Dell Business Laptops are primarily used at the university for academic and administrative activities. These laptops have been especially useful for developing software projects, conducting research, preparing documents and presentations, and facilitating virtual classes. The Dell laptop line in use at the university is Latitude. The specific need I addressed when selecting Dell Business Laptops for the university was the management of data from the laptops with which we purchased them.
Mantenimiento de Laptops at a educational organization with 11-50 employees
Modern laptops have transformed our university projects, security, and daily collaboration
Pros and Cons
- "My advice to other people who are considering using Dell Business Laptops is that they do not need to hesitate; it is an excellent brand that has been on the market for years, so there are zero failures with them."
What is our primary use case?
How has it helped my organization?
Dell Business Laptops have positively impacted the university by assisting with project management and helping us to program and design. The specific results I have noticed include greater efficiency at work by facilitating communication and reducing physical documents. End users such as students and teachers have experienced faster management of their projects since they started using Dell Business Laptops. A concrete result includes the reduction of time in some classes.
What is most valuable?
I consider the best features offered by Dell Business Laptops to be durability, security, and reliability. These features have benefited the university, for example, by enabling the development of a web system for managing university projects. This system allows students to register their projects, teachers to supervise their progress, and the university to maintain centralized control. The security features offered by Dell Business Laptops are excellent and fit the needs of the university. Most of the security features have been especially useful for the university.
What needs improvement?
I think Dell Business Laptops could improve in their pricing. Dell Business Laptops could further support the university in the future, but there is not really any feature or characteristic I would want to see in future versions because they are very good.
Buyer's Guide
Dell Business Laptops
October 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.
For how long have I used the solution?
The university has been using Dell Business Laptops for around a year.
What do I think about the stability of the solution?
I consider Dell Business Laptops to be quite stable.
What do I think about the scalability of the solution?
I would rate the scalability of Dell Business Laptops positively; I think it adapts well to the changing needs of the university.
How are customer service and support?
Dell Business Laptops' customer service has been a 10.
Which solution did I use previously and why did I switch?
I have not used any other solution before Dell Business Laptops; we have always used Dell.
How was the initial setup?
They are installed locally.
What was our ROI?
I have seen a return on investment with Dell Business Laptops, which includes savings in time and money.
What's my experience with pricing, setup cost, and licensing?
I would describe my overall experience with the price, implementation cost, and licenses of Dell Business Laptops as a nine out of 10.
Which other solutions did I evaluate?
I decided on Dell compared to other brands because Dell has been in the market for years and is a very good brand. Before choosing Dell Business Laptops, I did not evaluate other options because we have always chosen Dell.
What other advice do I have?
I would rate Dell Business Laptops a 10 overall. I chose that number because it is almost perfect, and everything is going very well. My roles and responsibilities in the acquisition of technology for the university include identifying the technological needs of students, teachers, and administrative staff, evaluating equipment such as Dell Business Laptops, and comparing their features, prices, and performance. My main priorities when selecting laptops for the university are that they have higher performance and are at an affordable price. My advice to other people who are considering using Dell Business Laptops is that they do not need to hesitate; it is an excellent brand that has been on the market for years, so there are zero failures with them. I would rate my overall experience with Dell Business Laptops as a 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 30, 2026
Flag as inappropriateSr. Executive IT - India & Subcontinent at a manufacturing company with 10,001+ employees
Reliable laptops have powered field teams with strong performance, support, and long battery life
Pros and Cons
- "We have seen measurable outcomes such as reduced downtime and increased productivity since our laptops operate reliably, allowing all tasks to be completed efficiently while minimizing disruptions."
- "Areas that could be improved for Dell Business Laptops include specific hardware parts where little development is needed."
What is our primary use case?
Dell Business Laptops serve as our primary computing solution for our sales teams, customer support team, and all other teams throughout our organization.
