Dell Business Laptops Reviews

My main area of expertise is the infrastructure, which includes the servers, building the servers, purchasing servers, and our virtual environment, our VX Rail, and our disaster recovery site. The current models we are using are the Dell Pro Maxes, the 16. We have some of the Dell laptops, though I forget the exact name, but they were the Presario or something similar.

My top priorities when selecting laptops for my organization are functionality, reliability, and performance. Overall, I would assess the stability of Dell Business Laptops as an eight out of ten.

I rate it an eight out of ten because of some issues regarding the repairability of the products. Some of them you can repair better, while others you take apart and might as well put back together because there is nothing you can do since the whole board is soldered in one piece.

The only flaw I would have against them is the customer support. We chose Dell over the other brands we were considering because overall, we prefer Dells. We do have some Lenovos, but overall, we choose more Dells because they seem to be a little sturdier. Functionality-wise, I find Dell Business Laptops to be the same as Lenovo, but aesthetically, they are a little more pleasing than Lenovo.

Dell Business Laptops have supported our organization's hybrid workforce by facilitating remote work and allowing users to telecommute, whether they choose to work from home or come into the office. That has impacted our organization positively, helping a little bit and making them a little bit more productive.

The specific challenges or needs we were trying to address when choosing Dell Business Laptops for our organization included being able to multitask and have a machine that would not be laggy and crash out while trying to do important tasks.

Regarding the security features of Dell Business Laptops, I have not really seen them do anything in that regard. That is on the people who deploy them because all laptops have the same innards, so it is going to be on you to make sure that device keeps your environment safe.

We have used Dell Business Laptops ever since I have worked there, and I have been at my company for 13 years.

My experience with the customer support and services has been the runaround. They give you the runaround because you will call, you will know what the problem is, you will tell them what the problem is, then they will tell you to try this. You have already tried it. They will tell you to try this. You have already done that also. Then, when you are trying to get back to them, sometimes it is a day or two before you get back to them, and then they will tell you to try something else. Before you know it, it is just take the product and fix it.

As for measurable outcomes since deploying Dell Business Laptops, I would say that as of recently, there are no cost savings since everything is going up. However, getting good machines out to our users is one of the upsides of it, and they appreciate and trust Dell, making it a good brand that they could rely on.

If I were recommending Dell Business Laptops to a peer, I would say that if you want a quality machine, go with a Dell. To another IT leader or buyer who is on the fence about choosing Dell for their commercial fleet, I would ask if they want headaches or no headaches. Specifically, headaches are non-Dell. In summary, I have enjoyed my experience with Dell Business Laptops. I appreciate the features, the design, the styles, the docking station, and all the peripherals that they have to go along with them, so I am pleased with them. I think a lot of the end users have experienced improvements since switching to Dell Business Laptops, especially as they appreciate the lightweight of some of the laptops that we get, because some of the Lenovos can be bricks and can be bulky. I would rate Dell Business Laptops an eight out of ten overall.

I have been with the organization for eight years, and we have been using Dell Business Laptops the entire time. We do use a few others, such as some Panasonic Toughbooks because we have field workers, but we use Dell Ruggeds as well and the semi-rugged detachables.

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization depends on the role. We find that the fact that there are so many different levels of performance is beneficial because we have engineers who do things such as flow modeling and AutoCAD, and the Precision series is what we generally go with them, and they work well. They are heavy, but obviously if you want performance, you have to have some power behind it. A lot of our senior managers really prefer the ultra-portable detachables. The only thing we really struggle with, and this is an expectation from people rather than a reflection on Dell, is that people who want the ultra-portables then say that this is not powerful enough. Of course it is not. It is an ultra-portable. The range of Dell Business Laptops offerings gives us really good options.

The features I have found most valuable are not really related to the laptops themselves, but the new integrated camera monitors we use and the hub monitors. We tried the hub monitors a few years ago when they first came out and they were not reliable, so we moved back away from them. The new generation seems to be much better. Dell Business Laptops' biggest strength right now is reliability. We have very few warranty service calls. We have some, as there is always going to be broken equipment, but for the most part, we are very happy with how reliable they are.

These laptops have supported our hybrid workforce because we have people who work from home, people who work specifically in the field, and office workers. The range of options is one of the things we really appreciate. We have a lot of people who use the fully rugged. We used to have Panasonics and Toshibas. We still have some Panasonics, but we use a lot of Dell Business Laptops rugged laptops. They have been consistent. They might be heavy and unwieldy, but if you are using it in the field, that is what you have to do. We have not had any major issues, and everybody has been happy with them.

