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Coveo vs Lucidworks comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coveo
Ranking in Indexing and Search
2nd
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
AI Research (1st)
Lucidworks
Ranking in Indexing and Search
7th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Indexing and Search category, the mindshare of Coveo is 5.8%, down from 8.5% compared to the previous year. The mindshare of Lucidworks is 5.4%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Coveo5.8%
Lucidworks5.4%
Other88.8%
Indexing and Search
 

Featured Reviews

reviewer2903370 - PeerSpot reviewer
Web Project Manager at a university with 10,001+ employees
Search insights have reduced no-result queries and guide visitors quickly to relevant content
In my opinion, the best features Coveo offers are that it's quick, it's easy to navigate, and if you have something you want to know, Coveo is very helpful in helping you find out how to get the information that you need and sort the information that you need. Of those features, the main thing I find myself appreciating the most in my day-to-day work is being able to find what I need without spending a huge amount of time. The speed and easy navigation are important; there are other tools that do the same thing, but finding what I need quickly really matters.
reviewer1679460 - PeerSpot reviewer
Department Manager at a tech vendor with 501-1,000 employees
Multiple connectors available, simple to manage, and easy to use for all users
The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users The solution could improve by adding more AI and natural language processing. I have been using Lucidworks for approximately five years. Lucidworks is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the standout features of Coveo is its AI-powered search relevance, which helps users find the right content quickly."
"After migrating to Coveo, it took less than 10 milliseconds to load all this data."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
"Coveo is scalable and I have not seen any latency issue."
"Coveo already has a very good e-learning platform with multiple courses to learn and certifications to achieve, so it is very good in terms of the learning curve for new users or developers working with it."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"Coveo provides a search engine experience that is superior when compared to the other search engines available in the market as of now."
"The biggest positive impact Coveo has made on my organization is reducing the time people spend manually searching across different enterprise systems."
"We have a single powerful search solution, which provides search capabilities for all our needs."
"The valuable features are automation and multiple connectors available out of the box, and it is simple to manage and easier to use for all users."
"Provides the ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs."
 

Cons

"The main area I would improve is the learning curve because there are many concepts and configuration options, and understanding how indexing, query pipelines, security, and all those pieces work together requires experience."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"One other suggestion is that as of now, the sync between our Salesforce and Coveo is one hour."
"One area of improvement for Coveo is the size limitation concerning response results."
"I think the pricing was definitely on the higher side, and the professional services were also quite costly."
"The learning curve can be steep for new developers, especially when working with relevance tuning, query pipelines, and advanced configurations."
"The main reason I rate it an eight out of ten is that while Coveo is very capable, there is still some room for improvement regarding the developer experience."
"While Coveo is overall very fast, I find the development integration somewhat challenging."
"Having some kind of prebuilt client UI will be helpful."
"The price of the solution is a little high and the downside is there is not a perpetual license available."
"The solution could improve by adding more AI and natural language processing."
 

Pricing and Cost Advice

Information not available
"The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Construction Company
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Coveo?
I didn't work on the licensing part of Coveo because I was an employee and not the manager.
What needs improvement with Coveo?
Coveo can improve by supporting a few more languages. For example, we have tested with English and Chinese and a bit of French. I think Coveo can come up with indexing and searching with non-native...
What is your primary use case for Coveo?
I used Coveo for content indexing and content search from AEM, and I have used it for multiple languages. The content was available in English language and Chinese language, so our requirement was ...
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Comparisons

 

Overview

 

Sample Customers

Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks
Find out what your peers are saying about Coveo vs. Lucidworks and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.