A specific example of how my teams use Dell Business Laptops in their daily work includes working on AI-related tasks, such as complex work on Excel and using Copilot, which helps us generate proper reports and analysis. These tasks require specific speed and performance, so we are utilizing the recently introduced AI-based systems from Dell to enhance our tools and provide the best experience for our employees.
Most of our teams are sales teams, and for them, a rugged and durable system is most important because they travel daily. System performance is critical when they are sitting with general managers and business heads. We are receiving the durability and performance we need from Dell Business Laptops, and while there are minor issues, they are manageable.
What is most valuable?
In my opinion, the best features of Dell Business Laptops are their support and performance. The systems deliver strong performance-wise and meet our expectations.
The support features include the technical support team, which provides proper assistance until issues are resolved and arranges boot camps for us to proactively check systems for any issues, ensuring we receive the necessary support we expect from Dell. In terms of performance, Dell Business Laptops deliver what we require, especially for complex Excel applications and AI tools, offering speed and reliability.
Regarding battery life, we are receiving good battery performance and prefer extended warranties for our batteries. Extended battery life is crucial for our sales teams who need long battery performance when in the field, thus eliminating the need to search for charging points.
Dell Business Laptops significantly impact our organization as they are essential for all businesses. Performance and speed directly affect business smoothness, so as long as Dell Business Laptops function effectively, we achieve the required output from all teams, including customer support, sales teams, managers, and directors using the same systems for their complex applications. We have seen measurable outcomes such as reduced downtime and increased productivity since our laptops operate reliably, allowing all tasks to be completed efficiently while minimizing disruptions.
What needs improvement?
Areas that could be improved for Dell Business Laptops include specific hardware parts where little development is needed. Better attention to these areas could enhance overall performance.
The specific challenge we were addressing by choosing Dell Business Laptops was related to hardware issues we have observed, which we are in touch with the Dell team to rectify.
For how long have I used the solution?
We have been using Dell Business Laptops since 2008 or 2009, having started from the Dell D520 models.
What do I think about the stability of the solution?
Dell Business Laptops are stable for our organization.
What do I think about the scalability of the solution?
The scalability of Dell Business Laptops is easier to manage.
How are customer service and support?
Customer support for Dell is great. I have already mentioned that their after-sales service includes arranging boot camps and continually monitoring our issues until they are resolved.
I would rate Dell's customer support a solid ten out of ten.
What was our ROI?
Since deploying Dell Business Laptops, we have experienced cost savings as Dell consistently provides competitive pricing while offering greater configuration options, ultimately benefiting our employees.
What's my experience with pricing, setup cost, and licensing?
My experience with Dell in terms of pricing, setup cost, and licensing is positive. They provide better pricing and configuration compared to other brands, along with extended warranties.
Dell provides competitive pricing compared to other brands, which reflects a strong return on investment.
What other advice do I have?
If I were to recommend Dell Business Laptops to a peer, I would emphasize the importance of their after-sales support and technical assistance, which I find superior to other brands. After purchasing, Dell continues to provide the necessary resolutions and support, alongside offering better speed, configuration, and pricing compared to competitors.
My advice for others looking into Dell Business Laptops is to choose them and consider extended battery life and extended warranty options, as these features are crucial for our employees. I would rate this product a nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Sep 11, 2026
Flag as inappropriateBuyer's Guide
Dell Business Laptops
October 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.
Chief Operating Officer at Berry Solutions Group
Reliable laptops have supported diverse roles and have minimized failures in daily operations
Pros and Cons
- "Since deploying Dell Business Laptops, I want to say our failure rate as a company has been zero percent."
What is our primary use case?
When selecting laptops for my organization, my top priorities are performance and cost in perspective. Different roles in our company have different needs. I prefer the two-in-ones with the touchscreen because I am on the road a good bit. In our technology end, we have people that are doing things on the AI side that require some larger machines with extra processing power.
Currently, we are across the board in terms of versions. We use a lot of the Latitude series and the Precision series as well.