To improve, it is a balance between performance and weight. Personally, I have one of the Precisions, the old 59s. This machine is powerful. Carrying this around is not easy, but it works. I am prepared to make that sacrifice, and I do not mind carrying a heavy one around. Executives are not in the same position. When an executive does not want that heavy weight but they still want the performance, that is where we sometimes struggle with expectation setting. I do not prefer the touchpads. I have not had a lot of people complain to me, and it might be specific to me, but the touchpad on my Precision is problematic. It routinely right-clicks somewhere unintended and I have to fight through it.

I have been in the industry for over thirty plus years.

Since deploying the laptops, we have measurable outcomes such as cost savings and user satisfaction scores because we are a Premier partner and we receive good rates. We have a good relationship with our account executive. Dell Business Laptops' account executive staff has been very responsive. Even though we have gone through a few account executives, everybody that we have worked with has been very easy to work with. When it comes to equipment reliability, anytime we do have a problem, that responsiveness has helped us out significantly.

The top priorities when choosing laptops for our organization are reliability, repairability, and support from my perspective.

We are using detachables and Latitude is our standard, although the names are changing, the Pro and the Pro Max and so forth. The Latitudes are our standard. Precisions we generally use for our engineers or our GIS people, the Geographic Information System, because they do a lot of information processing.

My thoughts on the security features of the laptops are that a lot of it is not related to the laptops themselves. We are migrating to Windows Hello and we are trying to do some biometric authentication, but again, that is not specific to Dell Business Laptops. I do not have much security feedback.

If I were about to tell a peer about Dell Business Laptops, I would convey that it would not just be about the computers, but about the company because we have had really good relations with our sales representatives and account executives. They always seem to be ready to assist us even when we have unusual requests. We do use a lot of Dell storage as well. I think we are going to be, obviously with the significant change in AI, deploying specific AI servers at some point. I do not know when that is going to happen, but I am almost certain it will be Dell Business Laptops equipment we go with because it will integrate well with our current environment. The relationship we have really helps. I would rate this review a nine out of ten.

Dell Business Laptops have been my organization's primary laptop for business users for approximately three to four years.

The main use case for Dell Business Laptops is for most business users, including anyone in the finance department, marketing, and sales.

A specific example of how someone in my company uses their Dell Business Laptop day-to-day is as their primary communications tool, utilizing Microsoft Office 365 apps, Voice over IP for making and receiving phone calls, and Microsoft Teams meetings.

Dell Business Laptops positively impact my organization by helping people increase productivity. I prefer to standardize our fleet of endpoints, and we are now standardized on Dell laptops, which means I receive fewer support calls because these laptops are reliable, especially compared to the HP ones we were using earlier.

The best features Dell Business Laptops offer include the Dell utilities that come pre-loaded on the Dell Latitudes, with Dell Command Update standing out as particularly valuable, and I also find that the BIOS and recovery tools are quite effective on Dell systems.

Dell Command Update stands out to me because it makes it simple to get all firmware and driver updates for people without them having to search for anything. I do not have to worry about Windows Update missing those updates since it typically does not update drivers or hardware components, and it takes only a couple of clicks to address it, making it important from a security standpoint. The recovery tools have also been useful for troubleshooting any hardware issues the laptops might have encountered.

When Windows has an issue that is hard to pinpoint, it is often easier to reload the operating system. The built-in recovery utilities on Dell make this process simple, quick, and painless. I have used it several times instead of spending hours troubleshooting some complex issue buried deep in the operating system to get the user back in action quickly.

In terms of specifics or metrics since switching to Dell, it is difficult to quantify exactly how much support time we have saved. However, I definitely receive fewer calls regarding hardware issues since the switch. While people still spill beverages on their laptops and Microsoft Windows has its own problems, I cannot give a specific quantifiable metric, but my experience demonstrates that to be true.

Regarding how Dell Business Laptops can be improved, I was surprised to see that Dell appears to be phasing out the Latitude, which has always been the gold standard in my opinion for business laptops. While I am certain there is a replacement for it, I noticed fewer options remaining in the Latitude lineup recently when I attempted to purchase more. I do not know why Dell made this decision, but I would recommend not discontinuing the Latitude, as it is known and trusted among IT professionals.

I have been using them as our primary laptop for business users for about three to four years.

Dell Business Laptops are stable overall; the only concern I have is Dell phasing out the Latitude, which feels somewhat unstable.

The scalability of Dell Business Laptops is good, though I am uncertain how to further elaborate on that.

