DFLabs IncMan SOAR vs Splunk SOAR comparison

Why PeerSpot?

DFLabs and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. DFLabs is ranked #29, while Splunk is ranked #1 with an average rating of 8.2. Additionally, 92% of Splunk users are willing to recommend the solution.

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Executive Summary

We performed a comparison between DFLabs IncMan SOAR and Splunk SOAR based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Palo Alto Networks, Microsoft and others in Security Orchestration Automation and Response (SOAR).

To learn more, read our detailed Security Orchestration Automation and Response (SOAR) Report (Updated: October 2026).

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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reviewer1137807

Technical Team Manager at a tech services company with 11-50 employees

Protects an organization from the threat of a data breach or cyberattack

The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.

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Vikash Kushwaha

Full-Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."

"Torq offers the best feature through integration with AI."

"Torq has changed the day-to-day experience for my security analysts and me by saving literally thousands of man-hours per month since we have implemented some of these use cases."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."

"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

More Torq pros

"The vendors themselves will actually help with any customizations a client may require, and their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product."

"Splunk SOAR helps a lot with consolidating our networking, security, and observability tools, and we are saving almost 200 hours compared to not using Splunk SOAR."

"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."

"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."

"We decided to use Splunk SOAR because it's a powerful, reliable engine that has significantly improved our SOC operations, especially in terms of incident response time and scaling features."

"Analysts save a lot of time with Splunk SOAR because all relevant details from phishing emails, including the email ID, IP address, sender information, and email content such as links or attachments, are automatically integrated into an incident and sent to ServiceNow, making troubleshooting easier and enabling them to start investigating directly or know what to do next."

"Splunk integrates with so many products. It provides us with good information for us to be able to do our jobs."

"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."

"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."

More Splunk SOAR pros

Cons

"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."

"Regarding the pricing of Torq, I would say it is expensive."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."

"The case management piece, due to the platform being an automation-first tool, lacks real robust out-of-the-box case templates or good solutions for creating those without spending a lot of time doing development work, which makes the overall experience poor, honestly."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."

More Torq cons

"Because we are located in Singapore, there is a time-zone difference with customer support. The support is not 24/7 so we have to work with them on their schedule for deployment and customization, which is usually in the afternoon, Singapore time."

"The support is not 24/7."

"The Splunk SOAR case management feature lacks some of the functionalities like the possibility to fully customize the fields for the tickets/events and create custom statuses."

"There seem to be some features in meshing with Enterprise Security that are lacking, which were easier to do when Splunk SOAR was the workplace for cases."

"The installation of Splunk SOAR is complex, requiring integration with various tools such as CloudWatch, antivirus, and EC2 machines, making it difficult."

"We face some challenges with accuracy, particularly with false negatives and positives; we need to perform manual verification on internal threats but find it acceptable for external IOCs."

"I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved."

"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."

"There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools."

"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"The tool is not cheap."

"I found the price of Splunk SOAR to be good."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"The licensing cost is reasonable."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"Splunk SOAR is an expensive solution for an organization of our size."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Outsourcing Company

11%

Comms Service Provider

11%

Manufacturing Company

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	13

No data available

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	54

Questions from the Community

What needs improvement with Torq?

What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...

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What is your primary use case for Torq?

My main use case for Torq is for managing IT services and providing faster response.

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What advice do you have for others considering Torq?

I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...

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What is your experience regarding pricing and costs for Splunk Phantom?

I was not involved with the pricing, setup cost, and licensing.

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What needs improvement with Splunk Phantom?

To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having...

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What is your primary use case for Splunk Phantom?

My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk S...

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Comparisons

Tines vs Torq

Compared 22% of the time

Blink Ops vs Torq

Compared 13% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 9% of the time

Dropzone AI vs Torq

Compared 8% of the time

Swimlane vs Torq

Compared 7% of the time

More Torq Competitors

IBM Resilient vs DFLabs IncMan SOAR

Compared 41% of the time

Palo Alto Networks Cortex XSOAR vs DFLabs IncMan SOAR

Compared 37% of the time

Google Security Operations vs DFLabs IncMan SOAR

Compared 4% of the time

VMware Carbon Black Cloud vs DFLabs IncMan SOAR

Compared 4% of the time

More DFLabs IncMan SOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 10% of the time

Tines vs Splunk SOAR

Compared 8% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

September 2026

Download Torq product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

Download DFLabs IncMan SOAR product report

Buyer's Guide

Splunk SOAR

September 2026

Download Splunk SOAR product report

Also Known As

No data available

DFLabs IncMan Incident Response

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

DFLabs IncMan SOAR is a robust security orchestration, automation, and response platform that helps organizations streamline incident response and improve threat management efficiency.

Designed for cybersecurity operations, DFLabs IncMan SOAR offers powerful automation, enhancing productivity by minimizing manual tasks. It integrates seamlessly with existing infrastructures, offering scalability and adaptability. Businesses can optimize threat management, reducing response times and increasing team efficiency.

What are the standout features of DFLabs IncMan SOAR?

Automated Response: Enables predefined automated actions, reducing manual intervention.
Customizable Workflow: Allows tailored incident management processes to fit specific requirements.
Case Management: Provides comprehensive case tracking and documentation.
Reporting and Analytics: Delivers insightful reports for better decision-making.

What benefits and ROI can be expected?

Reduced Response Times: Streamline processes to manage incidents quickly.
Cost Efficiency: Automates tasks to save on resource allocation.
Increased Productivity: Frees up teams to focus on critical security tasks.
Enhanced Threat Detection: Improves accuracy and speed in identifying threats.

In industries such as finance and healthcare, DFLabs IncMan SOAR can be implemented to meet stringent compliance requirements, effectively addressing sector-specific threats. Whether integrated into established ecosystems or new security protocols, it offers substantial flexibility and support.

DFLabs

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

University of Advancing Technology, Cybersecurity Ventures

Recorded Future, Blackstone

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

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