The specific challenge or needs we are trying to address depend on whether it is a person that is in the office in a seat all the time. That requires a certain type of model and specification that we look for. However, if it is someone that is on the road, such as our sales team, we want them to have lighter laptops that are smaller.
What is most valuable?
The features I have found most valuable include the touchscreen, which helps me minimize the amount of items I need to bring with me wherever I go. The battery life appears to be very solid.
Since deploying Dell Business Laptops, I want to say our failure rate as a company has been zero percent. I cannot remember ever having a laptop that had to be returned because it was defective.
What needs improvement?
I think everyone is challenged with the cost points right now on the component side, which has really hindered a lot of our customers from making purchasing decisions. I think if some of those types of issues can be solved regarding where components are being sourced, especially since they have dramatically increased in price, I think that will go a long way in helping us.
For how long have I used the solution?
We have been using Dell Business Laptops for six years as a company.
How are customer service and support?
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through Dell direct, but it has been a great experience. They are very supportive and responsive to our needs. I could not be happier with our relationship.
What other advice do I have?
If I were recommending laptops to a peer, I would say that Dell Business Laptops is a trusted and proven product, and it has been around for a very long time. The failure rate that we have experienced is a strong selling point to our customers.
I would rate Dell Business Laptops as a nine out of ten. I think performance and reliability are the biggest factors.
Regarding the security features of Dell Business Laptops, it has some of the native features, but we also use some other third-party products as a company. However, I have not had any problems with any of the security features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
Flag as inappropriateHead Of IT / Erp System at Innerio Heat Exchanger GmbH
Reliable business laptops have improved daily workflows and simplified remote support
Pros and Cons
- "One of the big benefits of Dell Business Laptops is the availability for support."
- "One of the issues I see is that these devices get hot very fast if the lid is closed and you're using them with the docking station."
What is our primary use case?
We are quite satisfied with our products we're using, including our ongoing project to change to S/4HANA. They have some issues, as not every software is absolutely perfect.
We work with software from Microsoft and SAP, while our hardware comes from Dell and HP.
Our backup solution involves Veeam software, and we also use a backup server and backup tapes from HP.
OpenText is used by a customer for EDI-related things in our context. We have an EDI system, but it's not mainly OpenText; it's more based on OFTP2.
Dell Business Laptops are mainly used for business-related programs like Office and mailing. We also utilize the Precision series for AutoCAD or visual designing products.
Before Dell Business Laptops, we also used HP. HP is sleek in design and works fine, but we dismissed HP in favor of Dell because our company expanded with a lot of factory acquisitions, and all of our locations currently use other vendors and hardware components.
What is most valuable?
One of the big benefits of Dell Business Laptops is the availability for support. The price seems reasonable for this product. Reliability is another strong point.
Dell ProSupport is fast and reliable. They help via meeting, online chat, online communication, and direct video calling, and if everything else doesn't help, on-site support is available.
There is time saving regarding support. There is the possibility to lease the products instead of purchasing them, allowing for better cash flow because the investment is smaller. You can renew your devices every three or four years, leading to a bigger turnover in devices, including the newest generations.
The deployment process for Dell Business Laptops is straightforward.
What needs improvement?
One of the issues I see is that these devices get hot very fast if the lid is closed and you're using them with the docking station. The airflow is not optimal for a typical business office with more than one monitor. This problem occurs mostly on Latitude devices.
For how long have I used the solution?
My company has been working with Dell products since 2008.
What do I think about the stability of the solution?
It's not very often that there is downtime with Dell Business Laptops. The devices are reliable, and the battery lifetime is about three years. After that, you have to change the battery. We are using these laptops in production, factory, and office environments.
How are customer service and support?
The support is good. I would rate the support for Dell Business Laptops at eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Dell Business Laptops, we also used HP. HP is also sleek in design and works fine, but it's more a subject of personal choice that we dismissed HP and turned to Dell.
How was the initial setup?
Integration with Dell Business Laptops depends on your infrastructure. If you use the Microsoft environment and Autopilot, then it's quite easy to deploy them. If you don't use Autopilot, you can install your own ISO, and it's ready.