Customer support from Dell is another area where I think they excel. I use the support.dell.com site to check warranty status and rarely need to make claims. In the few cases where I did use warranty claims, I found help quickly, and in some instances, we even received on-site support.

I previously used HP laptops. While I think they were acceptable, I switched to Dell due to experiencing more unexpected hardware failures with the HP laptops.

I cannot specifically address return on investment since I do not usually deal with the financial aspects of the organization.

The pricing, setup cost, and licensing with Dell Business Laptops are competitive, in my opinion.

Before choosing Dell Business Laptops, I evaluated other options, including some Macs for creatives working heavily with graphics. I looked at IBM, HP, and Dell, and for me, Dell is the winner among those options.

My advice to others looking into using Dell Business Laptops is that they could be a really good option depending on the type of business and end users involved.

Before concluding, I want to reiterate my concern about the unclear successor for the Latitude line. I discovered that Dell is phasing out the Latitude brand as part of a 2025 portfolio refresh, replacing it with simplified Dell Pro branding. While this somewhat clarifies things, it raises questions about what will happen to other models such as the Dell Precision. I feel the branding could be less confusing, considering the strong recognition that Dell Precision holds among engineers and IT professionals.

I found this interview overall positive, but some questions, such as the one regarding the scalability of Dell Business Laptops, did not align with my expertise.

I would rate this product a nine out of ten.

My main use case for Dell Business Laptops involves the CTO, developers, or people who work at home who want to connect to their office. This is very easy because many of our workers work at home at least one or two times a week and they need to connect to their company's data center, which is the main use of the laptop.

Developers also use the laptops for different applications, and in those cases, we use laptops with more memory and stronger CPUs.

The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was to have reliable hardware because employees do not want many problems and do not have the time to deal with them.

Dell Business Laptops have positively impacted my organization because when people have good hardware to use, it makes the work more efficient and more pleasant, and in the end, it's good for the business and good for the employee. When you have a good quality of hardware, you have fewer problems and fewer issues to fix, so you do not have to contact the IT technician. The computer itself is very user-friendly, so it's very important and helps significantly.

Dell Business Laptops have supported my organization's hybrid workforce because they are small and light, allowing people to work from home.

The best features Dell Business Laptops offers include the quality of the hardware and the screen, which addresses all our needs. Security is also important since we use our own security system for the laptops, and the battery gives them a very good life cycle. I appreciate the accessories from Dell that you can connect to the laptop.

The features I have found most valuable in the Dell lines are that the XPS is small and light, making it easy to carry everywhere I go in the world, which is very important for CTOs and managers. The Latitude is for developers where you can add many hardware options.

To improve Dell Business Laptops, I think the company needs to work more on the weight, as most professional laptops are a little heavier than others. The company should also work on the price because when I compare with other brands like HP and Lenovo, they are a little cheaper on the market. I think the design is perfect. I love it; it's very nice and very user-friendly, so I think that aspect is good.

I have been using Dell Business Laptops for many years already, and I estimate it has been more than ten years.

In my experience, Dell Business Laptops are stable.

The scalability of Dell Business Laptops is excellent.

The customer support of Dell Business Laptops depends on the provider, not Dell itself.

I did not previously switch from another solution before Dell Business Laptops, as I am also using other brands for different needs.

I have seen a return on investment with Dell Business Laptops. When you have good quality hardware, it is better to invest a little more in the product because you can use it for more years and get a good result.

My experience with pricing, setup cost, and licensing for Dell Business Laptops is that the average price for the laptop is a bit more expensive than other brands.

What made me choose Dell over the other brands I was considering is that Dell has a solution for all the needs. Before choosing Dell Business Laptops, I evaluated other options, but as I mentioned, I use different brands at the same time. However, I personally prefer Dell.

I use Dell Business Laptops deployed in my organization with different uses and networks, including on-premise and cloud deployments, so the use is very wide. For the cloud deployment part, we use Microsoft Azure and also Google.

In my role as the professional advisor and hardware advisor for IT procurement, I decide which PCs, laptops, and tablets will be used in the company. My top priorities when selecting laptops for my organization are the reliability of the computer for people, battery life, user-friendliness, and of course, the price.

The Dell PC line I am reviewing includes most of the Latitude and also XPS models.

Regarding Dell Business Laptops AI capabilities, I do not use the security feature because we have our own security system, but I think the accuracy and reliability of Dell Business Laptops AI capabilities are excellent. I do not compare with other companies, and based solely on what Dell has offered, I can say it is excellent.

My advice to others looking into using Dell Business Laptops is to choose the product according to your needs and the reliability.

