No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Teams vs ON24 Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
ON24 Platform
Ranking in Virtual Meetings
20th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (5th)
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.9%, up from 3.5% compared to the previous year. The mindshare of ON24 Platform is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.9%
ON24 Platform1.8%
Other94.3%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."
"Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring."
"We can share all files on Microsoft Teams directly. It is integrated with Outlook."
"The video calling is as interesting as Skype, but with a lot more functions with better and easier communication."
"I like the product's screen share feature since we can explain things to the users at the other end using it. The solution helps me to establish a virtual connection with my team."
"I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
"Setting up Teams was not difficult."
"Additionally, the solution has high performance, and the video and quality of the calls are good."
"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
 

Cons

"If you're using this product in a big corporation with a lot of data to manage, finding something specific can become very complex and the solution can become a little bit quirky."
"I look forward to AI-based features in future releases."
"The biggest issue is web content."
"The interface of the solution could use improvement."
"The whiteboarding area in the tool has certain shortcomings where improvements are required."
"The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop."
"The product should improve its security."
"I'd like Microsoft to start adding more AI functionality into Teams."
"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"One thing that could be improved is that there is a 5,000 person limit."
 

Pricing and Cost Advice

"The solution's pricing is average."
"The product's pro accounts are cheap."
"The product is expensive."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"It costs around $12 for SharePoint and Teams per user."
"I would rate the product's pricing an eight out of ten."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
12%
Manufacturing Company
9%
Financial Services Firm
18%
Manufacturing Company
11%
Comms Service Provider
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
Earn 20 points
 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
IBM, Zendesk, Salesforce, Linkedin, Intel
Find out what your peers are saying about Microsoft Teams vs. ON24 Platform and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.