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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
108
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very fast as compared to the other competitors; its simplicity and bit rate are also valuable, and it takes less time if we compare it with the old solution that we have."
"Depending on the customer's needs, Dell can fit into all environments."
"The DD Boost protocol is very fast in backup and while data is being transferred to Dell PowerProtect Data Domain, and I am using the immutability features built in so that the backup copies are immutable and no one can edit or delete them anymore unless the retention period is over."
"Dell PowerProtect Data Domain is a perfect solution and is completely perfect for enterprise-class customers when the data size is huge and needs to be stored in terabyte or petabyte form."
"It securely protects data against threats like Trojans."
"If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else."
"The most valuable features of the solution are recovery point, compression, and deduplication."
"It works within backup windows and has got good deduplication."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The solution is a great backup for the retail environment."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Quick and easy backups for all of my servers."
"I sleep well at night knowing that our systems are protected."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
 

Cons

"Technical support needs improvement."
"Reporting is difficult from a graphical user standpoint."
"DD Boost."
"The pricing could be lower."
"Without a service account manager after the initial deployment, the support is poor."
"The price is quite high; this product is not considered cheap."
"Each solution has its pros and cons regarding Dell PowerProtect Data Domain. Regarding the cons, it has high licensing and expansion costs."
"EMC is very expensive for small customers."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"Most people may just find that it is undesirable to pay per call."
 

Pricing and Cost Advice

"On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing."
"We usually buy products at the end year, and the license is included."
"The cheaper device costs around $70,000."
"The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily."
"There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise49
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect Data Domain is primarily used in my organization for disk backups. We use it for production systems so that we have a backup and can make use of other devices where the VTL handle...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
I have not had access to the costs of Dell PowerProtect Data Domain, so I could not tell you how my experience has been with the licensing, installation, and pricing costs.
What needs improvement with Dell PowerProtect DD (Data Domain)?
I think Dell PowerProtect Data Domain could be improved in terms of the integration with VTL, as I would like it to be a bit more accessible.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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