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Prisma Access by Palo Alto Networks vs VMware SASE comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th)
VMware SASE
Ranking in Secure Access Service Edge (SASE)
22nd
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.1%, down from 15.3% compared to the previous year. The mindshare of VMware SASE is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.1%
iboss3.2%
VMware SASE1.4%
Other85.3%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Murat-Alici - PeerSpot reviewer
System Executive at Huawei
A stable solution that can be deployed in less than an hour
The solution's technical support is not good enough. The support offered by VMware for end customers is not enough. Support from VMware should be made available to our company with just one email or call since VMware currently has a very complex website. I rate the technical support an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is solid, fairly easy to use, and reliable."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is definitely very good in terms of service."
"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"Our primary use case for this product is DLP,"
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"They told us that this was the best thing we'd ever used."
"The tool's consolidation is pretty quick."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"We had a very good experience with their solutions, especially with their endpoint protections and the next-generation firewalls."
"It is a stable solution."
 

Cons

"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"Better integration with the MDM solution would be useful."
"My clients would like to see a more feature-rich product."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"The frequency of updates could be reduced."
"The upgrade feature of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing for this solution is on the higher end."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"I'm still comparing, but the solution is quite expensive."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"It's pricey, it's not cheap. But you get what you pay for."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
11%
Financial Services Firm
11%
Outsourcing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
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Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
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Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: September 2026.
917,403 professionals have used our research since 2012.