What other advice do I have?
Regarding the wear of Dell Business Laptops, it depends on which device you use. If you have a smaller one, it's more compact and easy to travel with. The battery lifetime is quite long as well. On the other side, you have high capability laptops or clients also equipped with an RTX graphics card and a high-end CPU.
Security posture differs as Microsoft and Windows 11 have made the TPM chip and Secure Boot mandatory. All vendors must comply with these regulations or requirements; otherwise, their products will not be used in companies that employ Microsoft products.
I'm not sure how other vendors handle the procurement process, but at Dell, we have a company web shop with approved devices that can be purchased directly. The shipment time is about one week, and then we have the device ready to go.
There is a possibility to implement new systems regarding artificial intelligence, but it has to be decided with business alignment on how to proceed, whether to use AI locally or plan to use a cloud-provided product.
I would give this review an overall rating of nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 12, 2026
Flag as inappropriateIT team lead at a university with 501-1,000 employees
Reliable support has reduced downtime and now secures daily work with strong data protection
Pros and Cons
- "Dell Business Laptops have positively impacted my organization by providing more reliability and user satisfaction."
- "Potential improvements for Dell Business Laptops may include enhancements to software, design, or pricing, and more competitive pricing would be appreciated."
What is our primary use case?
Dell Business Laptops are deployed across my organization, and all the laptops we use are Dell computers. Because I have experience working with them, any hardware troubleshooting issues are straightforward for us to resolve.
Dell Business Laptops are used daily by my team and staff as their office laptops for all work-related tasks including emails, browsing, and accessing internet resources.
Regarding how Dell Business Laptops are used in my organization, they are deployed as the selected brand by management, likely due to the support that Dell provides or the competitive pricing compared to other brands.
What is most valuable?
The standout features that Dell Business Laptops offer include hardware warranty support because it is easy for us to claim the warranty, and their support is typically next business day, resulting in minimal downtime.
Next-business-day support from Dell Business Laptops has made a significant difference for my team and users, resulting in less downtime. When users report hardware-related issues with their computers and report it to Dell while the device is under warranty, they are able to use their computer the next day.
Warranty support is the standout feature for me regarding Dell Business Laptops because the remaining features are standard across other brands.
Dell Business Laptops have positively impacted my organization by providing more reliability and user satisfaction. Devices often experience issues, and these can be easily resolved because of the warranty support, which is why users are satisfied.
A specific example of how reliability and quick support have improved things for my organization is fewer complaints and hardware issues.
The security features of Dell Business Laptops are robust because they are capable of using BitLocker security, ensuring that all company data is secured if a laptop is stolen or lost.
What needs improvement?
Dell Business Laptops could continue providing the support they have been offering. More upgrades on the base configuration would be beneficial.
Potential improvements for Dell Business Laptops may include enhancements to software, design, or pricing, and more competitive pricing would be appreciated.
For how long have I used the solution?
Since the start of my career, I have been using Dell Business Laptops because I previously worked in a call center supporting Dell computers where we also used Dell devices. I then worked as a Dell onsite engineer, and in my current company, we are also using Dell Business Laptops.
What do I think about the stability of the solution?
Dell Business Laptops are stable.
What do I think about the scalability of the solution?
Regarding Dell Business Laptops scalability, it is highly scalable. When we need specific specifications for our users, it is easy for us to order a specific device that could address the user's needs.
How are customer service and support?
Customer support for Dell Business Laptops is very helpful. I have worked in customer support for Dell and know how to work with them effectively.
Which solution did I use previously and why did I switch?
Before using Dell Business Laptops, I did not use a different solution.
What was our ROI?
I have seen a return on investment with Dell Business Laptops in terms of money saved. We typically have a specific number of laptops to order, and management is able to deliver and continue using the same numbers throughout based on the budget allotted for procurement.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing, the pricing is fair and competitive with other options. Management's budget aligns with their pricing.