I would rate Dell Business Laptops overall as a nine out of ten because ten is only for the perfect product, and there is always something to improve, so one cannot achieve a ten.

Hybrid Cloud

Microsoft Azure

My main business use case for Dell Business Laptops is that I look at the design and the durability. Home use devices tend to not be able to handle as many transitions in a single day. A transition is when I open and close the lid of a laptop, carry it around, consider portability, and use it in various applications. I also look at the level of pro support, Pro support plus, and accidental damage coverage. These features are not available with home user type devices. If you are using laptops in education, mining, or business, it is beneficial to have that level of support and reliability with those devices.

I currently use a Dell Inspiron laptop two-in-one myself. I use that for fieldwork. I carry that with me on planes, on mine sites when I'm working on trucks and mine equipment. From the pro support aspect, if I'm out and about and I do have an issue, which has not happened very often, and I need to have it fixed, it is beneficial to know that a technician will come to me and replace the parts within a fairly short timeframe. That peace of mind is always valuable.

I have used Dell Business Laptops in education. I have used lots of different brands in education. Education when dealing with students in P to 12, I worked across multiple schools and so we had well over two thousand students and about eight hundred staff. They all had a Dell business class laptop. That was probably the best testing ground to see how these devices really handled day-to-day uses with students where they drop them, they have them in bags, they carry them all around the place, they get stepped on, and all sorts of things happen. Seeing the durability, and I am not talking about tough books, I am just talking about your run of the mill Inspiron or Precision type devices or a Latitude. They sit in that comfort range with business support laptops. We used to rotate them on a three-year cycle and we would push through a third of the fleet every year. Having that peace of mind was very valuable.

The best features Dell Business Laptops offer in my experience are performance, reliability, and finding one to be a desktop alternative.

When I mention performance and reliability, when I look at the Latitude and the two-in-one, those devices stand out as very good, and I can customize them from Dell as well. If I am doing high-end graphic work or I am using them for multimedia, they hit the target every time. They meet that target of what I require: performance, speed, reliability.

Dell Business Laptops have positively impacted my organization by improving repair time and reducing downtime. I have had issues with previous devices by other manufacturers where we have had anywhere up to thirty or forty devices sitting and waiting for repair for more than eight weeks. Any of Dell Business Laptops that we have had faults with have normally been fixed under pro support within a matter of days. When I do not have a large fleet of spare devices and I am relying on a quick turnaround, trying to minimize impact on users, this is crucial. For example, we had a user where a keyboard failed, and within the next day, a keyboard was issued and the laptop was repaired. The speed from pro support and the pro support team is always very good, even for diagnosing devices, drivers, and driver care.

I think that when I buy Dell Business Laptops, they should automatically be covered with three years pro support or pro support plus. The current arrangement is that I only get one year, and then I have to pay extra for that additional coverage. I think realistically, if I am looking at a business class laptop, it should come with a minimum of three years on-site pro support.

They should not come with McAfee antivirus. I think the basic version of Windows is very good. Windows 11 Pro is great, but I really do not think they should be overly stuffed with non-enterprise type software or random add-ons. The key takeaways would be Windows 11 Pro, the Dell support tools, driver update tools, and no extra add-ons like McAfee or any other add-ons.

In my current field, I have probably worked for about five years.

I do not think there are any stability issues. Overall, these are fairly good devices. I cannot really say anything negative about them. I have used lots of different brands over the years, from Lenovo to IBM, and I have always come back and settled with Dell.

I have not even really looked at the AI part yet. Most of the time in a business type environment, we generally enroll them into our own intra app type environment anyway, so then they are a managed device. All of that fits within that, so it is not something I have really considered at this stage.

The customer service is great. I have not had to use it for a while, which has been awesome, but previously, I used it a lot. When managing hundreds of devices and dealing with Dell support, it has always been very good.

I have used other solutions. We switched on a cost basis and went to Lenovo and we ended up having nothing but issues with hardware and technical problems. We could not get the warranty support that we required. In the end, we ended up taking the vendor to court and getting our money back. It was quite a difficult experience.

I definitely think that the hardware life cycle, retention of hardware, and redeploying it are key deciders. There are some definite savings there.

I consider all of them: Lenovo, IBM, HP, and ASUS. I generally look at all devices and then try to work out whether there is some sort of benefit from going from one to the other. It is always research and development. I have to look at it objectively and make a rational decision. I look at all devices and then come up with one that I feel comfortable using after doing testing.

