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IBM Cloud Pak for Security vs Palo Alto Networks Cortex XSOAR comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (24th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (3rd)
 

Mindshare comparison

IBM Cloud Pak for Security and Palo Alto Networks Cortex XSOAR aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.7%, up 0.2% compared to last year.
Palo Alto Networks Cortex XSOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 8.7% mindshare, down 10.3% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.7%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.5%
Cloud and Data Center Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.7%
Microsoft Sentinel9.6%
Splunk SOAR6.7%
Other75.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
EricRise - PeerSpot reviewer
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident response
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can be quite significant; it does depend on other tools for EDR, whether you are using Palo Alto's XDR system or any number of third-party products for that. There are some reporting and logging restrictions and limitations. Some of those are going to be constraints, including window size limits. Database use with it has limited scalability for that type of application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good and very user-friendly."
"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"It is quite scalable. I would rate it a ten out of ten."
"I have not faced any challenges with the deployment of Palo Alto Networks Cortex XSOAR at this stage."
"The automation is excellent."
"It was useful as a ticketing tool."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"It is a scalable solution."
"Palo Alto Networks Cortex XSOAR has impacted my organization positively because it has these automations and customized workflows."
"The most valuable features of Cortex XSOAR include its vast library of plugins, which allow us to integrate various tools and solutions seamlessly."
 

Cons

"Lacks sufficient technical support."
"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher."
"One disadvantage or thing which can be improved in Palo Alto Networks Cortex XSOAR is the cost because it is too costly."
"Palo Alto needs to develop more AI-centric products."
"Customization and performance can be improved. For example, some formats were incompatible when integrating, and they said we needed to work with the vendor to fix this issue because some logs that AVA logs were not compatible, and it did not readily recognize the format."
"I believe ease of use would be an improvement for Palo Alto Networks Cortex XSOAR, as I see this as a valuable feature for future iterations."
"One area for improvement I see in Cortex XSOAR is the cost."
 

Pricing and Cost Advice

Information not available
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"The solution is expensive."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"It is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"There is a yearly license required for this solution and it is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
We can quantify the reduction. It is more than sixty to seventy percent reduction in the MTTR, as per documents from Palo Alto, and with proper implementation, we can improve MTTR by up to sixty-fi...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher. Other than enterprise clients, they might need to push their management to get additional approva...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
We are a partner for Palo Alto as a service provider. Palo Alto Networks Cortex XSOAR is used as a SIEM solution or XDR-type solutions.
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
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