"It's possible that the time it takes to pull items in to BitLocker could be reduced a bit."
"They should offer better login capabilities that are more secure."
"The biggest one for us is revoking access. So, even though someone downloads something to a device, we want the ability to cloak that device or data and bring it back or make that data unusable for that person. Currently, BitLocker doesn't give us that ability. It basically encrypts it. We're seeing if identity management or IAM allows us to do that. We're kind of looking at third-party software that does that for us."
"Some of the technical internal functions, such as encryption protocols or something similar, could be improved."
"It takes a very long time to encrypt a disk, so I think that speed is something that can be improved."
 

Pricing and Cost Advice

Information not available
"We already use Microsoft products, and Microsoft BitLocker is an add-on product that is free of cost for us."
"It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however."
"The solution’s pricing is reasonable."
"Microsoft BitLocker is a free feature when you are using Microsoft solutions."
"I don't know the costs. In terms of Microsoft licensing, we are at E3 on the business, and we're in the process of pricing out and moving to E5. So, a lot of this is included within our licensing agreements."
"I think it's reasonably priced because I've never heard any complaints from my company about its costs."
"For reasons unknown, Microsoft products seem to be getting more expensive."
"The solution is cost efficient."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
University
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise25
 

Questions from the Community

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What should one take into account when replacing PGP with Microsoft BitLocker?
Beware to make backup of useful data, then use reverse decryption policy from Symantec panel/McAfee ePO to decrypt the DE partitions while it is sometimes more straightforward and faster to reinsta...
Would you choose Microsoft BitLocker or McAfee Complete Data Protection?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and successfully fulfills regulatory needs in terms of data protection....
How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and it successfully fulfills regulatory needs in terms of data protecti...
 

Also Known As

No data available
BitLocker, MS BitLocker
 

Overview

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Sample Customers

Information Not Available
ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB
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