Which other solutions did I evaluate?
In evaluating other options before choosing Dell Business Laptops, the management likely considered other brands such as Lenovo or HP, with Lenovo being the primary competitor.
What other advice do I have?
The specific challenge we were trying to address when we chose Dell Business Laptops for my organization was primarily capability support to support current technologies including software like the operating system and basic applications currently in use. Since we are moving towards AI-related software, I believe that was the main consideration.
The reason management chose Dell Business Laptops over other brands considered was related to the support provided in terms of warranty claims and the competitive pricing.
My advice to others considering Dell Business Laptops would be to evaluate whether their organization can acquire these devices within their budget. They should compare it to their current devices and determine if the support is better. If so, they can try using Dell Business Laptops.
Regarding Dell Business Laptops AI capabilities, they are able to support current governance and security requirements. The new laptops we have been ordering use Ultra 5 or 7 processors, which are capable of handling AI-related tasks.
Regarding Dell Business Laptops AI capabilities, they meet AI requirements and the outputs are reliable because we do not receive many complaints about them.
Overall, I am satisfied with Dell Business Laptops in terms of their support, pricing, and reliability. I would rate this review as a 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 31, 2026
Flag as inappropriateMarketing & Outreach at Women Veterans Ignited
Powerful laptops have supported fast graphics work and simple hybrid training for clients
Pros and Cons
- "I really prefer Dell; I appreciate the user-friendly abilities about it, it is visually beautiful, it moves quick, it has a lot of memory, and for a graphics designer that really is the biggest feature for me, and it is very fast and has no issues."
What is our primary use case?
We are currently using Dell Business Laptops, and I have my Dell laptop with me up in the room. I don't know what the heck it's called. We have 50/50, we have Dell in the office, and then we have HP. I prefer the Dell though. It's much bigger. I enjoy big screens. So for me personally, it's about big screen. I do a lot of graphics, so I have multiple screens up all the time.
They started in 2012. Our organization has been using Dell Business Laptops probably since about 2015. Maybe even before my time.
What is most valuable?
The most valuable features I have found in Dell Business Laptops are difficult to articulate without having my laptop to show and tell.
I can't think of any features that impacted my organization off the top of my head. I think Dell Business Laptops already provide pretty much everything. I mean, you turn it on, it takes you through the whole training process of how to access things, what features it includes. Once you update again, of course, because you have to update every five minutes as soon as you turn it on. For me, I haven't had any issues with Dell. I enjoy my laptop I use. I would love to have all products Dell. But sometimes when I leave from work to home, I'm going from Dell to HP to a Mac. And it's full circle. So I have to switch my brain all the time. I know that the lingo is different between the brands. I just wish there was a little bit more of an easier way to shift my mindset between the three brands. But that's more of a personal thing, I suppose.
Since switching to Dell Business Laptops, I know my end users have experienced a very user-friendly interface. It's very user-friendly. Dell does offer what is almost a built-in training to teach people how to use a laptop when they're not very technical. So it does have those nice educational features. For our client base, that's a very useful tool. It takes away the time that we have to spend trying to show them how to operate a simple laptop. So I appreciate that.
What needs improvement?
I'm not even sure if Dell Business Laptops came equipped with security features. I mean, I'm sure it does. I just can't think of specific details. It's just out of sight, out of mind. If it's there, I'm not worried about it. I think I have pretty good security features embedded into it. I know we have antivirus.
For how long have I used the solution?
I have been working in my current field since 2015.
What was our ROI?
I chose Dell over the other brand that I was considering because it was larger for me. The Dell was just larger for me. I enjoy big screens and it had more RAM, it had more space. Visually, it was more beautiful. It's heavier, but that's okay. I'll carry the weight for the aesthetics.
Which other solutions did I evaluate?
We were trying to address the specific challenge of needing hardware when we chose Dell Business Laptops for our organization. We really needed hardware. I think it was more so personal experience from everyone that was part of the decision-making. It was more so, "Hey, what laptop do you want? Dell or HP? These are your choices and we're going to go get it."