My top priorities when selecting laptops for my organization are functionality, whether it meets the requirement for the particular users, portability, battery life, and performance. Will it do the job?

My experience over the years in dealing with Dell and using other brands and manufacturers of devices has made me very happy and comfortable in recommending a product. If I am going to recommend a product, I need to be able to stand behind it. I do not feel comfortable recommending other brands simply because of the bad experiences I have had with them in the past.

They align quite well, especially once I start looking at MFA and bio scan. From a security point of view, they perform very well.

I think it is all been positive. There has been no negative feedback. The end users seem to be very happy. There has even been an uplift in productivity, being able to get their job done quicker rather than having to wait for things to load as fast. They are not having issues with loading applications and running applications. The overall experience has been positive.

I use a bit of both. I use a hybrid cloud setup. I use Microsoft and Azure for my hybrid cloud setup.

One of my coworkers was chasing a new laptop as a personal device. I showed him the features and how he can customize his particular Dell and all the rest of it. He was very impressed in the fact that he could tailor make his own machine laptop directly from Dell. From that, he was able to then hit his specific requirements for CPU, graphic speed, and memory to be able to complete the Power BI data manipulation work that he was working on. He was very impressed that he was able to get something that ticked all his boxes.

The ability to work from home and remote are key features of having a laptop, and Dell certainly meets those needs. All of those are key features.

Overall, it is not too bad. There is nothing concerning about it. When I am looking at volume and large purchases, account managers can normally provide some fairly good cost savings. I can rationalize it; it is good.

I would advise not to buy just on price. Look at features, look at support, and look at user reviews. Do not jump into anything. When looking at large fleet deployments or switching to a new device, I want to make the right choice since I will be stuck with it for three years. Cost should not be the number one decider. I need to evaluate the products for what they are and compare them. If I do that, I will probably settle on Dell. I would rate my overall experience with Dell Business Laptops as a ten out of ten.

Hybrid Cloud

Microsoft Azure

Dell Business Laptops serve as our main solution for everyday use and for our engineering employees. Our engineering department uses AutoCAD and SolidWorks extensively, so we deploy Dell Pro Precision 7 laptops to provide them with the full power and reliability they need while running both applications.

Dell Business Laptops have positively impacted our organization by helping us deploy the right type of equipment to the right department and assisting them in optimizing their work performance.

Since using Dell Business Laptops, I have noticed specific outcomes where measurable improvements with Dell Pro Precision models have been evident. SolidWorks and AutoCAD have specific RAM requirements, and when we build Pro Precision 7s specifically configured for these applications, the engineers have reported that their work has become significantly faster with no lag, allowing them to work more efficiently and completely. They are very satisfied with these laptops.

Dell Business Laptops offers excellent repairability, strong battery life, and significant customization options. We can provide high-end engineers with laptops configured with 128 GB of RAM, while mid-tier engineers receive 64 GB, along with varying chipsets and screen sizes. Some engineers prefer the 13-inch models, others prefer the 14-inch, and some choose the 15-inch models, showcasing the extensive range of options Dell provides.

The most valuable feature for my organization is customization because our engineers handle workload-heavy tasks. When we can customize laptops specific to their job requirements, including larger RAM capacity, graphics cards, memory configurations, and solid-state drives, all these components work together to optimize the employee's experience and help them streamline their work and become more productive.

The onboard video card, memory customization, and RAM customization have proven most valuable to us. Since we are an engineering-heavy company, the ability to custom build specific laptop configurations for each engineering department helps them complete their work faster, on time, and with minimal lag time.

The security features of Dell Business Laptops are excellent as we maintain a strong security focus in our organization. We must follow many different standards, and Dell helps streamline these compliance efforts with the features they provide out of the box.

Dell Business Laptops have supported our organization's hybrid workforce immensely. When we transitioned to a hybrid model, we were already prepared because everyone already had a Dell laptop, which are portable, allowing them to move seamlessly from work to home and back at will.

If I had to identify one thing that could improve my experience further, I would make the USB-C modular.

I have been working in my current field for ten years.

Customer support from Dell is exceptional. Any issues I have encountered have been addressed promptly when I reach out to Dell support, and they consistently go above and beyond by proactively identifying other potential issues related to mine based on their metrics and addressing them without me having to request it, which helps support us better.

I previously used different solutions including Dell, Apple, and HP. I came in knowing the reliability and affordability of Dell and transitioned our organization into being exclusively a Dell laptop company. Instead of managing different support systems for different laptops, consolidating our fleet with Dell has provided us with greater reliability and dependability.

