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Gemalto Protiva [EOL] vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gemalto Protiva [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (31st)
 

Featured Reviews

PC
RAS Team Lead at Produban USA
A cost-effective solution, but the user interface lacks the ability to customize
In the UK, I think that we are one of the biggest utilizers of the service. With the restrictions that it has, I don't think it's got massive upscalability. For general users it is fine, but the scalability could be better. We started with approximately eight and a half thousand users, and we currently have about twelve-thousand people using it. This is used widely across a number of user groups, including administrators, end users, general users, and specific privileged users for two-factor authentication. We do plan to increase the usage of this solution. Our current capacity is fourteen thousand but we will probably grow beyond that.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the ability to use Active Directory groups as virtual containers instead of domains because it means that we can control our access groups better."
"The Gemalto Protiva suite is really complete as it has smart card managed software, Secure Digital Key, drivers, smart card reader, smart card, OTP readers etc."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"The solution has helped to increase staff productivity by approximately a minute."
"It is easy to use."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"Cloud-based service and management."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It is a fast and easy solution for end users, and you are always online."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
 

Cons

"The user interface needs improvement."
"The user interface needs improvement. It is not obvious where things are; while the cosmetics are ok, the way it's laid out on the screen could be better."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Technical support is one of the worst problems."
"In the next release, I would like the ability to work offline with remote access."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Geofencing needs improvement."
 

Pricing and Cost Advice

"This is a cost-effective solution compared to some other products out there."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Also Known As

Protiva
Symantec VIP
 

Overview

 

Sample Customers

Exostar, Sunrise Health Region, Baker Tilly, Seattle Children's, SEW-Eurodrive
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: September 2026.
917,433 professionals have used our research since 2012.