What other advice do I have?
On a scale of one to ten, I would rate Dell Business Laptops a ten out of ten, influenced by my positive experience with them. I feel I already said that at the beginning of what I really appreciated about it. I appreciate Dell. My husband and I have Dells, but we also have MacBooks, but we also switched from Apple to Samsung. I really prefer Dell. I appreciate the user-friendly abilities about it. It's visually beautiful. It moves quick. It has a lot of memory. I have a one terabyte laptop. So that's a lot of space, and for a designer, a graphics designer, that really is the biggest feature for me, and it's very fast. It has no issues. Unlike some of the old laptops, the HP for instance, some of them always pause or it breaks or trips out. Dell doesn't do that. So I feel it's just reliable.
I would rate Dell Business Laptops a ten out of ten. If I were recommending Dell Business Laptops to my peer, I would say just look at it. Sit with me and test it out with me.
I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops for their commercial fleet that it's just the Subaru tagline: you buy a Subaru, you drive a Subaru. You test the Dell, you buy the Dell. I think it's very simple to me. Dell just delivers simplicity and is very user-friendly.
Dell Business Laptops have supported my organization's hybrid workforce by providing easy access for our statewide program development. We actually do have a lot of hybrid cohorts for our personal program development. Now that we are a statewide program, these programs are offered; originally, they were in-person cohorts where you're learning about different areas more related to mental health and getting military women back on their feet after they transitioned out of the military. But some people serving don't live in our region. How do we access them? We have to go digital through Zoom, Teams, or whatever. Dell again makes everything very easy for us. If we need an app installed, it's easy as one, two, three. It's not very difficult. I think it's provided a very easy way of doing things. I don't have anything negative to say about it really.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
Flag as inappropriateSystems Administrator at Engineering Innovation, Inc.
Reliable laptops have supported long-term hybrid work and efficient engineering design
Pros and Cons
- "In summary of my experience with Dell Business Laptops, I would say that they have always been rock solid for us, performing as well as we can expect, and the customer support has always been amazing."
- "To improve Dell Business Laptops, I would prefer if they had replaceable Thunderbolt ports and if they were more right to repair for us as IT professionals."
What is our primary use case?
Dell Business Laptops have specifically supported our organization's hybrid workforce, especially when the pandemic hit. We had many people working from home, and the laptops have webcams, internet, and everything needed to work remotely, which has worked well for us.
What is most valuable?
The features we have found most valuable in Dell Business Laptops, such as the ability to install NVIDIA graphics cards, have really helped us as an engineering company to run SolidWorks at a very efficient and user-friendly pace.
Dell Business Laptops have specifically supported our organization's hybrid workforce, especially when the pandemic hit. We had many people working from home, and the laptops have webcams, internet, and everything needed to work remotely, which has worked well for us.
What needs improvement?
To improve Dell Business Laptops, I would prefer if they had replaceable Thunderbolt ports and if they were more right to repair for us as IT professionals.
For how long have I used the solution?
My company has been using Dell Business Laptops for 20 years, since the inception of the company.
What do I think about the stability of the solution?
We do not receive complaints about Dell Business Laptops. We have had hundreds of employees over the years who have used them, and they have always worked well for every employee we have given them to, so we never receive complaints, which I think is quite positive.
How are customer service and support?
My company has been using Dell Business Laptops for 20 years, since the inception of the company.
When we chose Dell Business Laptops for our company, we were looking for ease of procurement, a sustainable supply chain, and good customer service.
What other advice do I have?
In summary of my experience with Dell Business Laptops, I would say that they have always been rock solid for us, performing as well as we can expect, and the customer support has always been amazing.
If I were to recommend Dell Business Laptops to someone, I would say that we often have employees who want to buy personal computers, and we get good deals through our sales representatives. Dell offers a lot of power for cost, making employees want to choose Dell after using them at work.