My experience with pricing, setup cost, and licensing has been straightforward. Dell walks you through each stage clearly, there are no hidden costs, and you know exactly what you are purchasing along with the benefits you receive from it.

I have not seen a return on investment.

I did not evaluate other options before choosing Dell Business Laptops.

I would advise another IT leader or buyer considering Dell Business Laptops to proceed with confidence, as Dell is the best decision they could make. If they are hesitant, I would recommend they obtain one unit and test it with a power user or any person from the company, and they will see that Dell outshines any other PC maker by significant margins.

For others looking into Dell Business Laptops, I strongly encourage them to move forward with this choice. Although changing computer laptop brands completely can feel challenging and uncertain, once you commit to Dell, you will find that the rewards significantly outweigh the risk of switching, and you will be very satisfied with that decision.

Dell Business Laptops represents one of the best decisions any company could make. The innovation Dell introduces every year keeps businesses at the forefront of technology, and this product has been one of the best decisions we have made as a company. I highly recommend Dell Business Laptops to anyone considering business laptops, as Dell is the brand to choose. I would rate this product ten out of ten.

On-premises

Other

Dell Business Laptops are used for several purposes, including administrative tasks and delivering education. A concrete example of how Dell Business Laptops help is managing many enrollments, which requires equipment that is capable of handling huge amounts of data. For delivering education, Dell Business Laptops help with students who work within the system as a way of learning.

Dell Business Laptops are also used to manage financial systems related to the company. While focused on the educational field, major funding must be managed and handled behind those operations.

The best features offered by Dell Business Laptops are compatibility and ease of use, which allow for dynamic work where activities can be performed comfortably, quickly, and safely.

Statistical software that is not compatible with all devices works very easily with Dell Business Laptops. This software compatibility has enabled smooth operations.

Dell Business Laptops have positively impacted the organization by making work much easier and enabling better management. Most importantly, quality equipment enables better work overall.

Especially in data management, Dell Business Laptops have improved administration and workflow within the company. The devices provided work perfectly and have never fallen short. They have helped tremendously and have been instrumental in handling huge amounts of data, mainly enrollments.

There are always things to improve regarding how Dell Business Laptops could be enhanced. One area would be improving year after year, as technology is updating much faster, especially with the integration of artificial intelligence. Both prices and hardware could be improved year after year.

Dell Business Laptops have been used by the company for several years, more than seven years approximately.

Dell Business Laptops are a stable solution, without a doubt.

The scalability of Dell Business Laptops is perfect.

Dell Business Laptops' customer support is very good, honestly one of the best I have worked with and it has seemed perfect.

Before Dell Business Laptops, another software distributor was used. The exact name is not remembered because Dell has been used for some time. That system provided did not have as much quality and was very prone to breaking down, and above all, the support was not good at all.

A return on investment has been seen with Dell Business Laptops. The return on investment in this case is time savings, since activities that used to take longer can now be finished much faster. There has also been some economic saving in certain aspects.

Experience with the prices, implementation costs, and licensing of Dell Business Laptops has undoubtedly been competitive, since the market is currently full of many software and hardware providers. Dell is trusted because it has always seemed like a serious company that conveys trust and, above all, trust and quality. The prices worked with were already agreed upon, and they have seemed perfect.

Before choosing Dell Business Laptops, Dell was mainly evaluated, as the entire company made the switch to Dell, so the decision went directly with Dell.

Main priorities when selecting laptops for the organization include having devices that really work because many times the young people worked with, both in education and on the administrative side, need a quality product that guarantees adequate work and performance.

When choosing Dell Business Laptops for the organization, a distributor was sought that could meet all requirements. The Dell brand was able to provide that.

The security features of Dell Business Laptops are very good. There are always other factors that come into play, but there are no issues with the devices.

End users have experienced greater productivity since using Dell Business Laptops, as work has been able to proceed at a higher speed, which has allowed for more productivity, both in the administrative area and in the educational area.

Regarding specific data about productivity improvement, there has been higher speed in work, which has led to a considerable time reduction. Tasks have been able to be finished much faster than before, and this has given an improvement margin of around 45% compared to before having these devices.

The factors that influenced the decision to choose Dell over other brands considered included trust, security, quality, and price.

To another IT decision-maker or buyer unsure about choosing Dell for their business fleet, Dell will always be a reliable brand, which has great support and is always active 24 hours a day. If reliability, quality, and warranty are being sought, Dell is recommended.

Dell Business Laptops have helped the organization with hybrid work and improving daily productivity and device reliability through improvements in task volume. Having higher speed has allowed for reduced working times.

