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IBM Cloud Pak for Security vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (21st)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

IBM Cloud Pak for Security and Splunk SOAR aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.8%, up 0.1% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 6.9% mindshare, down 8.0% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.8%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.4%
Cloud and Data Center Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR6.9%
Microsoft Sentinel9.8%
Palo Alto Networks Cortex XSOAR9.0%
Other74.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good and very user-friendly."
"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"The customization continues to be excellent."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"Splunk SOAR helps my team prioritize and respond to security alerts and incidents very effectively because it automates many of the manual tasks for us."
"Splunk SOAR allowed my relatively small SOC of about eight analysts to punch at the weight of about fifty to sixty-person SOC by way of automation and false positive tuning, achieving eighteen months in thirty days."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"Splunk SOAR helps a lot with consolidating our networking, security, and observability tools, and we are saving almost 200 hours compared to not using Splunk SOAR."
"The most valuable feature is the risk-based access control."
 

Cons

"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"Lacks sufficient technical support."
"There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools."
"Splunk's support for integration is subpar and has room for improvement."
"There is some homework to be done before you can really properly use Splunk SOAR. Resolution times could be faster in terms of support."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"The pricing is on the expensive side compared to other players in the market who are more cost-effective."
"A pain point is that you cannot debug from the console or widget within the playbook itself."
"While support is available, the resources around Splunk SOAR are more homegrown by other users, and discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is an expensive solution for an organization of our size."
"The tool is not cheap."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"Splunk SOAR is more expensive compared to other options for SOAR."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I was not involved with the pricing, setup cost, and licensing.
What needs improvement with Splunk Phantom?
To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having to learn custom API commands. If something is not supported out of the box, it ...
What is your primary use case for Splunk Phantom?
My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk SOAR for integrating with third-party apps is collecting context data to help wit...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
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