To another IT leader or buyer who is considering choosing Dell for their commercial fleet, I would say that we have had a really good experience with them. While we looked in the past at other brands such as Lenovo during some rough periods, we could never justify making that transition. Dell has always worked well for us, and we have never found a good reason to leave them. I would rate this product an 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
Flag as inappropriateDirector, Information Technology at Mantis Space
Reliable laptops have streamlined imaging for engineers and have supported hybrid work
Pros and Cons
- "I chose Dell primarily for their website more than the laptops themselves, even though the laptops are excellent."
- "The current options for resolution screens do not work for me, not because they don't function, but because there are not as many options to get higher resolutions unless you get a premium model."
What is our primary use case?
My company operates in the aerospace industry. Dell Business Laptops have supported my organization's hybrid workforce, but we do not have a comprehensive hybrid solution.
What is most valuable?
I feel Dell Business Laptops offer great features for both needs, and the ease of use of being able to get the drivers directly from the website makes them a front runner in many of my purchasing decisions.
I chose Dell primarily for their website more than the laptops themselves, even though the laptops are excellent. The ease of use to obtain all the drivers from one place for imaging makes it significantly simpler. This has impacted my organization by speeding up our processes because I do not have to search for drivers. I can simply go to one location, get them, and install them along with having faster, more reliable, longer lasting battery laptops that just work great.
What needs improvement?
If I could improve Dell Business Laptops, I am quite sure they still offer CACs, which is something we will be getting into later. The only thing I could suggest is more options with higher resolution screens.
The current options for resolution screens do not work for me, not because they don't function, but because there are not as many options to get higher resolutions unless you get a premium model. I think they are the only ones that hold the OLED style screens. Having better resolution screens would help my organization as we do a lot of rendering and simulations, and we need higher resolutions for the engineers to do their jobs.
For how long have I used the solution?
My organization has specifically been using Dell Business Laptops for eleven months.
What do I think about the stability of the solution?
I have never had any issues with their security and the features they offer.
What do I think about the scalability of the solution?
Dell is a proven industry leader. The government uses them quite often for almost everything, and their ease of use and the scalability to get them out the door pretty quickly is something I have not found better in another laptop.
How are customer service and support?
If I were recommending Dell Business Laptops to a peer, I would highlight the ease of use, the support they offer when you buy the support packages, and the ability to get next-day service if something breaks inside the computer.
What other advice do I have?
On a scale of one to ten, with one being worst and ten being best, I would rate Dell Business Laptops overall as a solid eight. I rate them an eight because there is always room for improvement. I do not think you can ever get a ten out of ten laptop. My overall review rating for Dell Business Laptops is eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
Flag as inappropriateProduct Owner for Intelligent Automation at a manufacturing company with 10,001+ employees
Slim design and fast startup have supported long-term everyday work and hybrid use
Pros and Cons
- "My advice to others looking into using Dell Business Laptops is that they provide good value for money, so I can recommend them to others."
- "I think Dell Business Laptops can be improved by continuing to innovate and introduce new features such as a good value screen, brighter screen, and slim designs."
What is our primary use case?
My main use case for Dell Business Laptops is for my personal use for browsing, watching videos, and reviewing various content.
A quick, specific example of something I do on Dell Business Laptops includes using Chat GPT, searching for information, or browsing the internet.
What is most valuable?
The best features Dell Business Laptops offers include a sleek design, slim profile, ease of portability, and faster boot times.
The slim design and quick boot up of Dell Business Laptops make my day-to-day work easier because it makes me feel comfortable using it.
The nice designs on the exterior of Dell Business Laptops stand out to me when compared to other laptops.
Dell Business Laptops have positively impacted my organization by providing us with a good deal and contract for company-wide usage.
This good deal and contract results in specific benefits for my company, including cost savings and improved productivity.
What needs improvement?
I think Dell Business Laptops can be improved by continuing to innovate and introduce new features such as a good value screen, brighter screen, and slim designs.