Dell Business Laptops have generated direct financial savings for the company. Most importantly, savings have been generated through lower long-term costs, since devices constantly had to be replaced. Thanks to the lifespan of this hardware provided, work has been able to continue for a longer time.

Dell Business Laptops impact IT support efficiency and the operational continuity of the company positively. Whenever a problem or issue arises, it can be addressed quickly thanks to this support.

Advice given to other people considering using Dell Business Laptops is to go ahead and adopt it, since it is undoubtedly a tool that will make specialized work much easier.

Dell will always be a very reliable company. Overall, this review receives a rating of 8.

Hybrid Cloud

Google

Dell Business Laptops are typically used for communicating with the team through Outlook and conducting meetings via MS Teams, as well as developing AI algorithms in Python using Anaconda Navigator, Spyder, or VS Code.

I also use all Microsoft Office and other types of software, including Gmail.

When it comes to the features of Dell Business Laptops, the critical thing I look for is the keyboard. I really appreciate the ones that do not have a numpad, as I am accustomed to that keyboard layout and find it easy to work with.

When there is a numpad, I end up mistyping characters and selecting the wrong keys, which presents an issue for me.

A similar preference might exist for other users as well, and this could be a point of market research to determine how many buyers would prefer a numpad and how many would not.

Regarding potential improvements to Dell Business Laptops, I find them to be among the best laptops available.

However, for development purposes, having 32 GB or 64 GB of RAM would be beneficial.

Having more than 64 GB going forward would be advantageous because when I run AI algorithms, they take a very long time, approximately 12 hours.

With 64 GB, we could reduce that time to around four hours.

This would be advantageous for development since some team members work with small data sets and modest-sized algorithms, which can be handled effectively on the laptop itself.

I have used Dell Business Laptops from 2023, 2024, 2025, and 2026, which equals four years easily.

Stability with Dell Business Laptops is excellent. Issues such as a blue screen happen very rarely, occurring once in a few years.

These issues could be due to overheating or an overloaded computer with programs running.

When setting up Dell Business Laptops, the setup process is reasonably easy and very user-friendly.

Dell is straightforward to set up.

Regarding the pricing for Dell Business Laptops, I appreciate that they offer a variable range starting from 500-600 dollars all the way to 5,000 dollars, which covers everyone.

The typical business laptops are around 2,500 dollars and above, and I believe those are excellent.

Dell Precision series laptops are really outstanding, but I do see many of those Dell laptops, specifically the Precision series, that are refurbished and on sale in shops such as Staples.

I wonder what technical issues they have, and it would be worthwhile to investigate some of those.

If there are many refurbished Precision Dell laptops, then potentially that situation could be avoided so that people do not have to return them.

In terms of alternatives, I use some Lenovo laptops and some LG laptops.

With the LG laptop, it is very lightweight and convenient, but the numpad is quite fixed with the LG laptop.

Thus, I cannot find an LG laptop that does not have a numpad on the keyboard, which is a disadvantage.

Nonetheless, it is very lightweight, easy to work with, and the display is excellent.

Dell Business Laptops require typical maintenance on my end, such as having antivirus software or CCleaner so that junk files are removed on a regular basis.

Dell also provides the option of updating the drivers through a Dell update center, which is beneficial.

Dell software is really excellent.

I would rate this product a 10 out of 10.

When we chose Dell Business Laptops, we were trying to address the challenges of operating in a virtual client environment, so we actually needed equipment for VDI. We utilized a lot of thin client work, but we also have servers that we utilize. We are using the Dell 5470s for our business laptops, which are the thin clients that we're utilizing. We haven't had a refresh on the laptops yet, though, and I'm not entirely certain about the servers because I run more of the production control and the communication side, so I work mainly with the laptops.

The top priorities when selecting laptops for our organization are cost and basically usability and functionality. The most valuable features about these laptops include that there are a lot of good features. The fact that they work seamlessly and have a lot of good usability for us means they're user-friendly.

The specific results or improvements that my end users have experienced with Dell Business Laptops include faster login sessions and being more responsive when they're in a session. It's not laggy or slow, so they just have good speeds.

I don't really see that Dell Business Laptops need too much improvement, especially because they do what we need them to do. They're perfect for how they are, but perhaps more robust internal parts for better computing speeds would be beneficial. For what we ask them to do, they're perfect.

Our organization has been using Dell Business Laptops pretty much the entire time. Since it's the government, we switch between Dell and HP, but we're always doing cycles every two to three years.

I don't do as much of the security work, but I can share that we haven't had any problems with the security features of Dell Business Laptops when we have to do patches or maintain any kind of updates. With the government, we have to do different task orders and things that force us to make sure updates are on the machines, and we've never had a problem with them.

Dell Business Laptops have supported our government organization and hybrid workforce. We usually have a contract with them for any kind of support we need. There's a contact number, and they've always been helpful whenever we need anything. If there's anything that's broken or not working, they get right on it, and they are usually fast and professional. It's good.

We considered HP, who had their own versions, and Lenovo as well.

If I were recommending Dell Business Laptops to a peer, I would tell them we've had great success with them in everything we've had to do, and they've been helpful for all of our missions.

I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops for their commercial fleet the same thing. We haven't gone wrong with them yet, so we keep utilizing them because they're very reliable and effective.

I rate Dell Business Laptops overall a 10 on a scale of one to ten, with one being worst and ten being best. I want to give additional feedback that they should keep making good products because they're doing good.

Dell Business Laptops includes two flavors: ones with the full-fledged GPU, which I purchased for colleagues who are really working on AI models and training, and the other model with the processor add-on that is optimized for Copilot applications, which are more adapted to people working on desktop applications.

Throughout my group, which consists of more than 20 people, we have just these two models of Dell Business Laptops: the Dell Pro for the power users, purchased last year, and all the other laptops are XPS models we bought over the last five years, with a typical renewal cycle of five to six years for all the laptops we use.

Dell Business Laptops have significantly supported our hybrid workforce since we purchased them. I was amazed to see when I distributed the laptops that the initial reaction was that they were heavy, but once users started using the built-in GPUs, they became fascinated with running three AI models in parallel without any hiccup, and the battery life holds for hours, resulting in extreme user satisfaction with the hardware.

My end users, the colleagues in my group, are now actively exploring the possibility of using AI models in our daily workflow, which had previously been a challenge due to lack of access to necessary hardware. With Dell Business Laptops, these barriers disappeared overnight, allowing them to work on their own AI models efficiently.

While I do not have measurable scores or numbers, user satisfaction has greatly improved, as feedback indicates that those who struggled for months to access resources are now accomplishing their tasks. Within three weeks of receiving the laptops, they report being finished with their projects, highlighting the satisfaction stemming from the availability of GPU resources.

One of the most valuable features of Dell Business Laptops is the SupportAssist package, which allows us to stay on top of all driver versions and firmware updates, crucial for enabling new features on GPU compute and BIOS settings, important for my teams working on AI systems.

Regarding the security features of Dell Business Laptops, the only one I can mention is the fingerprint sensor, which I think is not very relevant for us, as the camera face recognition is part of Windows.

I recommend Dell Business Laptops and would suggest considering the XPS and Dell Pro lines for business applications. While I have the Inspiron series at home, they are not relevant to this discussion. I affirm that Dell Business Laptops are solid and rugged, with excellent battery life and keyboards, making them comfortable to use with adjustable screen angles.

I have no ideas for how Dell Business Laptops can be improved, as this is exactly why I buy them.

I have been working in data center management since the year 2001, which is now a quarter of a century.

We only had one failure with a motherboard that was replaced within two days, unlike other brands where we often face compatibility issues and missing drivers.

When we chose Dell Business Laptops, we addressed two needs. We have hundreds of Dell servers, storage, and networking already, building a good relationship with the vendor, and an important point for the decision to purchase Dell laptops is the support we get, extending our ProSupport to desktop hardware, screens, keyboards, and laptops, which keeps people working throughout the day.

A top priority for selecting laptops, including Dell Business Laptops, is the price, especially as we are on tight budgets. However, since we keep them for five years for compute hardware, quality, durability, support, and the quality of the image also matter significantly.

In terms of pricing, we find Dell Business Laptops extremely competitive for the power and features they provide compared to other brands. Although the Dell Pro laptops are on the higher end, performance-wise and feature-wise, they are well worth the investment.

At CERN, we have several other brands of laptops available because our central purchasing department sets up frame contracts with different vendors, but we choose Dell Business Laptops because for the last 15 years, everything works seamlessly on Dell hardware.

For other IT leaders considering Dell for their commercial fleet, my advice is to evaluate more than just the cost of hardware. Focus on user experience, support load, and hardware durability to determine how often you need to repair something and the availability of spare parts, as total cost of ownership does not capture these aspects.

To sum up my overall experience with Dell Business Laptops, I would say they offer durable hardware with a long lifetime that ensures continued user satisfaction for years to come. I would rate this review a 9 out of 10.

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