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IBM Cloud Pak for Security vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (21st)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Security Orchestration Automation and Response (SOAR) (17th)
 

Mindshare comparison

IBM Cloud Pak for Security and IBM Resilient aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.8%, up 0.1% compared to last year.
IBM Resilient, on the other hand, focuses on Security Incident Response, holds 7.1% mindshare, down 8.8% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.8%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.4%
Cloud and Data Center Security
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient7.1%
VMware Carbon Black Cloud10.2%
ServiceNow Security Operations9.3%
Other73.4%
Security Incident Response
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"The interface is good and very user-friendly."
"The solution is reliable in our usage."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is easy to use."
"This is a good solution that we recommend for customers."
"It is a stable solution...It is a scalable solution."
"The UBA, User Behavior Analytics, is very good."
"IBM Resilient is scalable."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
 

Cons

"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"Lacks sufficient technical support."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The integration could be improved so that it is easy to integrate with other solutions."
"The response time of the support is an area of concern where improvements are required."
"The ability to analyze incidents needs to be improved in the solution."
"The tool needs to improve its documentation on license scripts."
"Its price and technical support need improvement."
"The initial setup is complex."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
 

Pricing and Cost Advice

Information not available
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"Pricing for the solution is good, in my opinion."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Akamai, TrendAI, Check Point Software Technologies and others in Cloud and Data Center Security. Updated: October 2026.
917,433 professionals have used our research since 2012.