Regarding needed improvements, I think battery life is something that could be compared to Apple laptops, specifically MacBooks.
For how long have I used the solution?
I have been using Dell Business Laptops for more than ten years.
What do I think about the stability of the solution?
Dell Business Laptops is stable and good enough.
What do I think about the scalability of the solution?
Dell Business Laptops' scalability is good enough with no complaints at all.
How are customer service and support?
The customer support for Dell Business Laptops is nice and good enough. Specifically for organizations, it is even better.
Which solution did I use previously and why did I switch?
Previously, I used another brand, and I find Dell Business Laptops to be good value for money.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Dell Business Laptops is that I think it is good value for money.
I have seen a return on investment with Dell Business Laptops, as we save money because we can extend the refresh cycle for almost three years or sometimes more than three years.
What was our ROI?
I have seen a return on investment with Dell Business Laptops, as we save money because we can extend the refresh cycle for almost three years or sometimes more than three years, which represents good value for money and positive ROI.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Dell Business Laptops is that I think it is good value for money.
Which other solutions did I evaluate?
Before choosing Dell Business Laptops, I evaluated other options, specifically HP laptops.
What other advice do I have?
If I were recommending Dell Business Laptops to a peer, I would say it is a good overall laptop with a slim design, good performance, and ease of portability. The battery is good enough, so overall, it is good.
Dell Business Laptops support my organization's hybrid workforce because their good performance makes it easy to carry out some tasks locally and others on the cloud.
My advice to others looking into using Dell Business Laptops is that they provide good value for money, so I can recommend them to others. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriatePortable work has supported a hybrid team while build quality has needed better materials
Pros and Cons
- "Dell Business Laptops have definitely supported my hybrid workforce needs."
- "The overall build quality could be improved with better materials, such as using less plastic and incorporating more aluminum."
What is our primary use case?
I am currently using Dell Business Laptops, specifically the Dell Pro Plus model with an Intel Ultra 5 processor.
What is most valuable?
One of my favorite features of the Dell Pro Plus is that it remains quite portable.
The battery life has been good so far.
The security features of Dell Business Laptops are solid; the secure BIOS and related security measures help protect the laptop.
Dell Business Laptops have definitely supported my hybrid workforce needs.
The portability contributes significantly to supporting my hybrid work environment.
What needs improvement?
The overall build quality could be improved with better materials, such as using less plastic and incorporating more aluminum.
Sustainability is an area that could be enhanced.
Performance improvements could be attributed to faster CPU processing speeds from Intel processors.
Given that we purchased the entry-level model, the laptop could be lighter in weight.
For how long have I used the solution?
I have been using Dell Business Laptops for six months.
What do I think about the stability of the solution?
The Intel processor handles my workloads adequately compared to what I expected.
How are customer service and support?
I have not contacted support because there are no issues.
Which solution did I use previously and why did I switch?
Before using Dell Business Laptops, I used a Mac and switched due to cost considerations.
What was our ROI?
I have seen a return on investment because we need a laptop to work.
What's my experience with pricing, setup cost, and licensing?
When selecting laptops for my organization, my top priority is cost.
Regarding the licensing and pricing of Dell Business Laptops, the offering is competitive.
Which other solutions did I evaluate?
I did consider other solutions before selecting Dell Business Laptops.
The alternative I considered was Lenovo, and I chose Lenovo mainly due to cost.
What other advice do I have?
In terms of IT procurement, my role involves being an influencer.
The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was durability, which depends on the materials used and whether the laptop can last three to four years.
I would rate this review a seven overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriateBuyer's Guide
Download our free Dell Business Laptops Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
Product Categories
Business LaptopsPopular Comparisons
Lenovo Business Laptops
HP Business Laptops
ASUS Business Laptops
Acer Business Laptops
Fujitsu Business Laptops
Toshiba Business Laptops
Apple Business Laptops
Framework Laptops
Buyer's Guide
Download our free Dell Business Laptops Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:












